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Chatbot Content Developer - Python/Java, AI

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
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Experience
Experience Required: 6–8 years
Posting language
English
Posted

Original job description

Chatbot Content Developer – Documentation Modernization & AI Enablement

Work Arrangement: 1 day onsite per week

Experience Required: 6–8 years

Role Description

Key Roles & Responsibilities


  • Review, analyze, and improve technical documentation used as chatbot knowledge sources.
  • Convert Confluence content into Markdown and documentation-as-code formats.
  • Use GitHub Copilot and AI tools to improve documentation quality and structure.
  • Develop and enhance automation scripts for content conversion and migration.
  • Maintain documentation in Git/Bitbucket repositories.
  • Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.
  • Resolve documentation issues related to formatting, links, images, and metadata.
  • Create standards, templates, and best practices for documentation management.

Key Skillsets


  • 5 years of strong scripting automation experience, with Python (preferred) or Java development experience.
  • Experience working with Markdown documentation and Git-based repositories.
  • Experience with Confluence administration, content organization, page structures, and migrations.
  • Experience working with Git, GitHub, Bitbucket, or similar SCM platforms.
  • Experience creating automation scripts and content transformation utilities.
  • Hands-on experience with GitHub Copilot or AI-assisted development tools.
  • Understanding of developer documentation and documentation-as-code practices.
  • Experience with CI/CD and DevOps concepts is desirable.
  • Exposure to Backstage, TechDocs, or documentation portals is a plus.
  • Strong written communication and documentation skills.

Essential Skills


  • Python
  • Markdown Optimization
  • GitHub Enterprise

Desirable Skills


  • CI/CD and DevOps concepts
  • Backstage
  • TechDocs
  • Documentation portals
More about this job

Responsibilities

Review and improve technical documentation used as chatbot knowledge sources, converting Confluence content into Markdown and documentation-as-code formats. Develop content migration automation, maintain documentation in Git-based repositories, resolve content issues, and collaborate with engineering and DevOps teams to establish documentation standards and improve chatbot knowledge.

Requirements

Requires 6–8 years of experience, including at least five years of scripting automation experience with Python preferred or Java. Candidates should have experience with Markdown, Confluence, Git-based repositories, content transformation, and AI-assisted development tools; CI/CD, DevOps, Backstage, and TechDocs experience are desirable.

Skills

  • Python
  • Java
  • Markdown
  • Git
  • GitHub Enterprise
  • Bitbucket
  • Confluence Administration
  • Documentation-as-Code
  • Content Migration
  • Automation Scripting
  • GitHub Copilot
  • AI-Assisted Development
  • CI/CD
  • DevOps
  • Backstage
  • TechDocs

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Software
  • Engineering

Keywords

  • Chatbot
  • Technical Documentation
  • Documentation Modernization
  • AI Enablement
  • Python
  • Java
  • Markdown
  • Confluence
  • Git
  • GitHub
  • GitHub Enterprise
  • Bitbucket
  • GitHub Copilot
  • AI-Assisted Development
  • Documentation-as-Code
  • Automation Scripting
  • Content Transformation
  • Content Migration
  • Chatbot Knowledge Sources
  • CI/CD
  • DevOps
  • Backstage
  • TechDocs
  • Documentation Portals
  • Metadata
  • Documentation Standards

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