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Added 2 days ago
BA
Auto Body Estimator (Langley)
Boyd Autobody & Glass
Surrey, BC
- Full-time
At Boyd Autobody & Glass, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western…
Added 3 days ago
BG
Auto Body Estimator (Langley)
Boyd Group Services
Langley (District), BC · Surrey, BC
- Full-time
At Boyd Autobody & Glass, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western…
Added 5 days ago
BA
PHOTO COORDINATOR
Birchwood Automotive Group
Headingley, MB
- Full-time
Birchwood is Manitoba’s largest automotive retailer network. Our 23 franchises include three state-of-the-art collision repair centres and four Birchwood Credit Solutions locations, and we…
Added 5 days ago
WC
Repair Planner/Estimator
Waterdown Collision
Hamilton, ON · Waterdown, ON
- Full-time
If you are a motivated individual with a passion for automotive repair and customer service, we invite you to apply for the Body Shop Estimator position at Waterdown Collision. Join our…
Added 5 days ago
CC
Automotive Estimator
Craftsman Collision
Duncan, BC
- Full-time
Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to…
Added 8 days ago
AI
Repair Planner - Excellence Auto Collision Heritage
AutoCanada Inc.
Markham, ON
- Up to $59,000 CAD / year
- Full-time
Excellence Auto Collision Heritage is part of a leading national collision repair organization with operations across Canada, including home offices in Edmonton and Montreal and more than…
Added 8 days ago
CC
Automotive Estimator
Craftsman Collision
Surrey, BC
- Full-time
Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to…
Added 8 days ago
AA
Customer Service Representative/Junior Estimator (Milton)
Assured Automotive
Milton, ON
- Full-time
At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and…
Added 8 days ago
BG
Customer Service Representative/Junior Estimator (Milton)
Boyd Group Services
Milton, ON
- Full-time
At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and…
Added 9 days ago
AA
Auto Body Estimator (Mississauga-East)
Assured Automotive
Mississauga, ON
- Full-time
At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and…
Added 9 days ago
BG
Auto Body Estimator (Mississauga-East)
Boyd Group Services
Mississauga, ON
- Full-time
At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and…
Added 10 days ago
AI
Repair Planner - ACX Ridge Meadows
AutoCanada Inc.
Maple Ridge, BC
- $65,000 to $85,000 CAD / year
- Full-time
ACX Ridge Meadows is part of a leading national collision repair organization with operations across Canada, including home offices in Edmonton and Montreal and more than 30 OEM-certified…
Added 11 days ago
Estimator
Kirmac Collision and Autoglass
Vancouver, BC
Position Summary: The Estimator position at Kirmac is an important role requiring a high degree of focus and attention to detail. Given there is a diverse range and varying degrees of…
Added 15 days ago
SC
Auto body estimator
Summit Collision / Carstar Fort McMurray
Fort McMurray, AB
- From $28.75 CAD / hour
- Full-time
- On-site
Estimate repair cost based on damage examination report
Added 15 days ago
AI
Repair Planner - ACX Wellington
AutoCanada Inc.
Guelph, ON
- Up to $55,000 CAD / year
- Full-time
ACX Wellington is part of a leading national collision repair organization with operations across Canada, including home offices in Edmonton and Montreal and more than 30 OEM-certified…
Added 15 days ago
AI
Repair Planner - Excellence Auto Collision - Midwest
AutoCanada Inc.
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Excellence Auto Collision - Midwest is part of a leading national collision repair organization with operations across Canada, including home offices in Edmonton and Montreal and more than…
Added 15 days ago
AI
Production Manager - Excellence Auto Collision - Midwest
AutoCanada Inc.
Toronto, ON
- $50,000 to $65,000 CAD / year
- Full-time
Excellence Auto Collision - Midwest is part of a leading national collision repair organization with operations across Canada, including home offices in Edmonton and Montreal and more than…
Added 15 days ago
Autobody Technician
Kirmac Collision and Autoglass
Maple Ridge, BC
Kirmac Collision & Autoglass is a family-owned leader in collision repair, proudly serving communities since 1973. For over 50 years, Kirmac has delivered quality workmanship and…
Added 15 days ago
CC
Automobile damage repair estimator
Collision Clinic
St. John's, NL
- $30 to $32 CAD / hour
- Full-time
- On-site
Estimate repair cost based on damage examination report
Added 16 days ago
CC
Estimator
CSN Collision
Port Colborne, ON
- Full-time
The Estimator & Customer Experience Specialist plays a key role in both the technical and customer‑facing sides of the collision repair process. This position is responsible for preparing…
Added 16 days ago
CC
Estimator
CSN Collision
Port Colborne, ON
- Full-time
The Estimator & Customer Experience Specialist plays a key role in both the technical and customer‑facing sides of the collision repair process. This position is responsible for preparing…
Added 17 days ago
BA
Auto Body Estimator (Red Deer)
Boyd Autobody & Glass
Red Deer, AB
- Full-time
At Boyd Autobody & Glass, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western…
Added 17 days ago
BG
Auto Body Estimator (Red Deer)
Boyd Group Services
Red Deer, AB
- Full-time
At Boyd Autobody & Glass, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western…
Added 17 days ago
Estimator
Kirmac Collision and Autoglass
Richmond, BC
As a Collision Estimator, you’ll be the trusted guide for customers throughout the repair process. Your expertise ensures accuracy, efficiency, and confidence - for both customers and…
Added 18 days ago
CC
automobile damage repair estimator
Collision Clinic
St. John's, NL
- Full-time
Estimate repair cost based on damage examination report

Assured Automotive

Customer Service Representative/Junior Estimator (Milton)

Milton, ON, Canada

$21 - $29 per hour · Full-time

Apply About employer

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Job details

Pay: $21 - $29 per hour
Job type: Full-time
Apply by: Nov 15, 2026
Experience: Minimum: 1 year Customer Service experience, ideally in Automotive Industry
Posting language: English
Posted: Oct 16, 2026

Original job description

Company: Assured Automotive

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:

Competitive Pay
Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
RRSP with company match
Annual Paid Vacation Time Off
Career Growth Opportunities
Ongoing Training
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Voluntary Daily Pay option available

Job Description

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers and insurance partners while providing administrative support for the repair facility team.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.
Provide friendly customer service over the phone, in person and over email
Schedule appointments for vehicle repair using our repair management system
Ensure timely processing of insurance assignments
Prepare repair order with proper documentation
Record all communication with customers or insurance partners during the repair process using ASE
Manage car rental information
Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.

Minimum Education And/or Experience Required For The Job

High School Diploma
Minimum: 1 year Customer Service experience, ideally in Automotive Industry

Required Knowledge, Skills, & Abilities

Communicate effectively, both verbally and in writing
Ability to multitask and function well in a fast-paced environment
Enthusiastic and friendly demeanor
Strong knowledge of Google platform and Microsoft Office
Strong attention to detail with a high degree of accuracy

Other Requirements Travel, Physical Requirements, Etc.

Valid driver’s license required

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

“Great Teams Don’t Happen by Accident ”

#AASJ

Compensation

Compensation Details:

$21 - $29 per hour

Compensation Is Commensurate With Skill, Education And Experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Apply About employer

More about this job

Responsibilities

Provide customer service in person, by phone, and by email while managing relationships with customers and insurance partners. Schedule repair appointments, process insurance assignments, prepare and document repair orders, record communications, and manage car rental information.

Requirements

A high school diploma and at least one year of customer service experience are required, ideally in the automotive industry. Candidates must communicate effectively, multitask in a fast-paced environment, be proficient with Google tools and Microsoft Office, demonstrate accuracy and attention to detail, and hold a valid driver's license.

Skills

Customer Service
Verbal Communication
Written Communication
Multitasking
Attention To Detail
Accuracy
Google Platform
Microsoft Office
Appointment Scheduling
Administrative Support
Documentation

Benefits

Medical Insurance
Prescription Drug Coverage
Dental Insurance
Vision Insurance
RRSP With Company Match
Paid Vacation
Career Growth Opportunities
Ongoing Training
Voluntary Daily Pay Option

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Collision Repair
Automotive Industry
Repair Facility
Customer Experience
Insurance Assignments
Repair Management System
ASE
Google Platform
Microsoft Office
Appointment Scheduling
Repair Orders
Documentation
Customer Communications
Car Rental Information
WOW Operating Way
Net Promoter Score
Administrative Support
Valid Driver's License

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