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Added 13 mins ago
Bilingual Senior CRM Analyst - MS Dynamics
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Quebec, QC · Mississauga, ON · Laval, Quebec, QC · Missisauga, Ontario, ON
The Senior CRM Analyst - MS Dynamics serves as the functional expert and hands-on owner of the MS Dynamics CRM platform for Nors Canada, combining strong configuration skills with some…
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Associated Engineering

D365 Functional Analyst - Human Resources

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: 8+ years of experience supporting enterprise Human Resource Management Systems (HRMS), Human Capital Management (HCM), ERP Human Resources, or comparable cloud HR platforms.
Posting language: English
Posted: Oct 2, 2026

Original job description

The Opportunity

Associated Engineering, a proudly Canadian, employee-owned company, is seeking an experienced Microsoft Dynamics 365 (D365) Functional Analyst – Human Resources (HR) to join our team. The successful candidate will be responsible for supporting, configuring, maintaining, and enhancing Dynamics 365 Human Resources and related HR capabilities in a post-implementation sustainment environment. The role ensures workforce, employee lifecycle, organizational, compensation, benefits, leave, and self-service processes are effectively supported through system configuration, process alignment, issue resolution, reporting support, and continuous improvement activities. The position acts as a bridge between Human Resources, Digital Services, business stakeholders, and vendors to support reliable HR operations and maximize business value from the platform.

What We Offer

Flexible/hybrid working arrangements, depending on position
Market competitive salaries, with annual reviews
Opportunity to become a shareholder and invest in the company’s long term growth & success
Matching company pension program, increasing over time

Comprehensive benefits including:

Health/dental/vision coverage
Fitness allowance
Employee and family assistance programs
Mental health supports

Paid time off so that you can recharge including:

Generous paid vacation
Paid office closure over December holiday break
Industry leading paid sick time
Maternity/paternity leave top up program

Ongoing support for your professional development and growth

Active Young Professional group
Formal mentoring programs
Paid professional development hours
Capacity building seminars
Engineer In Training programs

Opportunities to participate in social club activities and events

Company-wide social events
Regular lunch-and-learns
Community volunteer opportunities

What You’ll Do

System and Process Translation

Analyzes HR business requirements and provides functional expertise for Dynamics 365 Human Resources and related HR business capabilities.
Translates HR policies, procedures, employee lifecycle processes, and business requirements into sustainable system configurations, business process designs, test scenarios, and support practices.

Issue Diagnosis and Resolution (Level 2)

Investigates and resolves functional issues related to employee records, jobs, positions, organizational structures, compensation, benefits, leave and absence, onboarding, offboarding, employee self-service, and manager self-service.
Reproduces issues in non-production environments to determine root cause, validate corrective actions, and reduce production risk.

Configuration and Continuous Improvement

Maintains HR system configuration including organizations, jobs, positions, compensation frameworks, benefits plans, leave and absence policies, skills, certifications, onboarding, offboarding, and self-service functionality.
Supports post-implementation sustainment by validating configuration, aligning HR processes to standard functionality, and reducing unnecessary customization where practical.

Change and Release Support

Assesses the functional and cross-process impact of proposed changes across D365 HR, D365 Finance and Operations, payroll-related integrations, reporting, security, employee self-service, and downstream HR processes.
Prepares change documentation, configuration notes, release readiness materials, implementation support materials, and test evidence.

Knowledge, Documentation and Stakeholder Interface

Creates and maintains runbooks, support procedures, configuration documentation, business process documentation, user guidance, and knowledge articles for assigned HR functional areas.
Contributes to a known error database and repeatable support practices that improve service consistency and reduce reliance on individual knowledge.

Does this sound like you?

Diploma or degree in Business Administration, Commerce, Accounting, Finance, Human Resources, Information Systems, Computer Science, or a related discipline.
Equivalent combination of education, HR business process experience, HR system experience, D365 application experience, and ERP sustainment experience will be considered.
Microsoft Dynamics 365 Human Resources, Finance and Operations, Power Platform, or related Microsoft certification is preferred.
Human Resources professional designation such as Chartered Professionals in Human Resources (CPHR), or equivalent, is considered an asset.
8+ years of experience supporting enterprise Human Resource Management Systems (HRMS), Human Capital Management (HCM), ERP Human Resources, or comparable cloud HR platforms.
Typically requires 3 to 5+ years of Dynamics 365 Human Resources, ElevateHR, or comparable HR application experience, including functional support, configuration, implementation, enhancement, or sustainment activities.
Experience supporting HR processes such as jobs and positions, organizational structures, employee records, employee lifecycle management, compensation, benefits administration, leave and absence, onboarding, offboarding, employee self-service, and manager self-service.
Experience working on Functional Design Documents (FDDs), configuration, process alignment, process documentation, test scripts, and user support materials.
Experience performing process analysis, process redesign, fit-gap assessment, documentation, data validation, and continuous improvement across HR business and system processes.
Experience in a post-implementation sustainment environment, including level-two functional support, incident and problem resolution, release support, regression testing, user acceptance testing, and transition from project delivery to business-as-usual operations.
Experience coordinating with HR leadership, HR Business Partners, Payroll, Finance, technical teams, vendors, Microsoft partners, and support teams to resolve issues and implement controlled changes.
Working knowledge of HR business processes and workforce management practices, including organizational management, job and position management, employee lifecycle management, compensation, benefits, leave and absence, onboarding, offboarding, talent data, skills, certifications, and self-service processes.
Strong ability to translate HR business requirements into functional design documents, configuration decisions, process recommendations, test scenarios, and support documentation.
Ability to diagnose issues, distinguish between configuration, process, data, integration, reporting, security, and user adoption causes, and recommend practical corrective actions.
Excellent communication and interpretive skills, including the ability to explain HR system concepts, process impacts, options, and limitations to business and IT audiences.
Strong documentation discipline, including runbooks, knowledge articles, configuration notes, known errors, process maps, test evidence, and release support materials.
Strong stakeholder engagement, business relationship management, analytical, troubleshooting, and problem-solving skills.
Sound judgment, attention to detail, discretion with sensitive HR information, and ability to manage competing priorities in a post-implementation ERP / HR systems support and sustainment environment.

About Us

At Associated Engineering, were passionate about not only the work we do but the communities we live and work in. Which is why sustainability is at the heart of everything we do. As a carbon neutral company since 2009, we help shape resilient and sustainable communities across Canada.

As a Platinum Member of Canada’s Best Managed Companies since 2008, we take pride in nurturing a workplace where people thrive. We are an employer of choice providing our people with a supportive, collaborative, engaging and dynamic place to build a career, while bringing inspiration and innovation to our work.

Our Company Culture Is Shaped By

Growth and development of our employees – chart your career course, whatever stage you are at!
A broad variety of meaningful work that supports local communities – we are a medium-sized company working on significant projects, helping to shape communities!
We care, we commit, we create – our promise to both clients and each other!

What’s next? Ready to make an impact? Join a company that values your ideas, invests in your growth, and empowers you to shape the future. Apply today!

Want more information?

Check out what a day at Associated Engineering looks like via LinkedIn
Our Environmental, Social and Governance Report

This posting is for an existing vacancy.

AE is an Equal Opportunity Employer and encourages women, Indigenous peoples, persons with disabilities, members of visible minorities, and members of the LGBTQ+ community to apply. For applicants with disabilities, accommodations are available upon request for candidates taking part in all aspects of the selection process. We are also committed to protecting the privacy of your personal information and as such, it will be used for recruitment and employment purposes only.

Apply About employer

More about this job

Responsibilities

Support, configure, maintain, and improve Dynamics 365 Human Resources and related HR capabilities, resolving functional issues across employee records, organizational structures, compensation, benefits, leave, onboarding, and self-service. Translate HR requirements into system configurations, process designs, tests, documentation, and controlled changes while coordinating with HR, IT, vendors, and other stakeholders.

Requirements

The role seeks 8+ years of enterprise HRMS, HCM, ERP HR, or comparable cloud HR platform experience, typically including 3–5+ years supporting Dynamics 365 Human Resources or a comparable HR application. Candidates should have relevant post-secondary education or equivalent experience, strong HR process and D365 functional expertise, and experience with configuration, sustainment support, testing, documentation, and stakeholder coordination; Microsoft certification is preferred and a CPHR designation is an asset.

Skills

Microsoft Dynamics 365 Human Resources
HRMS And HCM Support
Functional Configuration
Level-Two Support
Incident And Problem Resolution
HR Process Analysis
Functional Design Documents
Process Alignment
Fit-Gap Assessment
Testing And Regression Testing
User Acceptance Testing
Release Support
Data Validation
Troubleshooting
Stakeholder Engagement
Documentation And Knowledge Management

Benefits

Flexible Working Arrangements
Competitive Salary
Annual Salary Reviews
Shareholder Opportunity
Matching Company Pension
Health, Dental, And Vision Coverage
Fitness Allowance
Employee And Family Assistance Programs
Mental Health Supports
Paid Vacation
Paid Office Closure During The December Holiday Break
Paid Sick Time
Maternity And Paternity Leave Top-Up
Professional Development Support
Mentoring Programs
Paid Professional Development Hours
Social Club Activities And Events
Company-Wide Social Events
Lunch-And-Learns
Community Volunteer Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365 Human Resources
Dynamics 365 Finance And Operations
ElevateHR
Power Platform
Human Resource Management Systems
Human Capital Management
ERP Sustainment
HR Business Processes
Employee Lifecycle Management
Organizational Management
Job And Position Management
Compensation
Benefits Administration
Leave And Absence
Onboarding
Offboarding
Employee Self-Service
Manager Self-Service
Functional Design Documents
Fit-Gap Assessment
Process Redesign
Configuration
Data Validation
Level-Two Functional Support
Incident And Problem Resolution
Regression Testing
User Acceptance Testing
Release Support
Payroll Integrations
CPHR

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