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Added 40 mins ago
RS
Diesel Mechanic Technician Trainee
Ryder System, Inc.
London, ON
- Full-time
…supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a…
Added 1 hour ago
OI
Sales Representative (Home, Auto & Lifestyle) - 12-month contract
Orbit Insurance Services
Waterloo, ON
- Contract
Reporting to the Senior Manager, Sales for the Ontario Region, you will handle inbound calls from customers seeking quotes or looking to expand their coverage. Your role is to uncover…
Added 1 hour ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Venture Media
Vancouver, BC
- From $60,000 CAD / year
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 1 hour ago
GI
Business Development Representative
GOODRATES INSURANCE
Richmond Hill, ON
- Full-time
Role Description The Business Development Representative is a full-time, on-site role based in Richmond Hill, ON. This role focuses on generating new business opportunities, managing…
Added 4 hours ago
C
Customer Service Representative I
Covia
Havelock, ON
- Full-time
…strengths is an unwavering commitment to safety and to sustainable development, further enhancing the value that Covia delivers to all its…
Added 5 hours ago
IO
Centralized Acquisition Sales Representative
Irving Oil
Saint John, NB
- Full-time
As a Centralized Acquisition Sales Representative, you will be responsible to acquire new business for your assigned territory through inbound and outbound calling. Your goal will be to…
Added 6 hours ago
J
Business Development Representative
Jagger
Toronto, ON
- $80,000 to $100,000 USD / year
- Full-time
Prospect efficiently through a book of potential new business
Added 7 hours ago
LS
Sales Manager - Brampton Retirement Residence
Lev Senior Living
Brampton, ON
- Full-time
Drive leads to the residence through community engagement and continuous business development
Added 8 hours ago
RS
Diesel Mechanic Technician Trainee
Ryder Supply Chain Solutions
London, ON
- Full-time
…supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a…
Added 12 hours ago
MC
Business Development Associate
MRL Consulting Group | Global Niche Technology Recruitment
Toronto, ON
- Full-time
Inside Sales Associate (Business Development)
Added 17 hours ago
AI
Business Development Coordinator - Crosstown Chrysler
AutoCanada Inc.
Edmonton, AB
- $40,000 to $60,000 CAD / year
As a BDC Service Representative in our bustling dealership, you will be the first point of contact for many of our valued customers, playing a crucial role in delivering exceptional…
Added 18 hours ago
KD
Représentant·e, Service aux consommateurs Customer Service Rep
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
Added 19 hours ago
KD
Représentant·e, Service aux consommateurs Customer Service Rep
Keurig Dr Pepper
Montreal, QC
- Full-time
Added 20 hours ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $21 to $23 CAD / hour
- Contract
The Customer Service Representative acts as the primary liaison between customers and site operational teams, ensuring a strong balance between customer requirements and operational needs.…
Added 23 hours ago
AS
Business Development Representative, Enterprise
Absolute Software
Vancouver, BC
- Full-time
In this Business Development Representative role, you will be the front line to our Enterprise prospects, driving interest in Absolute and initiating the sales cycle. In this role, you will…
Added 23 hours ago
R
Senior BDR, Inbound
RestoReach
Canada
- Full-time
We’re looking for a Sr. Business Development Representative, Inbound to turn that demand into qualified meetings for our clients. As one of the earliest hires at RestoReach, you’ll work…
Added 23 hours ago
AS
Business Development Representative, Enterprise
Absolute Security
Vancouver, BC
- Full-time
In this Business Development Representative role, you will be the front line to our Enterprise prospects, driving interest in Absolute and initiating the sales cycle. In this role, you will…
Added 1 day ago
T
Client Services Representative - TD Asset Management
TD
Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 day ago
G
Business Development Representative (BDR) - Industrial B2B
Glowtify
Montreal, QC
- Full-time
Inbound speed to lead. People fill out our forms and click our ads every week, and most of them never get called fast enough anywhere else. You call them back within minutes, not hours,…
Added 1 day ago
TS
Bilingual French Call Center Representative
The Sydney Call Centre
SK
- Other
MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across…
Added 1 day ago
TS
Bilingual French Call Center Representative
The Sydney Call Centre
NB
- Other
MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across…
Added 1 day ago
IW
Wealth Advisor (Mutual Funds Licensed) - Sault Ste. Marie, ON
IG Wealth Management
ON · Ontario, Canada
- Full-time
…experience and variable sales incentive is subject to achieving set business and performance objectives. This role is also eligible for annual short-term incentive, health and well-being…
Added 1 day ago
ZC
Equipment Parts Sales Representative – Canada & U.S.
Zuma Canada
Chilliwack, BC
- Full-time
…drop-shipped directly from suppliers. A large portion of our business is fulfilled from U.S. warehouses directly to U.S. customers, giving you access to the American market with minimal…
Added 1 day ago
C
Customer Service Representative, Investors Edge - 6 Months Contract
CIBC
Toronto, ON
- Full-time
…job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the…
Added 1 day ago
C
Customer Service Representative, ISI Contact Center - Bilingual
CIBC
Montreal, QC
- Full-time
…Edge), via phone and online channel. As a Customer Service Representative, you can make a meaningful impact in the lives of our clients by using your exceptional interpersonal and…

Aston Carter

Customer Service Representative

Calgary, AB, Canada

$21 to $23 CAD / hour · Contract

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Applications open in a new tab.

Job details

Pay: $21 to $23 CAD / hour
Job type: Contract
Experience: 12 years of customer service experience, preferably in a fast-paced environment.
Posting language: English · French
Posted: Oct 5, 2026

Original job description

English section of this bilingual listing.

Job Title: Customer Service RepresentativeJob Description

The Customer Service Representative acts as the primary liaison between customers and site operational teams, ensuring a strong balance between customer requirements and operational needs. This role serves as the main point of contact for customers, champions customer satisfaction, and supports the development and implementation of processes that meet customer goals. The position involves coordinating customer orders and transportation, monitoring key performance indicators, and working closely with internal stakeholders to deliver consistent, accurate, and timely service.

Responsibilities

Serve as the main interface between customers and site operational management, maintaining strong and positive relationships.
Champion and monitor customer satisfaction by proactively addressing issues and ensuring a high level of service.
Ensure customer contract requirements are accurately administered and followed as applicable.
Fulfill customer initiatives, special processes, and data requests consistently, on time, and without negatively impacting daily work processes.
Act as a key contact with customer groups, supporting the development and deployment of new or revised processes to meet customer goals.
Ensure client and internal company initiatives are properly deployed and that all related requirements are fulfilled as requested.
Coordinate transportation and delivery of customer orders as required, ensuring timely and accurate execution.
Report on key support areas of account performance, including key performance indicators (KPIs).
Develop and implement corrective action plans as necessary to address performance gaps or issues.
Coordinate with operational managers to provide value-added services required by the customer.
Report department goals and metrics, and assist with setting and supporting individual goals to align with company, site, and customer objectives.
Participate in on-site team meetings and account, site, or customer committee meetings to support collaboration and alignment.
Ensure all records and reports related to client activity are prepared accurately, submitted on time, and effectively maintained.
Identify potential discrepancies in inventory and work to resolve them promptly.
Coordinate and perform physical inventories in accordance with client requirements, and investigate any inventory variances.
Track order and receiving accuracy on a daily basis to support operational and customer requirements.
Conduct random audits of weekly inbound shipments to ensure descriptions, quantities, and locations match warehouse management system (WMS) records.
Collaborate with multiple internal departments such as sales, warehouse staff, drivers, and leadership to support customer needs and smooth operations.
Perform other duties as assigned to support customer service, logistics, and operational objectives.

Essential Skills

12 years of customer service experience, preferably in a fast-paced environment.
Strong written communication skills for professional email correspondence with customers and internal stakeholders.
Strong verbal communication skills for effective coordination, including use of internal communication tools such as walkie-talkies.
Ability to work effectively in a fast-paced and high-intensity environment.
Ability to interact effectively at multiple levels within the organization in support of customer relationships.
Excellent communication and presentation skills.
High level of integrity and professionalism in all interactions.

Additional Skills & Qualifications

Experience in a third-party logistics environment is an asset.
Knowledge of transportation systems (for example, TruckMate or similar platforms).
Familiarity with yard management systems (such as Yard View or similar).
Experience within a logistics environment, including shipping and receiving of materials, particularly in a blue-collar or warehouse setting.
Post-secondary education in business, supply chain, logistics, or a related field.
Previous experience using warehouse management software, such as AS2016 or comparable systems.
Experience working with multiple departments, including sales, warehouse staff, drivers, and leadership teams.
Strong cross-functional communication skills and the ability to coordinate with diverse teams.
Motivation to grow into roles handling larger client accounts or moving into logistics-focused leadership positions.

Work Environment

The role is based in a fast-paced logistics and warehousing environment that supports shipping, receiving, and transportation operations. The position operates on shift schedules, including an afternoon to late-evening shift from 3:30 p.m. to 11:30 p.m. Team members collaborate closely with warehouse staff, drivers, and office personnel, using tools such as walkie-talkies, warehouse management systems, transportation systems, and yard management systems to coordinate daily activities. The environment emphasizes teamwork, celebrates achievements, and supports professional growth, including opportunities to work with large client accounts and advance into logistics leadership roles. The setting is a blue-collar, operational facility where safety is a priority, and appropriate safety footwear, such as steel-toe shoes, is required on the floor.

Job Type & Location

This is a Contract position based out of Calgary, AB.

Pay and Benefits

The pay range for this position is $21.00 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Workplace Type

This is a fully onsite position in Calgary,AB.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Read the full bilingual original

Job Title: Customer Service RepresentativeJob Description

Responsibilities

Serve as the main interface between customers and site operational management, maintaining strong and positive relationships.
Champion and monitor customer satisfaction by proactively addressing issues and ensuring a high level of service.
Ensure customer contract requirements are accurately administered and followed as applicable.
Fulfill customer initiatives, special processes, and data requests consistently, on time, and without negatively impacting daily work processes.
Act as a key contact with customer groups, supporting the development and deployment of new or revised processes to meet customer goals.
Ensure client and internal company initiatives are properly deployed and that all related requirements are fulfilled as requested.
Coordinate transportation and delivery of customer orders as required, ensuring timely and accurate execution.
Report on key support areas of account performance, including key performance indicators (KPIs).
Develop and implement corrective action plans as necessary to address performance gaps or issues.
Coordinate with operational managers to provide value-added services required by the customer.
Report department goals and metrics, and assist with setting and supporting individual goals to align with company, site, and customer objectives.
Participate in on-site team meetings and account, site, or customer committee meetings to support collaboration and alignment.
Ensure all records and reports related to client activity are prepared accurately, submitted on time, and effectively maintained.
Identify potential discrepancies in inventory and work to resolve them promptly.
Coordinate and perform physical inventories in accordance with client requirements, and investigate any inventory variances.
Track order and receiving accuracy on a daily basis to support operational and customer requirements.
Conduct random audits of weekly inbound shipments to ensure descriptions, quantities, and locations match warehouse management system (WMS) records.
Collaborate with multiple internal departments such as sales, warehouse staff, drivers, and leadership to support customer needs and smooth operations.
Perform other duties as assigned to support customer service, logistics, and operational objectives.

Essential Skills

12 years of customer service experience, preferably in a fast-paced environment.
Strong written communication skills for professional email correspondence with customers and internal stakeholders.
Strong verbal communication skills for effective coordination, including use of internal communication tools such as walkie-talkies.
Ability to work effectively in a fast-paced and high-intensity environment.
Ability to interact effectively at multiple levels within the organization in support of customer relationships.
Excellent communication and presentation skills.
High level of integrity and professionalism in all interactions.

Additional Skills & Qualifications

Experience in a third-party logistics environment is an asset.
Knowledge of transportation systems (for example, TruckMate or similar platforms).
Familiarity with yard management systems (such as Yard View or similar).
Experience within a logistics environment, including shipping and receiving of materials, particularly in a blue-collar or warehouse setting.
Post-secondary education in business, supply chain, logistics, or a related field.
Previous experience using warehouse management software, such as AS2016 or comparable systems.
Experience working with multiple departments, including sales, warehouse staff, drivers, and leadership teams.
Strong cross-functional communication skills and the ability to coordinate with diverse teams.
Motivation to grow into roles handling larger client accounts or moving into logistics-focused leadership positions.

Work Environment

Job Type & Location

This is a Contract position based out of Calgary, AB.

Pay and Benefits

The pay range for this position is $21.00 - $23.00/hr.

Workplace Type

This is a fully onsite position in Calgary,AB.

À propos d'Aston Carter

Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, lacquisition de talents, les achats, la chaine dapprovisionnement, et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de lindustrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre vaste réseau pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie et en Europe, Aston Carter est au service dun grand nombre dentreprises du classement Fortune 500. Nous sommes fiers davoir remporté la désignation « Prix Platine » dans le cadre des prix Best of Staffing® Client et Talent décernés par ClearlyRated.

Aston Carter est un employeur souscrivant au principe de légalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de lâge, de la couleur, de la religion, des origines nationales, du statut dancien combattant, dun handicap, de lorientation sexuelle, de lidentité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande daccommodement raisonnable, tel que la modification ou lajustement du processus de demande demploi ou dentrevue à cause dun handicap, veuillez envoyer un courriel à astoncarteraccommodation@astoncarter.com pour connaître dautres options daccommodement.

Ordonnance sur légalité des chances de San Francisco: Conformément à lOrdonnance sur légalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de lintelligence artificielle (IA): Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines étapes de notre processus dembauche, notamment la recherche, la présélection et lévaluation des candidatures. LIA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

About Aston Carter

Apply About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary liaison between customers and site operational teams to ensure service requirements are met. They are responsible for coordinating orders, monitoring performance metrics, and maintaining accurate inventory and shipping records.

Requirements

Candidates should have 1-2 years of customer service experience, preferably within a logistics or warehouse environment. Proficiency in warehouse management software and strong verbal and written communication skills are required.

Skills

Customer service
Logistics
Warehouse management systems
Transportation systems
Communication
Inventory management
Data entry
Reporting
Relationship management
Problem solving
Supply chain
Order coordination
KPI monitoring
Cross-functional collaboration
Professionalism
Safety compliance

Visa sponsorship

Not detected in the job text

Hiring contact email

astoncarteraccommodation@astoncarter.com

Keywords

Customer Service
Logistics
Warehouse Management System
Transportation Systems
TruckMate
Yard View
Supply Chain
Inventory Control
KPIs
Shipping
Receiving
Order Management
Third-party Logistics
Data Analysis
Corrective Action Plans
Operational Management
Safety Footwear
Client Relations
Reporting
Warehouse Operations

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