Job Title: Business AnalystJob DescriptionThe Business Analyst plays a crucial role in facilitating business change initiatives and ensuring the successful implementation and adoption of new systems and processes. This role involves close collaboration with project teams, business stakeholders, subject matter experts, and Organizational Change Management to support business readiness throughout the implementation lifecycle, particularly focusing on training readiness and development.
Responsibilities- Facilitate seamless training, business readiness, and hypercare transitions for stakeholders to support the adoption of new systems and processes.
- Collaborate with the Organizational Change Management team to provide effective change and training support for diverse groups such as Mariners and Shoreside employees.
- Engage in requirements, process, and solution validation activities to understand the user experience and identify training and business readiness impacts.
- Monitor changes in business processes and system functionality, updating training content and materials as needed.
- Prepare documentation, develop training materials, and support communication and readiness activities throughout project lifecycle.
- Develop and maintain role-based training materials, including presentations, exercises, guides, and other learning assets.
- Translate complex system functionality and processes into practical learning content for operational and frontline audiences.
- Prepare training delivery requirements, including session plans, prerequisites, exercises, and logistics.
- Coordinate training schedules, attendance, and logistics with stakeholders and the OCM Change Lead.
- Deliver instructor-led and hands-on systems training both virtually and in person at Marine locations.
- Validate training content accuracy and completeness with subject matter experts and stakeholders.
- Maintain and update training materials to reflect evolving business decisions, processes, and functionality.
- Support supplementary facilitators and resources to ensure consistency in training content and learner experience.
- Track training attendance, completion, feedback, and issues, providing regular updates to the OCM Change Lead.
- Identify training and adoption gaps and recommend appropriate solutions.
- Support post-implementation activities by gathering feedback and assisting in transitioning knowledge and support to business teams.
- Collaborate with project management, OCM, stakeholders, and technical resources to support successful implementation and adoption.
Essential Skills- 5 years of experience in business change support, systems training, business analysis, learning delivery, or a related role within technology implementations.
- Experience in developing and delivering instructor-led and systems-based training.
- Ability to translate system functionality into practical, role-based learning materials.
- Knowledge of adult learning and instructional design principles.
- Experience in technology implementation projects and collaboration with OCM and project teams.
- Strong facilitation, presentation, communication, and stakeholder coordination skills.
- Strong organizational skills with the ability to manage training activities and logistics independently.
- Ability and willingness to travel for in-person training delivery.
Additional Skills & Qualifications- Experience training frontline, field, operational, or shift-based workforces.
- Experience with ERP, workforce management, payroll, scheduling, timekeeping, or other operational systems.
- Experience in multi-facilitator or train-the-trainer delivery models.
- Experience in marine, transportation, logistics, or similar industries.
Work EnvironmentThe work environment involves collaboration with Planning & Portfolio Management. The role requires travel to Marine operating locations for in-person training delivery. The company promotes a supportive and inclusive culture, valuing diversity and offering opportunities for career growth and development. Employees work on impactful national projects with a focus on health and safety.
Job Type & LocationThis is a Contract position based out of North Vancouver, BC.
Pay and BenefitsThe pay range for this position is $50.00 - $80.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Workplace TypeThis is a hybrid position in North Vancouver,BC.
À propos d'Aston Carter
Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l’acquisition de talents, les achats, la chaine d’approvisionnement, et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l’industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre vaste réseau pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie et en Europe, Aston Carter est au service d’un grand nombre d’entreprises du classement Fortune 500. Nous sommes fiers d’avoir remporté la désignation « Prix Platine » dans le cadre des prix Best of Staffing® Client et Talent décernés par ClearlyRated.
Aston Carter est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.
Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à [email protected] pour connaître d’autres options d’accommodement.
Ordonnance sur l’égalité des chances de San Francisco:
Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.
Utilisation de l’intelligence artificielle (IA):
Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
