IT & data jobs in Canada

Explore it & data jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 4, 2026

Hiring at a glance

View jobs

Open jobs: 2,521
Employers: 1,310

Advertised starting pay

Average starting payCAD / year: $97,701Across 248 listings
Average starting payCAD / hour: $49.89Across 81 listings
Average starting payUSD / year: $118,422Across 50 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 5%129 listings
Hybrid: 39%995 listings
On-site: 55%1,389 listings

Not specified: <1% (8 listings)

Employers hiring include J&M Group (38), TD (38), Amazon (35).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

IT & data jobs in Canada

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Added 1 month ago
AA
Sr. Business Systems & Database Analyst
Almag Aluminum
Brampton, ON
- Full-time
Added 1 month ago
R
IT Support Specialist - Head Office (Yorkdale)
Retailors
Toronto, ON · North York, Ontario
- Full-time
Added 1 month ago
Senior Data Engineer - Vancouver
Capgemini
Vancouver, BC
We are seeking a highly experienced Senior Data Engineering Lead w
Added 1 month ago
PE
Technical Project Manager
Paradigm Electronics Inc.
Canada
- $105,000 to $130,000 CAD / year
- Full-time
Added 1 month ago
D
Sr Data Scientist / Power Systems Analyst
Deloitte
Toronto, ON
- Full-time
Added 1 month ago
Associate Data Scientist
Capgemini
Toronto, ON
Added 1 month ago
Y
Bilingual IT Service Desk Analyst
Yum!
Vaughan, ON
- Full-time
Added 1 month ago
SI
IT Helpdesk Technician
Seabird Island Band
BC · Agassiz, British Columbia
- Full-time
Added 1 month ago
FF
Senior Application Security Engineer
Forward Financing
Remote, Canada
- $145,000 to $183,000 USD / year
- Full-time
- Remote
Added 1 month ago
Google Cloud Platform (GCP) Data Engineer
Capgemini
Toronto, ON
Google Cloud Platform (GCP) Data Engineer with hands-on experience with Google Cloud Platform
Added 1 month ago
Business Analyst/Data Analyst
Capgemini
Vancouver, BC
Added 1 month ago
G
Senior Systems Administrator – Level 2/3 Managed Services
Go2STAFFING
Toronto, ON · Central Toronto (Davisville), Ontario
- Full-time
Added 1 month ago
OT
Lead Finance Systems Analyst
Open Text Corporation
Mississauga, ON
- Other
Added 1 month ago
PH
Sr. IT System Administrator
Propel Holdings
Toronto, ON
- Full-time
Added 1 month ago
PC
Gestionnaire du soutien TI/ IT Support Manager
People Can Fly Studio
Montreal, QC
- Full-time
Added 1 month ago
BA
Data Engineer - Big Data & BI
BYD Australia & New Zealand
Mulgrave, NS
- Contract
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IA
Machine Learning Engineer
Invision AI
Toronto, ON
- Full-time
Added 1 month ago
Short Term 2027 Data Analyst Intern/Co-Op
Advanced Micro Devices, Inc
Markham, ON
Added 5 months ago
M(
Software Development Manager, AI Builder Tools
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
Added 1 month ago
M
Senior Systems Administrator - Infrastructure & Cloud
Mevotech
Mississauga, ON
- Full-time
Added 1 month ago
PI
Junior Database Administrator
Pala Interactive
Toronto, ON
- Full-time
Added 1 month ago
Systems Administrator
Driving Force Group of Companies Recruitment Team
Edmonton, AB
Added 1 month ago
IG
Data Analyst
Insight Global
Toronto, ON · North York, ON
- $70 to $80 CAD / hour
- Contract
…analytics function, supporting multiple business units with data-driven decision-making. This role will focus on developing forecast models, executing market research, conducting analyses,…
Added 1 month ago
AW
Software Development Manager, AWS Payments Experience team
Amazon Web Services (AWS)
Vancouver, BC
- Full-time
Added 1 month ago
QD
Data Centre Manager
Qu Data Centres
Calgary, AB
- Full-time
…maintain it. At Qu, we run sovereign, in-country infrastructure, data centres, cloud, and managed services, so Canada’s builders and innovators can move fast without trading away control.…

AssistIQ

Tier 1 Technical Support Analyst

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Sep 3, 2026

Original job description

About Us:

At AssistIQ we are dedicated to creating a more efficient and transparent healthcare supply chain by fixing one of the core problems - providers lack accurate data and insights on their supply and implant usage.

Our AI-driven software solution provides highly accurate, seamless capture of supply and implant usage in real-time, and generates actionable insights to healthcare systems, enabling better revenue capture and reduced waste, ultimately leading to better value of care and better outcomes for patients.

About the Role:

In the Tier 1 Technical Support Analyst role, we are seeking a dedicated and customer-focused individual to support all AssistIQ customers across our solutions. In this role, you will be the first point of contact for our customers and play a crucial role in ensuring a positive experience for all. You will support customers via phone, chat, email and demonstrate strong communication skills, a problem-solving attitude and mindset, and the ability to work efficiently under pressure. These include support for issues involving our iPad and web solutions, as well as our EHR integrations.

Given the nature of a high growth, startup environment, the role is dynamic with priorities evolving regularly.

Responsibilities:

Address customer inquiries via phone, email, SMS, chat, and tickets.
Serve as the first point of contact for end-users seeking technical assistance for issues with the AssistIQ solutions on the iPad and web.
Work within support tools provided to document issues, troubleshooting/ resolution steps taken and final disposition.
Resolve basic common issues on first contact.
Escalate more complex issues to Tier 2 support and where required to product/ engineering.
Ensure coordination/ follow up with the internal AssistIQ teams and the customer as required.
Set appropriate expectations with the customer on issues reported and keep support leadership informed about any escalations by the customer.
Maintain up-to-date knowledge of AssistIQ solutions, common troubleshooting steps, and system updates.
Follow established workflows, playbooks, SLAs, and quality standards to ensure consistent, efficient, timely and accurate resolutions.
Participate in after-hours and weekend on-call rotations.
Handle written and oral communication as required in French with AssistIQ customers in Canada.
Contribute feedback to improve documentation, support processes, and customer experience.

Requirements:

Technical skills to troubleshoot software applications on the iPad, web and in an integrated environment.
Capability for problem-solving and issue prioritization.
Excellent interpersonal, time management and communication (verbal and written) skills.
Excellent French written and oral communication skills.
Ability to synthesize information, think and diagnose quickly and find solutions. perform initial troubleshooting for complex issues.
Ability to know where a complex issue requires Tier 2 support or engineering help and act quickly to do so.
Growth mindset and capacity to remain calm under pressure.

Our core values:

Customer Centricity: We actively learn about our customers' pain points to understand their needs and deliver technology solutions that exceed their expectations. Customer satisfaction is our ultimate measure of success.

Transparency & Inclusivity: We act with integrity, creating space for new ideas and sharing information about our progress, challenges, and decision-making processes.

Agility & Flexibility: We iterate with speed, challenging the status quo and seeking continuous improvement to respond to our customer needs and market changes.

Accountability and Collaboration: We foster a culture of responsibility and display curiosity, grit and passion to achieve our objectives, individually and as a team.

Social Responsibility: We prioritize environmental impact by making responsible choices and developing products that make the healthcare industry more sustainable.

Reporting to: Srini Venkatraj, Senior Director, Technology Operations and PMO

Health insurance
3 weeks of vacation
10 sick days
Flexible work hours
A collaborative, smart, and engaging culture

Apply About employer

More about this job

Responsibilities

The analyst will serve as the primary point of contact for customers, providing technical support for iPad, web, and EHR integration issues via multiple communication channels. They are responsible for documenting issues, performing initial troubleshooting, and escalating complex cases to Tier 2 or engineering teams.

Requirements

Candidates must possess strong technical troubleshooting skills for software applications and excellent verbal and written communication skills in both English and French. The role requires a problem-solving mindset, the ability to prioritize tasks effectively, and the capacity to work in a fast-paced, dynamic environment.

Skills

Technical support
Troubleshooting
Customer service
Communication
Problem-solving
Time management
French language proficiency
EHR integration support
iPad troubleshooting
Web application support
Ticketing systems
Software diagnostics
Escalation management
Documentation
Collaboration

Benefits

Health insurance
3 weeks of vacation
10 sick days
Flexible work hours

Remote locations

Montreal, Quebec, Canada

Remote locations (standardized)

Montreal, Quebec, Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Srini Venkatraj

Keywords

Technical Support
Customer Service
Healthcare Supply Chain
AI-driven Software
EHR Integration
Troubleshooting
iPad
Web Solutions
Ticketing
SLA
French
Startup
Remote
Software Support
Technical Operations
PMO
Customer Experience
Documentation
Workflow Management
On-call

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