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Added 19 mins ago
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Administrative Associate
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Mississauga, ON
$25 to $28 CAD / hour
Contract
We are seeking a detail-oriented and customer-focused Administrative Associate to join our team. This role involves working closely with clinical trial teams across multiple countries,…
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Aston Carter

Administrative Associate

Mississauga, ON, Canada

Pay: $25 to $28 CAD / hour
Job type: Contract
Experience: Experience in customer service with a minimum of 2 years.
Working hours: 40 hours per week
Posting language: English · French
Posted: Sep 26, 2026

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Original job description

English section of this bilingual listing.

Job Title: Administrative AssociateJob Description

We are seeking a detail-oriented and customer-focused Administrative Associate to join our team. This role involves working closely with clinical trial teams across multiple countries, ensuring the smooth execution of financial and administrative tasks. The position requires strong organizational skills and the ability to manage various systems and processes to support clinical research operations.

Responsibilities

Collaborate with Clinical Trial teams to verify visit information and procedures in Veeva and Excel templates.
Generate reports to consolidate payment proposals by country, including Investigator, Site, and Patient information.
Confirm financial details with Research Sites to ensure accuracy and timeliness.
Manage payments for Research Sites using SAP, CCOPS, My Buy, and Veeva systems.
Assist Research Sites with account reconciliation and payment inquiries.
Coordinate with Vendor Master department to create clinical trial-related vendors in SAP.
Configure Research Site information in the CCOPS system for USA and Canada.
Create purchase orders in My Buy system as required.
Collaborate with Clinical Operations Lead for study payment process approvals.
Respond to audit queries and ensure necessary information is registered in systems.
Recommend innovative solutions for payment processes and forecasting.
Support local study teams and Clinical Operations Leads in forecasting and expense management.
Provide training on payment processes and reporting tools to Clinical Research department members.
Maintain control over discrepancy reports to ensure information quality.
Keep systems updated according to pre-established calendar dates.

Essential Skills

Proficiency in Microsoft Office, particularly Excel.
Experience in customer service with a minimum of 2 years.
Strong administrative support and organizational skills.
Ability to navigate web tools and applications effectively.
Cross-functional collaboration with key stakeholders.

Additional Skills & Qualifications

Experience in the clinical or pharmaceutical industry is a plus.
Excellent interpersonal skills.

Work Environment

This position is a full-time role requiring 40 hours per week and is fully onsite in Mississauga. You will be part of a dynamic team within a world-leading pharmaceutical company, contributing to innovative projects and advancing your career in a collaborative environment.

Job Type & Location

This is a Contract position based out of Mississauga, ON.

Pay and Benefits

The pay range for this position is $25.00 - $28.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Workplace Type

This is a fully onsite position in Mississauga,ON.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Read the full bilingual original

Job Title: Administrative AssociateJob Description

Responsibilities

Collaborate with Clinical Trial teams to verify visit information and procedures in Veeva and Excel templates.
Generate reports to consolidate payment proposals by country, including Investigator, Site, and Patient information.
Confirm financial details with Research Sites to ensure accuracy and timeliness.
Manage payments for Research Sites using SAP, CCOPS, My Buy, and Veeva systems.
Assist Research Sites with account reconciliation and payment inquiries.
Coordinate with Vendor Master department to create clinical trial-related vendors in SAP.
Configure Research Site information in the CCOPS system for USA and Canada.
Create purchase orders in My Buy system as required.
Collaborate with Clinical Operations Lead for study payment process approvals.
Respond to audit queries and ensure necessary information is registered in systems.
Recommend innovative solutions for payment processes and forecasting.
Support local study teams and Clinical Operations Leads in forecasting and expense management.
Provide training on payment processes and reporting tools to Clinical Research department members.
Maintain control over discrepancy reports to ensure information quality.
Keep systems updated according to pre-established calendar dates.

Essential Skills

Proficiency in Microsoft Office, particularly Excel.
Experience in customer service with a minimum of 2 years.
Strong administrative support and organizational skills.
Ability to navigate web tools and applications effectively.
Cross-functional collaboration with key stakeholders.

Additional Skills & Qualifications

Experience in the clinical or pharmaceutical industry is a plus.
Excellent interpersonal skills.

Work Environment

Job Type & Location

This is a Contract position based out of Mississauga, ON.

Pay and Benefits

The pay range for this position is $25.00 - $28.00/hr.

Workplace Type

This is a fully onsite position in Mississauga,ON.

À propos d'Aston Carter

Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l’acquisition de talents, les achats, la chaine d’approvisionnement, et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l’industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre vaste réseau pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie et en Europe, Aston Carter est au service d’un grand nombre d’entreprises du classement Fortune 500. Nous sommes fiers d’avoir remporté la désignation « Prix Platine » dans le cadre des prix Best of Staffing® Client et Talent décernés par ClearlyRated.

Aston Carter est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à astoncarteraccommodation@astoncarter.com pour connaître d’autres options d’accommodement.

Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.

About Aston Carter

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More about this job

Responsibilities

The Administrative Associate will collaborate with clinical trial teams to manage financial tasks, including payment processing, account reconciliation, and purchase order creation. They will also generate reports, maintain system accuracy, and provide training on payment processes to the clinical research department.

Requirements

Candidates must have at least 2 years of experience in customer service and strong administrative and organizational skills. Proficiency in Microsoft Office, particularly Excel, and the ability to navigate various web-based systems are essential for this role.

Skills

Microsoft Office
Excel
Customer Service
Administrative Support
Organizational Skills
Financial Tasks
Clinical Trial Support
Veeva
SAP
CCOPS
My Buy
Account Reconciliation
Purchase Orders
Data Reporting
Forecasting
Expense Management

Visa sponsorship

Not detected in the job text

Keywords

Administrative Associate
Clinical Trials
Financial Administration
Veeva
SAP
CCOPS
My Buy
Account Reconciliation
Purchase Orders
Clinical Operations
Forecasting
Expense Management
Data Quality
Microsoft Excel
Customer Service
Pharmaceutical Industry
Reporting
Audit Support
Vendor Management
Stakeholder Collaboration

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