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Astek

Conseiller d’affaires et systèmes

Greater Montreal Metropolitan Area, QC, Canada

Job type: Full-time
Workplace: Hybrid
Apply by: Oct 24, 2026
Posting language: English · French
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

The masculine form is used to simplify the text.

What we will accomplish together:

You will join a major organization undergoing a significant digital transformation. You will contribute to the stability, evolution, and continuous improvement of critical systems supporting operational activities.

Provide functional and application support, coordinate incident resolution, and contribute to business system enhancements.

Your day-to-day will include:

Providing functional and application support for business systems
Analyzing issues, identifying root causes, and coordinating corrective actions
Collaborating with IT teams, vendors, and business users
Participating in functional and integrated testing as well as production deployments
Maintaining documentation, procedures, and support processes
Administering system access, configurations, and reference data
Identifying improvement opportunities to enhance service quality

Your future team:

You will work within a multidisciplinary environment alongside business teams, technology partners, and vendors.

Your Tech Stack:

Jira
Confluence
Planisware
Primavera
Incident management tools
Enterprise applications
Data integrations and data flows
Agile environment

Your profile:

Bachelor's degree in a relevant field or equivalent experience
Minimum of 6 years of experience in functional and application support
Experience managing and coordinating incidents
Strong analytical, troubleshooting, and problem-solving skills
Good understanding of integrations, data flows, and digital architectures
Experience in system maintenance, evolution, and implementation
Experience coordinating or executing functional testing
Excellent French communication skills

Astek Benefits

Group insurance from day one with 50% of premiums covered by Astek Canada
Employer matching contribution of up to $2,000 per year according to plan conditions
3 weeks of vacation for 1 to 3 years of recognized experience
4 weeks of vacation after 3 years of recognized experience
Option to purchase 1 additional week of vacation per year
3 floating days after 3 months of service
Ability to work remotely from abroad for up to 5 weeks per year, subject to applicable policies
Reimbursement of phone and/or internet package up to $75 per month
Reimbursement of eligible transportation expenses up to the STM Zone A fare
Annual reimbursement of $500 for sports activities
Annual allowance of $500 for computer equipment or office equipment
Social activities and regular happy hours
Access to offices in Montreal, Toronto and Vancouver
Referral program
Customized training programs
Reimbursement of certain job-related certifications
Reimbursement of professional association fees when related to the position
Employee Assistance Program (EAP) and telemedicine

Let's Meet!

Do you see yourself in this opportunity and like Astek?
Apply directly to this posting so that XX, our Talent Acquisition Specialist, can contact you for an initial discussion.
XX, your future Manager, will then discuss this opportunity, your background, and your career goals with you!

Our Advantages

Joining Astek means choosing:
An experience accelerator where every project is an opportunity to grow
Access to a wide variety of technically exciting projects for our clients and internally
Personalized support and close guidance for a tailored career path
Continuous learning through our internal training academy
A friendly and inclusive work environment supported by certified HR practices #TopEmployer2026 #BestManaged #ISO9001 #ISO14001 #ISO27001

Astek Canada

Since 1999, Astek Canada has specialized in IT consulting and engineering services, successfully supporting clients in their development strategies.

Astek Canada has more than 600 employees located in Montreal, Toronto, and Vancouver. Innovation being at the heart of digital transformation, Astek Canada’s mission is to guide and support organizations throughout their digital transformation journey.

🛠️ 10 LINKEDIN SKILLS

Application Support
Functional Analysis
Incident Management
Root Cause Analysis
Agile
Jira
Confluence
Systems Integration
User Support
Functional Testing

Read the full bilingual original

Offre d'emploi : Conseiller(ère) d'affaires et systèmes

Localisation : Montréal

Mode de travail : Hybride

Début : Dès que possible

Salaire : Non précisé

Le masculin est utilisé pour alléger l'annonce.

Ce que nous allons accomplir ensemble :

Tu rejoindras une grande organisation engagée dans la transformation numérique de ses opérations terrain. Tu contribueras à la stabilité, à l’évolution et à l’amélioration continue de systèmes stratégiques tout en jouant un rôle central auprès des utilisateurs et des équipes TI.

Ta mission (…si tu l’acceptes !) :

Assurer le support fonctionnel et applicatif des systèmes, coordonner la résolution des incidents et contribuer à l’évolution des solutions d’affaires.

Ton quotidien sera rythmé par :

Assurer le support fonctionnel et applicatif des systèmes et la gestion des incidents
Analyser les problématiques, identifier les causes et coordonner les correctifs
Collaborer avec les équipes TI, les fournisseurs et les utilisateurs
Participer aux essais fonctionnels, intégrés et aux mises en production
Produire et maintenir la documentation, les procédures et les méthodes de travail
Administrer les accès, paramètres et données de référence
Identifier les opportunités d’amélioration afin d'optimiser la qualité des services

Ta future équipe :

Tu évolueras au sein d’une équipe multidisciplinaire en collaboration avec les unités d’affaires, les partenaires technologiques et les fournisseurs.

Ton Stack de Jeu :

Jira
Confluence
Planisware
Primavera
Outils de gestion des incidents
Systèmes applicatifs d’entreprise
Intégrations et flux de données
Environnement Agile

Ton profil:

BAC dans un domaine pertinent ou expérience équivalente
Minimum de 6 ans d’expérience en support fonctionnel et applicatif
Expérience en gestion et coordination d’incidents
Solides capacités d’analyse, de diagnostic et de résolution de problèmes
Bonne compréhension des intégrations, flux de données et architectures numériques
Expérience en maintenance, évolution et implantation de systèmes
Expérience en réalisation ou coordination d’essais fonctionnels
Excellentes habiletés de communication en français

Les avantages Astek

Assurances collectives dès le premier jour d’emploi avec prise en charge de 50 % des primes par Astek Canada
Régime d’épargne-retraite offert après 3 mois de service
Contribution de contrepartie de l’employeur pouvant atteindre 2 000 $ par année selon les modalités du régime
3 semaines de vacances pour 1 à 3 ans d’expérience reconnue
4 semaines de vacances après 3 ans d’expérience reconnue
Possibilité d’acheter 1 semaine additionnelle de vacances par année
3 jours mobiles après 3 mois d’ancienneté
Possibilité de travailler jusqu’à 5 semaines par année depuis l’étranger, sous réserve des politiques applicables
Remboursement du forfait téléphonique et/ou internet jusqu’à 75 $ par mois
Remboursement des frais de transport admissibles jusqu’à concurrence du tarif STM Zone A
Remboursement annuel de 500 $ pour les activités sportives
Allocation annuelle de 500 $ pour le matériel informatique ou l’équipement de bureau
Activités sociales et 5 à 7 réguliers
Accès aux bureaux de Montréal, Toronto et Vancouver
Programme de cooptation
Formations sur mesure
Remboursement de certaines certifications liées à l’emploi
Remboursement de la cotisation à un ordre professionnel lorsque reliée à l’emploi
Programme d’aide aux employés (PAE) et télémédecine

Rencontrons-nous !

Tu t'es reconnu sur l’annonce et Astek te plaît ?
Postule directement sur cette annonce, afin que XX, notre Spécialiste en Acquisition de Talents, puisse te contacter pour un premier échange.
XX, ton futur Manager, te proposera ensuite d’échanger autour de cette opportunité, de ton parcours et de tes attentes !

Nos Plus

Rejoindre Astek, c’est choisir :
Un accélérateur d’expérience, où chaque mission est une opportunité de progresser
Un accès à une multitude de projets techniquement passionnants pour nos clients comme en interne
Un accompagnement de proximité individualisé pour un parcours professionnel sur mesure
Un apprentissage continu, grâce à notre Académie de formation interne
Un environnement de travail convivial et inclusif, soutenu par des pratiques RH certifiées

#TopEmployer2026 #BestManaged #ISO9001 #ISO14001 #ISO27001

Astek Canada

Depuis 1999, Astek Canada se spécialise en service conseil TI et en ingénierie, pilotant avec succès les stratégies de développement de ses clients.

Astek Canada compte plus de 600 collaborateurs localisés à Montréal, Toronto et Vancouver. L’innovation étant au cœur de la transformation numérique, Astek Canada a pour vocation de guider et accompagner les entreprises dans leur processus de transformation numérique.

Job Title: Business and Systems Advisor

Location: Montreal

Work Mode: Hybrid

Start Date: As soon as possible

Salary: Not specified

The masculine form is used to simplify the text.

What we will accomplish together:

Your mission (...should you choose to accept it!):

Provide functional and application support, coordinate incident resolution, and contribute to business system enhancements.

Your day-to-day will include:

Providing functional and application support for business systems
Analyzing issues, identifying root causes, and coordinating corrective actions
Collaborating with IT teams, vendors, and business users
Participating in functional and integrated testing as well as production deployments
Maintaining documentation, procedures, and support processes
Administering system access, configurations, and reference data
Identifying improvement opportunities to enhance service quality

Your future team:

You will work within a multidisciplinary environment alongside business teams, technology partners, and vendors.

Your Tech Stack:

Jira
Confluence
Planisware
Primavera
Incident management tools
Enterprise applications
Data integrations and data flows
Agile environment

Your profile:

Bachelor's degree in a relevant field or equivalent experience
Minimum of 6 years of experience in functional and application support
Experience managing and coordinating incidents
Strong analytical, troubleshooting, and problem-solving skills
Good understanding of integrations, data flows, and digital architectures
Experience in system maintenance, evolution, and implementation
Experience coordinating or executing functional testing
Excellent French communication skills

Astek Benefits

Group insurance from day one with 50% of premiums covered by Astek Canada
Retirement savings plan available after 3 months of service
Employer matching contribution of up to $2,000 per year according to plan conditions
3 weeks of vacation for 1 to 3 years of recognized experience
4 weeks of vacation after 3 years of recognized experience
Option to purchase 1 additional week of vacation per year
3 floating days after 3 months of service
Ability to work remotely from abroad for up to 5 weeks per year, subject to applicable policies
Reimbursement of phone and/or internet package up to $75 per month
Reimbursement of eligible transportation expenses up to the STM Zone A fare
Annual reimbursement of $500 for sports activities
Annual allowance of $500 for computer equipment or office equipment
Social activities and regular happy hours
Access to offices in Montreal, Toronto and Vancouver
Referral program
Customized training programs
Reimbursement of certain job-related certifications
Reimbursement of professional association fees when related to the position
Employee Assistance Program (EAP) and telemedicine

Let's Meet!

Do you see yourself in this opportunity and like Astek?
Apply directly to this posting so that XX, our Talent Acquisition Specialist, can contact you for an initial discussion.
XX, your future Manager, will then discuss this opportunity, your background, and your career goals with you!

Our Advantages

Joining Astek means choosing:
An experience accelerator where every project is an opportunity to grow
Access to a wide variety of technically exciting projects for our clients and internally
Personalized support and close guidance for a tailored career path
Continuous learning through our internal training academy
A friendly and inclusive work environment supported by certified HR practices #TopEmployer2026 #BestManaged #ISO9001 #ISO14001 #ISO27001

Astek Canada

Since 1999, Astek Canada has specialized in IT consulting and engineering services, successfully supporting clients in their development strategies.

🛠️ 10 LINKEDIN SKILLS

Application Support
Functional Analysis
Incident Management
Root Cause Analysis
Agile
Jira
Confluence
Systems Integration
User Support
Functional Testing

Apply About employer

More about this job

Responsibilities

Provide functional and application support for enterprise systems, analyze issues, coordinate incident resolution, and work with IT teams, vendors, and business users. Participate in testing and deployments, maintain documentation and system configurations, and identify opportunities to improve service quality.

Requirements

A bachelor's degree in a relevant field or equivalent experience is required, along with at least six years of functional and application support experience. Candidates should have incident coordination experience, strong analytical and troubleshooting skills, knowledge of integrations and data flows, experience maintaining and implementing systems and coordinating functional tests, and excellent French communication skills.

Skills

Application Support
Functional Analysis
Incident Management
Root Cause Analysis
Agile
Jira
Confluence
Planisware
Primavera
Systems Integration
Data Flows
User Support
Functional Testing
System Administration
Troubleshooting
French Communication

Benefits

Group Insurance
Retirement Savings Plan
Employer Matching Contributions
Paid Vacation
Additional Vacation Purchase Option
Floating Days
Remote Work From Abroad
Phone and Internet Reimbursement
Sports Activity Reimbursement
Computer and Office Equipment Allowance
Social Activities
Referral Program
Customized Training
Certification Reimbursement
Professional Association Fee Reimbursement
Employee Assistance Program
Telemedicine

Visa sponsorship

Not detected in the job text

Keywords

Jira
Confluence
Planisware
Primavera
Incident Management
Enterprise Applications
Application Support
Functional Support
Functional Analysis
Incident Coordination
Root Cause Analysis
Troubleshooting
Systems Integration
Data Flows
Digital Architecture
System Maintenance
System Implementation
Functional Testing
Integrated Testing
Production Deployment
Access Administration
System Configuration
Reference Data
Agile
Continuous Improvement
IT Consulting
Digital Transformation

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