Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

IT Services and IT Consulting · Canada

Website

Open jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 1 day ago
AI
SharePoint Developer / Transformation Lead
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Florenceville-Bristol, NB
- Full-time
Added 1 day ago
AI
Datacenter Facilities Management Lead
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Florenceville-Bristol, NB
- Full-time
Added 2 days ago
AI
QA Automation Engineer – Python, Playwright & SQL
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Added 4 days ago
AI
Datacenter Facilities Management Lead
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Florenceville-Bristol, NB
- Full-time
Added 4 days ago
AI
SharePoint Developer / Transformation Lead
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Florenceville-Bristol, NB
- Full-time
Added 5 days ago
AI
Salesforce Financial Services Cloud Technical Lead
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Hybrid (2 days per week in-person at Toronto office preferred)
Added 9 days ago
AI
AWS Big Data Platform Engineer (Netezza to AWS Migration)
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Added 11 days ago
AI
Oracle EPM Developer (EPBCS)
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Mississauga, ON
- Full-time
Added 11 days ago
AI
Bilingual P&C Insurance Policy Conversion Specialist
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Markham, ON
- Full-time
Work Arrangement: 4 days per week onsite
Added 16 days ago
AI
Cloud Security Engineer – Azure, Aws & Gcp
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
Added 16 days ago
AI
Cloud Platform Engineer – Azure, AWS, or GCP
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Calgary, AB
- Full-time
Added 16 days ago
AI
Bilingual English & Spanish Java Backend Developer
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Work Arrangement: Hybrid: 2-3 days in office a week
Added 16 days ago
AI
Cyber Security Analyst
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Calgary, AB
- Full-time
Added 16 days ago
AI
Product Support Analyst - Enterprise Applications
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Calgary, AB
- Full-time
Added 16 days ago
AI
Business System Analyst - Cybesecurity
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Calgary, AB
- Full-time
Added 18 days ago
AI
ServiceDesk Engineer
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
Added 25 days ago
AI
Technical Lead – IVR & Contact Center Applications
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Added 1 month ago
AI
Senior Site Reliability Engineer - AEM - Content Delivery Network
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Added 1 month ago
AI
Open Liberty / WebSphere Liberty Lead Application Modernization Architect
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Added 1 month ago
AI
Data Center IT Infrastructure Technician
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Markham, ON
- Full-time
Added 1 month ago
AI
Machine Learning Engineer- AWS SageMaker
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Hybrid: 2 days per week in-person at Toronto office preferred
Added 1 month ago
AI
DevOps Platform Engineer - GitHub Migration Tooling Spikes
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Added 1 month ago
AI
Technical Lead – IVR & Contact Center Applications
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Added 1 month ago
AI
IT Recruitement Specialist- In-House Corporate Hiring
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
Added 1 month ago
AI
DevSecOps Engineer - Bitbucket to GitHub Migration
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

IVR Developer – Cisco CVP, Call Studio, Java & Amazon Connect

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 4+ years of experience in DTMF IVR application development in CVP (Contact Center).
Posting language: English
Posted: Sep 29, 2026

Original job description

IVR Developer – Cisco CVP, Call Studio, Java & Amazon Connect

Location: Toronto, ON
Work Mode: 4 days hybrid

Skill Required:

4+ years of experience in DTMF IVR application development in CVP (Contact Center).
Cisco Call Studio / Cisco CVP, VXML Server, CVP Custom Elements (Java), Call Studio GUI, Apache Tomcat.
Java development with client backend integrations (HTTP REST APIs, OAuth2, XML Web Services, MS SQL Server).
Experienced in CVP in Java, API integration, sharing data between IVR and agent desktop, customer self-service solutions.
Knowledge of UCCE / ICM (integration of CVP IVR applications with UCCE routing scripts, DNIS, queuing to skill group, CTI variables, Finesse Agent Desktop), Cyara.
Strong knowledge of AWS Amazon Connect is a plus.

Apply on LinkedIn About employer

More about this job

Responsibilities

Develop and maintain DTMF IVR applications using Cisco CVP and Call Studio, including Java custom elements and integrations with backend services. Build customer self-service solutions and support data sharing between IVR applications and agent desktops, including integration with UCCE/ICM routing and Amazon Connect where applicable.

Requirements

Requires at least four years of experience developing DTMF IVR applications in Cisco CVP, with hands-on knowledge of Call Studio, VXML Server, Java, and Apache Tomcat. Experience with backend API and web-service integrations, MS SQL Server, UCCE/ICM, agent desktop data sharing, and Cyara is sought; Amazon Connect knowledge is a plus.

Skills

DTMF IVR Application Development
Cisco CVP
Cisco Call Studio
VXML Server
Java
CVP Custom Elements
Apache Tomcat
REST API Integration
OAuth2
XML Web Services
MS SQL Server
UCCE/ICM Integration
CTI Variables
Finesse Agent Desktop
Amazon Connect
Cyara

Visa sponsorship

Not detected in the job text

Keywords

DTMF IVR
Cisco CVP
Cisco Call Studio
VXML Server
CVP Custom Elements
Java
Apache Tomcat
HTTP REST APIs
OAuth2
XML Web Services
MS SQL Server
Backend Integration
Customer Self-Service
IVR-Agent Desktop Data Sharing
UCCE
ICM
Routing Scripts
DNIS
Skill Group Queuing
CTI Variables
Finesse Agent Desktop
Cyara
Amazon Connect
Contact Center

Report this job