26-112: Human Resources Generalist

Position Title: Human Resources Generalist Location: Acheson, Alberta Position Type: Full-Time, Permanent (Salary)

Position Logistics: In office/Hybrid Department: Human Resources Reports Directly To: Manager, Employee Relations & Total Compensation

Salary: $ Start Date: December 1, 2026 (or sooner if available)

With over 40 years of experience in Emergency Medical Services, Associated Ambulance is proud to be the largest private EMS contractor in Alberta. We deliver Advanced Life Support (ALS), Basic Life Support (BLS) and Inter Facility Transfer Services to 22 rural and 2 metro locations across Alberta.

Associated Ambulance is currently searching for an HR Generalist to join our Team! Reporting to the Manager, Employee Relations and Total Compensation, the ideal candidate will have a passion for people management and lead the full cycle of a human resource portfolio. Working with a very complex healthcare organization managing two collective agreements and administrative staff, you must be a motivated self-starter with high energy and integrity to support the day-to-day operations of our valued frontline paramedic staff.

Responsibilities:

• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Assist in identifying, evaluating, and recommending solutions to issues and concerns; assist in implementing solutions and process improvements; act as a resource for both managers and employees.
• Perform daily HR related duties associated with employee benefits, classifications, onboarding/offboarding, and policy maintenance and development
• Assist with all day-to-day activities related to employee relations matters, including employee requests and documentation, performance management and development,   progressive discipline, investigating and resolving employee concerns, and workplace investigations.
• Maintain a solid knowledge of legal requirements related to day-to-day employee relations issues by mitigating risks and ensuring regulatory compliance with company policies & procedures, collective bargaining agreements and employment standard requirements.
• Full oversight of the HRIS platform, including maintenance, onboarding, and system updates
  
• Maintain a high degree of ethics, discretion, and confidentiality in all HR related matters.
• Provide employee performance and career management advice to supervisors in managing employee issues, including training and development.
• Identifying trends and metrics appropriate in the development of solutions, programs, and policies for the workplace.
• Support in the recruitment process, including the creation of job descriptions, job postings, selection of candidates, designing of interview questions, conducting references check and verification of offer letters.
• Provide and develop HR policy and collective agreement guidance and interpretation to operational leadership
  

Qualifications:

• Bachelor’s Degree or diploma in Human Resources, Business Management, Healthcare Management or equivalent and/or currently enrolled in related program
  
• A minimum of two (2) years of related experience, preferably in a healthcare setting.
• A proven track record in delivering top quality customer service by going above and beyond for internal and external clients.
• Demonstrable knowledge of employment legislation, as well as trends and challenges related to HR.
• Ability to communicate and problem solve.
• Ability to analyze, synthesize and formulate strategic advice and/or recommendations.
• Ability to demonstrate a high level of emotional intelligence and relationship building skills with a variety of partners.
• Strong computer skills in Microsoft Office, including Word, Excel, Teams, and Outlook.
• Strong organization skills with the ability to plan and prioritize.
• Effective Interpersonal Skills, teamwork, and initiative.

Application deadline will be November 30th, 2026 and review of initial applications will occur as early as November 9th, 2026. This role will remain open until a suitable candidate is found. Only those selected for an interview will be contacted. Resumes may be retained for future opportunities. Associated Ambulance is committed to diversity and equal opportunity and considers all qualified applicants for employment.