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Added 14 mins ago
CC
Assistant Route Service Sales Representative - Temporary
Cintas Canada
Toronto, ON
- Full-time
Cintas is seeking an Assistant Route Service Sales Representative. Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and…
Added 34 mins ago
A
Client Service Representative - Killam
ATB
Forestburg, AB · Killam, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 34 mins ago
B&
Business Development Representative
Black & McDonald Limited
Kelowna, BC
- Full-time
Black & McDonald’s Vancouver Service Team is growing and we are seeking a bright, motivated and high performing individual to join our team in the role of Business Development…
Added 38 mins ago
CP
Delivery Driver CSR
CHC Paint & Body Shop Supplies
Oakville, ON
- $18 to $20 CAD / hour
- Part-time
- On-site
Delivery Driver/Customer Service Rep ? CHC Paint & Body Shop Supplies* CHC Paint & Body Shop Supplies is a fast-growing, innovative company proudly serving the Ontario collision repair…
Added 43 mins ago
AT
TELUS Part-Time Sales Representative
Associated Telecom Inc | TELUS & Koodo Authorized Dealer
Fort Saskatchewan, AB
- $15 to $17 CAD / hour
- Part-time
- On-site
…Authorized Dealer located in Fort Saskatchewan. Looking for a sales rep who is passionate about technology & is able to work in a sales environment meeting targets while still providing…
Added 49 mins ago
AE
Field Sales Representative - Fire Safety & Security Systems
Al-Maali Engineering
Field, BC
- Full-time
Strong communication skills, commitment to daily reporting, and familiarity with Aleppo’s industrial districts. Previous field sales experience is an advantage.
Added 49 mins ago
SC
B2B Industrial & Commercial Sales Representative
Sparkling Cleaners
Hamilton, ON
- Full-time
We are seeking a high-caliber B2B Independent Sales Representative / Closer to target business owners, facility directors, administrators, and commercial property managers.
Added 49 mins ago
AB
Sales Representative
Arctic Beverages Group of Companies
Thompson, MB
- Full-time
We are seeking an energetic and motivated Sales Representative to join our dynamic sales team from our Thompson, MB location . In this role, you will contribute to the overall success of…
Added 1 hour ago
RD
Associate Advisor
RBC Dominion Securities
Vancouver, BC
- Full-time
…Portfolio Manager (“PM”) team by providing exceptional client service as well as investment & wealth management advice. Candidates must have at least 4 years of experience in the investment…
Added 1 hour ago
TH
Leasing Consultant - ROQ City
Tricon Homes
Toronto, ON · ROQ City, Toronto ON
- Full-time
…fits their needs. They are highly people-focused, combining sales, service, and relationship-building to create a welcoming, informative, and engaging leasing…
Added 1 hour ago
DH
Sales Representative - Summer/Winter Student
DT Home Reno
Barrie, ON
- Part-time
The Sales Representative - Summer/Winter Student at Barrie Painting and Staining (franchise of DT Home Reno) is responsible for generating sales opportunities, as well as providing…
Added 1 hour ago
BB
Mobile Sales Associate (Seasonal)
Best Buy Canada
Vaughan, ON
- Part-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 1 hour ago
BB
Mobile Sales Associate (Seasonal)
Best Buy Canada
Canada
- Part-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 1 hour ago
Route Service Representative
Cintas
Sudbury, ON
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 1 hour ago
VC
outside sales representative
VELUX Canada
Calgary, AB
- $65,000 to $70,000 CAD / year
- Full-time
- On-site
…the way we work. *Job Summary* We are looking for an OUTSIDE SALES REPRESENTATIVE based in the Calgary area looking after the Prairie Provinces territory. This position requires an…
Added 2 hours ago
RB
Billingual Operations Representative
Royal Bank of Canada
Toronto, ON
- Full-time
…functions related to Accounts Receivable and Journal Entry as a Service. The role serves as the key liaison and point of escalation between business partners for problem resolution, service…
Added 2 hours ago
Intermediate Project Manager
Babcock & Wilcox
Saint John, NB
Complete project costing, pricing and submittal of proposal to customers and B&W sales personnel
Added 2 hours ago
M
Customer Service Representative
Motion
Moncton, NB
- Full-time
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
Added 2 hours ago
AB
Sales Representative
Arctic Beverages Group of Companies
Thompson, MB
- Full-time
We are seeking an energetic and motivated Sales Representative to join our dynamic sales team from our Thompson, MB location . In this role, you will contribute to the overall success of…
Added 2 hours ago
AS
Retail Sales Representative - Temporary
Advantage Solutions
Vaughan, ON
- $45,000 to $50,000 CAD / year
- Internship
We are hiring a Retail Sales Representative who can work effectively with store management to increase retail sales and execute client driven merchandising that exceed the client’s…
Added 2 hours ago
TL
PREVENTIVE MAINTENANCE ACCOUNT MANAGER
Troy Life & Fire Safety Ltd.
Sudbury, ON · Greater Sudbury, ON
- Full-time
…energetic, and outgoing Preventive Maintenance Account Manager/Sales Representative to join our Sudbury, ON Team!As the Preventive Maintenance Account Manager you will be responsible for…
Added 2 hours ago
SR
Sales Representative Agent (Entry Level) - Work From Home -
Spade Recruiting
Remote, Canada
- Full-time
- Remote
Previous customer service, sales, or client-facing experience is helpful but not required
Added 2 hours ago
ES
Customer Service Representative
Evolve Strength South Commons
Edmonton, AB
- From $15 CAD / hour
- Full-time
- On-site
…for long periods of time. Preference for: * Previous customer service, and sales experience. * Basic knowledge of the following professions: Massage therapy, Chiropractic, Athletic Therapy,…
Added 2 hours ago
A
Inside Sales Representative
Avnet
Mississauga, ON
- Full-time
Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base through a variety of inbound and…
Added 2 hours ago
MR
inside sales representative
M3M Real Estate
Calgary, AB
- $16 to $20 CAD / hour
- Full-time
- On-site
Inside Sales Agent (ISA) ? Real Estate *Company:* M3M Real Estate Corp. *Location:* Calgary, Alberta *Position Type:* Full-Time M3M Real Estate Corp. is looking for a motivated and…

Aston Carter

Customer Service Representative

Calgary, AB, Canada

$21 to $23 CAD / hour · Contract

Apply About employer

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Job details

Pay: $21 to $23 CAD / hour
Job type: Contract
Experience: 12 years of customer service experience, preferably in a fast-paced environment.
Posting language: English · French
Posted: Oct 6, 2026

Original job description

English section of this bilingual listing.

Job Title: Customer Service Representative

Job Description

The Customer Service Representative acts as the primary liaison between customers and site operational teams, ensuring a strong balance between customer requirements and operational needs. This role serves as the main point of contact for customers, champions customer satisfaction, and supports the development and implementation of processes that meet customer goals. The position involves coordinating customer orders and transportation, monitoring key performance indicators, and working closely with internal stakeholders to deliver consistent, accurate, and timely service.

Responsibilities

Serve as the main interface between customers and site operational management, maintaining strong and positive relationships.
Champion and monitor customer satisfaction by proactively addressing issues and ensuring a high level of service.
Ensure customer contract requirements are accurately administered and followed as applicable.
Fulfill customer initiatives, special processes, and data requests consistently, on time, and without negatively impacting daily work processes.
Act as a key contact with customer groups, supporting the development and deployment of new or revised processes to meet customer goals.
Ensure client and internal company initiatives are properly deployed and that all related requirements are fulfilled as requested.
Coordinate transportation and delivery of customer orders as required, ensuring timely and accurate execution.
Report on key support areas of account performance, including key performance indicators (KPIs).
Develop and implement corrective action plans as necessary to address performance gaps or issues.
Coordinate with operational managers to provide value-added services required by the customer.
Report department goals and metrics, and assist with setting and supporting individual goals to align with company, site, and customer objectives.
Participate in on-site team meetings and account, site, or customer committee meetings to support collaboration and alignment.
Ensure all records and reports related to client activity are prepared accurately, submitted on time, and effectively maintained.
Identify potential discrepancies in inventory and work to resolve them promptly.
Coordinate and perform physical inventories in accordance with client requirements, and investigate any inventory variances.
Track order and receiving accuracy on a daily basis to support operational and customer requirements.
Conduct random audits of weekly inbound shipments to ensure descriptions, quantities, and locations match warehouse management system (WMS) records.
Collaborate with multiple internal departments such as sales, warehouse staff, drivers, and leadership to support customer needs and smooth operations.
Perform other duties as assigned to support customer service, logistics, and operational objectives.

Essential Skills

12 years of customer service experience, preferably in a fast-paced environment.
Strong written communication skills for professional email correspondence with customers and internal stakeholders.
Excellent communication and presentation skills.

Work Environment

The role is based in a fast-paced logistics and warehousing environment that supports shipping, receiving, and transportation operations. The position operates on shift schedules, including an afternoon to late-evening shift from 3:30 PM - 11:30 PM / 11:30 PM - 07:00 AM. Team members collaborate closely with warehouse staff, drivers, and office personnel, using tools such as walkie-talkies, warehouse management systems, transportation systems, and yard management systems to coordinate daily activities. The environment emphasizes teamwork, celebrates achievements, and supports professional growth, including opportunities to work with large client accounts and advance into logistics leadership roles. The setting is a blue-collar, operational facility where safety is a priority, and appropriate safety footwear, such as steel-toe shoes, is required on the floor.

Job Type & Location

This is a Contract position based out of Calgary, AB.

Pay and Benefits

The pay range for this position is $21.00 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Workplace Type

This is a fully onsite position in Calgary,AB.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Read the full bilingual original

Job Title: Customer Service Representative

Job Description

Responsibilities

Serve as the main interface between customers and site operational management, maintaining strong and positive relationships.
Champion and monitor customer satisfaction by proactively addressing issues and ensuring a high level of service.
Ensure customer contract requirements are accurately administered and followed as applicable.
Fulfill customer initiatives, special processes, and data requests consistently, on time, and without negatively impacting daily work processes.
Act as a key contact with customer groups, supporting the development and deployment of new or revised processes to meet customer goals.
Ensure client and internal company initiatives are properly deployed and that all related requirements are fulfilled as requested.
Coordinate transportation and delivery of customer orders as required, ensuring timely and accurate execution.
Report on key support areas of account performance, including key performance indicators (KPIs).
Develop and implement corrective action plans as necessary to address performance gaps or issues.
Coordinate with operational managers to provide value-added services required by the customer.
Report department goals and metrics, and assist with setting and supporting individual goals to align with company, site, and customer objectives.
Participate in on-site team meetings and account, site, or customer committee meetings to support collaboration and alignment.
Ensure all records and reports related to client activity are prepared accurately, submitted on time, and effectively maintained.
Identify potential discrepancies in inventory and work to resolve them promptly.
Coordinate and perform physical inventories in accordance with client requirements, and investigate any inventory variances.
Track order and receiving accuracy on a daily basis to support operational and customer requirements.
Conduct random audits of weekly inbound shipments to ensure descriptions, quantities, and locations match warehouse management system (WMS) records.
Collaborate with multiple internal departments such as sales, warehouse staff, drivers, and leadership to support customer needs and smooth operations.
Perform other duties as assigned to support customer service, logistics, and operational objectives.

Essential Skills

12 years of customer service experience, preferably in a fast-paced environment.
Strong written communication skills for professional email correspondence with customers and internal stakeholders.
Excellent communication and presentation skills.

Work Environment

Job Type & Location

This is a Contract position based out of Calgary, AB.

Pay and Benefits

The pay range for this position is $21.00 - $23.00/hr.

Workplace Type

This is a fully onsite position in Calgary,AB.

À propos d'Aston Carter

Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, lacquisition de talents, les achats, la chaine dapprovisionnement, et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de lindustrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre vaste réseau pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie et en Europe, Aston Carter est au service dun grand nombre dentreprises du classement Fortune 500. Nous sommes fiers davoir remporté la désignation « Prix Platine » dans le cadre des prix Best of Staffing® Client et Talent décernés par ClearlyRated.

Aston Carter est un employeur souscrivant au principe de légalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de lâge, de la couleur, de la religion, des origines nationales, du statut dancien combattant, dun handicap, de lorientation sexuelle, de lidentité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande daccommodement raisonnable, tel que la modification ou lajustement du processus de demande demploi ou dentrevue à cause dun handicap, veuillez envoyer un courriel à astoncarteraccommodation@astoncarter.com pour connaître dautres options daccommodement.

Ordonnance sur légalité des chances de San Francisco: Conformément à lOrdonnance sur légalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de lintelligence artificielle (IA): Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines étapes de notre processus dembauche, notamment la recherche, la présélection et lévaluation des candidatures. LIA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

About Aston Carter

Apply About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary liaison between customers and operational teams to ensure accurate order fulfillment and transportation coordination. They are responsible for monitoring key performance indicators, managing inventory discrepancies, and maintaining positive client relationships.

Requirements

The role requires 12 years of customer service experience, preferably within a fast-paced logistics or warehousing environment. Candidates must possess strong written and verbal communication skills and be comfortable working in an operational facility with shift requirements.

Skills

Customer Service
Logistics
Warehousing
Communication
Presentation Skills
Data Entry
Inventory Management
KPI Reporting
Order Coordination
Transportation Coordination
Process Improvement
Stakeholder Management
Warehouse Management Systems
Safety Compliance
Written Correspondence

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Logistics
Warehousing
Transportation
KPI
Inventory Management
WMS
Order Processing
Supply Chain
Operations
Stakeholder Management
Safety
Reporting
Data Analysis
Contract Administration
Client Relations
Shift Work
Warehouse Management System
Yard Management System
Communication

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