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[GSD] Lead, People Tech Operation Excellence (Bangkok Based, relocation provided)
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- Full-time
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Astellas Pharma

People Partner

675 Cochrane Drive Suite 650, West Tower, Markham, ON, L3R 0B8, Canada

Apply on myjobs.adp.com About employer

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Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Astellas Canada – People Partner (12-month fixed contract)

At Astellas, we strive to become a cutting-edge, value-driven life science innovator. This means working at the forefront of healthcare change to turn innovative science into VALUE for patients.

What sets us apart is our focus on patients, our pioneering innovation, our collaborative culture, and the passion of our talented people.

Making a positive impact on patients’ lives is the purpose behind everything we do. At Astellas, we are relentless in our pursuit of scientific progress and in tackling unmet medical needs, demonstrated by our legacy in oncology, overactive bladder and transplant and our impressive pipeline in women's health, blindness and regeneration, genetic regulation, immuno-oncology, mitochondria and targeted protein degradation.

About Us:

We are a global pharmaceutical company headquartered in Japan, with a team of more than 14,000 managing operations in approximately 70 countries around the world. We are in the Top 30 global biopharma company based on global revenues and are predicted to be one of the Top 10 Cancer Drug Makers of 2024 by Fierce Pharma.

In Canada, we are growing to meet the exciting opportunities realized by our legacy brands and rich pipeline of innovative treatments.

We are looking for candidates who will thrive in our entrepreneurial and empowering environment where talent and leadership flourish. Do your values align with our Astellas Way - patient focus, ownership, results, openness and integrity? Then we would love to hear from you.

From the first day in role, everyone at Astellas has a responsibility for creating a brighter future for patients around the world. We nurture exceptional relationships with our employees to allow them to thrive, foster innovation, and deliver exceptional business results. We work to create a culture where our people feel empowered to pursue brave ideas and ambitious outcomes, to have the confidence to be accountable for a higher standard of performance and embody a competitive and solutions-oriented mindset.

Our expertise, science and technology make us a pharma company. Our open and diverse culture is what makes us uniquely Astellas.

Astellas Pharma Canada (APCA) is currently searching for a People Partner reporting to People Partner Cluster Lead.

Purpose and Scope:

The People Partner:

Will provide multi-country policy expertise and HR generalist knowledge to support and educate leaders, managers, and associates on all People topics. People Partners support all customer groups by enabling the delivery of lifecycle events.
Is responsible for resolving employee relations issues, providing support and advising leaders on HR-related matters & policies.
Is responsible for the delivery of multi-country Case Management (i.e., underperformance, disciplinary, grievance and sickness absence), business changes, in-country projects, and cyclical HR processes on behalf of Global HR Business Partners and Centre’s of Excellence, in addition to providing support for employee relations queries.
Is responsible for delivering a legally compliant HR service in line with identified needs.
Is responsible for providing data and insights on the volume of activity, trends, issues, concerns, and success stories.
Will act as a change agent and champion for the Global HR Operations Model
Will work closely with other HR Operations teams, across the broader HR function and directly with the business

Essential Job Duties

Responsible for the provision of sound advice and guidance provided to managers and employees on a variety of employee relations issues (multi-country)
Responsible for managing a portfolio of business change and multi-country projects in collaboration with HRBPs
Responsible for providing support to HR Business Partners and Centres of Excellence to execute the delivery of cyclical HR processes

Responsible for all employee relations Case Management (i.e., underperformance, disciplinary, grievance and sickness absence)
Responsible for delivering a multi-country legally compliant HR service in line with identified needs.
Responsible for team management

Key Deliverables:

Employee Relations Case Management:

Provide solutions to resolve case management queries escalated.
Provide advice, guidance and support to managers and employees on employee relations issues and policy interpretation
Support management of Union / Works Council – provide support to ER CoE with management of Unions / Works Council through bringing knowledge of HR landscape in country
Monitors and tracks trends in employee relations queries to proactively identify issues and identify opportunities to overcome these trends
Escalate complex case management queries to People Partner Cluster Lead, HRBP, Employee Relations as appropriate

Execution of Business Change Projects:

Collaborate with SMEs and HRBPs to deliver end-to-end business change projects (e.g. business restructure)
Work closely with broader HR Project teams to deliver in-country project work
Manage multiple projects; identifying risks, dependencies, overlaps and conflicts (both within and outside of HR) and ensuring deadlines and deliverables are met
Maintain a mind-set of continuous improvement to identify opportunities to improve the services provided by HR
Manage Exit Interviews - when required - and take appropriate actions, share trends, issues, concerns, and success stories.
Proof-read translations of HR policy documentation and provide country specific technical HR guidance where needed

Delivery of Cyclical HR Processes:

Collaborate with HRBPs and other HR Sub-Divisions to execute and deliver cyclical HR processes (e.g. talent, performance and reward cycles)
Act as a thought partner to HRBPs and other HR Sub-Divisions to ensure that global solutions work locally and that local HR requirements are met
Execute activity on behalf of CoE teams for processes that are outside of the scope of services provided by the Global HR Service Delivery

Change & Continuous Improvement Agent:

Provide mentorship and counselling on local policies and processes
Deliver trainings and workshops for local leadership teams and various employee populations on different HR topics.
Draw people insights from available real-time reports to identify and address opportunities for improvement.
Act as interface to other Organization HR Sub-Divisions – e.g., HR Ops, HR Business Partners, Rewards, Talent Acquisition

Ways of Working:

Collaborate with HRBPs and CoEs to provide the appropriate level of support required
Work supportively and collaboratively with other teams across HR
Maintain a proactive approach, taking the initiative and managing self effectively
Build relationships and trust with key stakeholders
Seek opportunities to continually improve the services provided by HR

Qualifications

Required

Educated to degree level or equivalent or professional HR qualification.
Solid experience as an HR generalist and deep understanding of HR fundamentals, including recruitment, people performance management, employee engagement, compensation, development, employee relations.
Experience in managing high risk employment-related cases from intake to investigation to resolution.
Proven experience function as a natural collaborator who is authentic, transparent and aligns with the Astellas values and code of conduct.
Proven success partnering and collaborating with stakeholders cross-functionally and at all levels.
Strong analytical skills and ability to exercise sound judgement based on policies, procedures, practices and risk factors
Excellent interpersonal skills with an ability to inspire trust and confidence and effectively influence the decision-making process
Self-starter and ability to manage a workload of varying complexity to a high standard
Experience across core HR functions (e.g. Compensation, Benefits, Performance Management, etc.) with specific experience in HR process design, transaction support and employee administration
Fluent in English and at least one other European language
Demonstrated knowledge of Project Management Tools and Techniques
Continuous Improvement knowledge
Personal computer skills, including MS Office and Outlook
A broad understanding of the HR employee lifecycle

Working Environment

At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines..

Salary Range: $105,600 - $155,600 CAD annually per year (final compensation will be determined based on a variety of factors, including but not limited to proficiency levels and organizational equity considerations)

*The salary range provided applies to Canada only and does not apply to any other locations outside of Canada.

Benefits:

Medical, Dental and Vision Insurance
Generous Paid Time Off options, including Vacation, Sick time and national holidays
RRSP Pension
Company paid life insurance
Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions
Long Term Incentive Plan for eligible positions
Wellness programs

Astellas may use artificial intelligence-enabled tools at various stages of the recruitment and selection process.

Additional Information

Astellas Pharma Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the hiring process.

No telephone inquiries, in-person applications, or agencies please. While we appreciate all applications, only candidates under consideration will be contacted.

*LI-CH1

Apply on myjobs.adp.com About employer

More about this job

Responsibilities

The People Partner provides multi-country HR generalist support, managing employee relations cases and business change projects. They also collaborate with HR Business Partners and Centers of Excellence to execute cyclical HR processes and deliver legally compliant HR services.

Requirements

Candidates must have a degree or professional HR qualification and solid experience as an HR generalist, including managing high-risk employment cases. Proficiency in English and at least one other European language is required, along with strong analytical and project management skills.

Skills

HR generalist
Employee relations
Case management
Performance management
Compensation
Project management
Stakeholder management
Policy interpretation
Change management
Analytical skills
Interpersonal skills
Continuous improvement
Mentorship
HR process design
Data analysis

Benefits

Medical insurance
Dental insurance
Vision insurance
Paid time off
Vacation
Sick time
RRSP pension
Company paid life insurance
Annual corporate bonus
Quarterly sales incentive
Long term incentive plan
Wellness programs

Visa sponsorship

Not detected in the job text

Keywords

HR Generalist
Employee Relations
Case Management
Performance Management
Compensation
Project Management
Change Management
HR Lifecycle
Stakeholder Management
Continuous Improvement
Policy Documentation
Talent Management
MS Office
Outlook
HR Operations
Business Restructure
Union Relations
Works Council
Life Science
Pharmaceutical
Oncology
HR Business Partner
Data Insights
Mentorship
Compliance

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Work requirements

Jobs in Canada