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Chatbot Content Developer - Python/Java, AI

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Chatbot Content Developer - Python/Java, AI

Toronto-5 Days WFO

Key Roles & Responsibilities
  • Review, analyze, and improve technical documentation used as chatbot knowledge sources.

  • Convert Confluence content into Markdown and documentation-as-code formats.

  • Use GitHub Copilot and AI tools to improve documentation quality and structure.

  • Develop and enhance automation scripts for content conversion and migration.

  • Maintain documentation in Git/Bitbucket repositories.

  • Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.

  • Resolve documentation issues related to formatting, links, images, and metadata.

  • Create standards, templates, and best practices for documentation management.

Key Skillsets

  • 5+ years of strong scripting and automation experience – Python (preferred) or Java development experience.

  • Experience working with Markdown documentation and Git-based repositories.

  • Experience with Confluence administration, content organization, page structures, and migrations.

  • Experience working with Git, GitHub, Bitbucket, or similar SCM platforms.

  • Experience creating automation scripts and content transformation utilities.

  • Hands-on experience with GitHub Copilot or AI-assisted development tools.

  • Understanding of developer documentation and documentation-as-code practices.

  • Experience with CI/CD and DevOps concepts is desirable.

  • Exposure to Backstage, TechDocs, or documentation portals is a plus.

  • Strong written communication and documentation skills.

More about this job

Responsibilities

Review and improve technical documentation used as chatbot knowledge sources, converting Confluence content into Markdown and documentation-as-code formats. Build automation for content conversion and migration, maintain documentation repositories, resolve content issues, and collaborate with engineering and DevOps teams to establish documentation standards and improve chatbot knowledge.

Requirements

Requires 5+ years of scripting and automation experience, preferably with Python or alternatively Java, along with experience in Markdown, Confluence, and Git-based repositories. Candidates should have experience with content transformation utilities and AI-assisted development tools; CI/CD and DevOps knowledge is desirable, while Backstage, TechDocs, or documentation portals are a plus.

Skills

  • Python
  • Java
  • Scripting and Automation
  • Markdown
  • Git
  • Confluence Administration
  • Content Migration
  • GitHub
  • Bitbucket
  • GitHub Copilot
  • AI-Assisted Development
  • Documentation-as-Code
  • CI/CD
  • DevOps
  • Backstage
  • Technical Writing

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Software

Keywords

  • Chatbot
  • Technical Documentation
  • Python
  • Java
  • Scripting
  • Automation
  • Confluence
  • Markdown
  • Documentation-as-Code
  • Git
  • GitHub
  • Bitbucket
  • GitHub Copilot
  • AI-Assisted Development
  • Content Conversion
  • Content Migration
  • Content Transformation
  • SCM
  • CI/CD
  • DevOps
  • Backstage
  • TechDocs
  • Knowledge Sources
  • Documentation Standards
  • Documentation Templates
  • Metadata
  • Developer Documentation
  • Documentation Portals

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