Jobs in Canada

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Added 4 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 hour ago
HC
Clinical Research Coordinator III (Nurse - Phase 1)
Health Careers Canada
Mississauga, ON
- Full-time
This is an ATC role and will require on-site 3 days per week
Added 1 hour ago
RB
Senior Technical Systems Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
The Senior Technical Systems Analyst will be joining the Data Delivery Middleware team. This is a developer role that will be responsible for code development, testing and support for…
Added 1 hour ago
MC
Senior IT Business Analyst (Insurance)
MMC Corporate
Toronto, ON
- Other
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 2 hours ago
RB
Lead Business Systems Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
The Lead Business Systems Analyst (BSA) is responsible for system business analysis activities on Treasury Management Services and large Risk & Compliance programs with teams across T&O and…
Added 3 hours ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
This position plays an important role in ensuring the efficient receipt, distribution, purchasing, and inventory management of supplies that support the delivery of exceptional patient care.
Added 3 hours ago
PB
Application Analyst - Intermediate
Phoenix Business Consulting (Intelligent Enterprise)
AB · Edmonton, AB
- Full-time
Deliver applications programming and analysis tasks as part of a system development process as well as provide application support, maintenance and enhancements. A System Analyst applies a…
Added 3 hours ago
PB
Application Analyst - Intermediate
Phoenix Business Consulting (Intelligent Enterprise)
AB · Edmonton, AB
- Full-time
Deliver applications programming and analysis tasks as part of a system development process as well as provide application support, maintenance and enhancements. A System Analyst applies a…
Added 4 hours ago
CO
Technical Lead, HR/Finance (Oracle/PeopleSoft Enterprise FSCM & HCM Technical Administration)
City of Brampton
Brampton, ON
- Full-time
Manage and provide direction for the PeopleSoft application team in support of business operations. Liaise with PeopleSoft System Administrators, PeopleSoft Business Analysts, Application…
Added 4 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 4 hours ago
EM
Senior Analyst, Customer Relationship Management
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Must have knowledge of relational databases and computer software and languages
Added 5 hours ago
D
Analyst/Consultant, Cyber Offensive Testing
Deloitte
Vancouver, BC
- Full-time
As a junior member of the team, you will assist in the performance of offensive cyber testing, progressing from a support role to being responsible for all aspects of our services. Your…
Added 5 hours ago
FN
Application Business Analyst, IT Application Management
First National Financial LP
Toronto, ON · East York, ON
- Contract
Hybrid working environment (2-3 days in office)
Added 5 hours ago
MT
Accounting Analyst
Mafra Talents
Vancouver, BC
- $77,000 to $82,000 CAD / year
- Full-time
Hybrid - 3 days per week in the Vancouver office
Added 7 hours ago
SM
RQ11731 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 7 hours ago
SM
RQ11734 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 8 hours ago
RH
Senior Payroll Analyst, Bilingual
Robert Half
Toronto, ON
- Full-time
We are seeking an experienced Bilingual (English/French) Senior Payroll Specialist to support complex Canadian multi-provincial payroll operations. Reporting to the Senior Manager, Payroll,…
Added 8 hours ago
H-
SAP SD Functional Consultant / Business Solutions Analyst
HireKraft - SAP Staffing. Solved.
Toronto, ON
- Contract
Ability to work on-site in Toronto Area approximately 3 days per week
Added 8 hours ago
MO
Financial Analyst I
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
This position is required to be in the office 1-3 days per week and more during busy/crucial times
Added 9 hours ago
S
HIS Specialist - Project REACH - Temporary Full-Time - 2026-19226 (2026-19226)
Sunnybrook
Toronto, ON
- Full-time
Sunnybrook is embarking on a multi-year digital, clinical transformation project to implement a new health information system (HIS) across all campuses and satellite sites, through Project…
Added 9 hours ago
CI
Senior Associate, Listed Real Estate - Equities Analyst (London or Toronto)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As an Equity Analyst on the Listed Real Estate team, you will conduct rigorous fundamental research and valuation analysis to support a concentrated, long-only portfolio of high-conviction…
Added 9 hours ago
IT
Payroll Specialist
Ideon Technologies
Richmond, BC
- Full-time
…optimizing our payroll processes, systems, and controls to support our continued…
Added 9 hours ago
PB
Strategic Finance Manager
Pacific Blue Cross
Burnaby, BC
- Full-time
…evaluate scenarios, and provide decision-ready insights that support effective programme governance and strategic…
Added 9 hours ago
Q
Support Specialist
Quandri
Vancouver, BC
- Full-time
As a Support Analyst at Quandri, you’ll be the first line of help for the insurance brokerages that rely on our tool every day. You’ll own customer issues from the first report through…
Added 10 hours ago
TP
Quality Analyst
Toronto Pearson International Airport
Toronto, ON
- Full-time
Provide administrative system support for primary AOC systems to enable the AOC team to implement, operate and mature them successfully.

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Product Support Analyst - Enterprise Applications

Calgary, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 13, 2026

Original job description

Enterprise Product Analyst – SAP, Salesforce CRM, MDM & ServiceNow

Work Arrangement: 100% Onsite

Working Hours: 8:00 AM–5:00 PM MST

Job Summary

We are seeking an experienced Enterprise Product Analyst to support enterprise platforms such as SAP, Salesforce CRM, Master Data Management (MDM), Microsoft Dynamics CRM, ServiceNow, and other enterprise applications. The ideal candidate will bridge business, cybersecurity, operations, and technical teams to drive product enhancements, operational efficiencies, and successful delivery of business outcomes.

Key Responsibilities

Business Engagement & Planning

Establish trusted relationships with business stakeholders.
Facilitate workshops to elicit business needs, objectives, and challenges.
Support strategic planning, demand intake, and initiative prioritization.
Develop business cases and value realization frameworks.

Business Analysis

Analyze current business processes and identify improvement opportunities.
Document current-state and future-state business processes.
Conduct gap analysis, risk assessments, and feasibility assessments.
Define business requirements, success criteria, and key performance indicators (KPIs).

Solution Development

Collaborate with technical teams to ensure business objectives are understood.
Translate business requirements into user stories and functional requirements.
Validate proposed solutions against business expectations.
Support User Acceptance Testing (UAT).

Project Delivery

Track requirements throughout the project lifecycle.
Support change management, training, and business readiness activities.
Ensure delivered solutions align with business goals and expected outcomes.
Assist with post-implementation reviews and benefits realization.

Required Skills

Strong Business Analysis experience.
Strong understanding of cybersecurity concepts, controls, frameworks, and operational practices.
Ability to act as a liaison between business, cybersecurity, operations, and technical teams.
Experience analyzing business and technical requirements and translating them into actionable outcomes.
Expertise in developing and maintaining technical and operational documentation.
Excellent stakeholder management, communication, and facilitation skills.
Experience supporting enterprise platforms such as:
- SAP
- Salesforce CRM
- Master Data Management (MDM)
- Microsoft Dynamics CRM
- ServiceNow
- Other enterprise applications

Preferred Skills

Agile Delivery and Product Management tools.
System Integration and API knowledge.
Data Analysis and Reporting.

Top 3 Must-Have Skills

Enterprise Product Analyst experience supporting SAP, Salesforce CRM, MDM, Microsoft Dynamics CRM, ServiceNow, or other enterprise applications.
Strong business analysis and requirements management experience.
Ability to collaborate across business, cybersecurity, operations, and technical teams to deliver business solutions.

Top 3 Preferred Skills

Agile Delivery & Product Management Tools.
System Integration & API Knowledge.
Data Analysis & Reporting.

Additional Skills

Business Analysis
Cyber Security
Project Management

Apply on LinkedIn About employer

More about this job

Responsibilities

Build relationships with business stakeholders, elicit and analyze requirements, assess processes and risks, and translate business needs into actionable solution requirements. Coordinate with technical, cybersecurity, and operations teams throughout delivery, including UAT, change readiness, and post-implementation reviews.

Requirements

The role requires strong business analysis and requirements management experience, cybersecurity knowledge, and the ability to collaborate across business, cybersecurity, operations, and technical teams. Experience supporting enterprise applications such as SAP, Salesforce CRM, MDM, Microsoft Dynamics CRM, or ServiceNow is required; Agile tools, integration and API knowledge, and data analysis are preferred.

Skills

Business Analysis
Requirements Management
Cybersecurity
Stakeholder Management
Business Process Analysis
Gap Analysis
Risk Assessment
Feasibility Assessment
User Stories
Functional Requirements
User Acceptance Testing
Change Management
SAP
Salesforce CRM
Master Data Management
ServiceNow

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Product Analysis
Business Analysis
Cybersecurity
SAP
Salesforce CRM
Master Data Management
Microsoft Dynamics CRM
ServiceNow
Enterprise Applications
Requirements Management
Business Process Analysis
Gap Analysis
Risk Assessment
Feasibility Assessment
User Stories
Functional Requirements
Key Performance Indicators
User Acceptance Testing
Agile Delivery
Product Management
System Integration
APIs
Data Analysis
Reporting
Change Management
Stakeholder Management
Business Readiness
Benefits Realization

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Work requirements

Jobs in Canada