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Added 37 mins ago
MS
Systems Engineer – Ship Integration
MDA Space
Halifax, NS
- Full-time
As a Systems Engineer (SE) – Ship Integration, you will have a wide range of responsibilities that include but are not limited to:
Added 37 mins ago
MS
Digital Payload System Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
MDA is seeking a Digital Payload System Engineer for design, integration, verification, and operational support for current and next‑generation earth observation and communications…
Added 52 mins ago
TA
ALSE Technician-FR
Top Aces
Cold Lake, AB
- Full-time
…the next generation of combat leaders by living our values of Service, Integrity, Excellence, and Together every…
Added 52 mins ago
TA
Aircraft Maintenance Engineer-FR
Top Aces
Halifax, NS
- Full-time
…the next generation of combat leaders by living our values of Service, Integrity, Excellence, and Together every…
Added 52 mins ago
TA
Junior Avionics Engineer-FR
Top Aces
Dorval, QC
- Full-time
…the next generation of combat leaders by living our values of Service, Integrity, Excellence, and Together every…
Added 1 hour ago
TO
Building Control Centre Operator 2
The Ottawa Hospital
Ottawa, ON
- Full-time
Ontario 3rd Class Stationary Engineer Certificate;
Added 2 hours ago
Senior Engineer - AI
Altimetrik
Vancouver, BC
Build AI-powered data analytics and self-service platforms.
Added 2 hours ago
A
Ingénieur Assurance Qualité // Supplier Quality Engineer
Actalent
MB · Saint-Laurent, MB
- $40 to $60 CAD / hour
- Contract
We are seeking a Quality Assurance Engineer who will be responsible for evaluating and managing supplier quality systems. The role involves maintaining and improving processes for the…
Added 3 hours ago
RS
Pipeline Integrity Technician
Rockwood Service Corporation
Edmonton, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 5 hours ago
ST
Director of Capital, Housing & Infrastructure (Engineering/Planning) - $100K-$150K in Curve Lake, ON!
Scout Talent
MB · Manitoba, Canada
- $100,000 to $150,000 CAD / year
- Full-time
The Division is entering an exciting phase of modernization, building toward proactive, well-planned, and data-informed service delivery. You will have the opportunity to shape clear asset…
Added 5 hours ago
Aircraft Maintenance Engineer - Heavy Line
The Talent Team at Perimeter Aviation
Winnipeg, MB
…American charter services, Medical evacuation services and a full-service maintenance facility including design engineering, NDT, and Garrett turbine engine…
Added 6 hours ago
C
Field Services Engineer
Cognizant
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Respond to incidents and service requests within agreed SLA timelines.
Added 8 hours ago
ST
Director of Capital, Housing & Infrastructure (Engineering/Planning) - $100K-$150K in Curve Lake, ON!
Scout Talent
AB · Alberta, Canada
- $100,000 to $150,000 CAD / year
- Full-time
The Division is entering an exciting phase of modernization, building toward proactive, well-planned, and data-informed service delivery. You will have the opportunity to shape clear asset…
Added 8 hours ago
FA
Quality Engineer
FTAI Aviation
Montreal, QC
- Full-time
The Quality Engineer supports the Quality Assurance department within the engine maintenance, repair, and overhaul (MRO) operation. This role provides quality engineering support across new…
Added 9 hours ago
C
Facilities Building Operator - FIFO 14/14
Convergint
Mississauga, ON · CA AB Suncor
- Full-time
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering…
Added 10 hours ago
A
Senior Software Engineer
AltaML
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
We overpay for the right people. We'd rather pay a premium for an engineer who embodies this and multiplies the team than save money on someone who doesn't.
Added 10 hours ago
C
Senior Software Engineer
Cvent
Fredericton, NB
- Full-time
We are seeking a Senior Software Engineer to join our Splash team!
Added 10 hours ago
SA
Senior Water Resources Engineer and Project Manager
Scheffer Andrew Ltd.
Edmonton, AB
- Full-time
We are currently seeking an experienced Senior Water Resources Engineer and Project Manager to join our Edmonton team. This role is ideal for a senior professional who can lead water…
Added 10 hours ago
Aircraft Maintenance Engineer - Edmonton
WestJet Group
AB · Edmonton International Airport, AB
…cultures and continuously aim for the highest standards of service and…
Added 10 hours ago
Aircraft Maintenance Engineer - Regina
WestJet Group
Regina, SK
…cultures and continuously aim for the highest standards of service and…
Added 10 hours ago
Aircraft Maintenance Engineer - Montreal
WestJet Group
Dorval, QC
…cultures and continuously aim for the highest standards of service and…
Added 10 hours ago
FT
Aircraft Maintenance Engineer - YYZ
FL Technics
Mississauga, ON
- $37 to $57 CAD / hour
- Full-time
Carry out line maintenance (daily, weekly, service checks) on various aircraft types.
Added 11 hours ago
SC
Enterprise Adobe Experience Manager (AEM) Specialists – Expression of Interest (Open Roles: AEM Core Developer |Front-end Developer |Leads|Architects)
Spareminds Consulting Services Inc
Toronto, ON
- Full-time
Modernization Strategies: Direct the technical migration paths from legacy systems (AEM 6.5) to AEM as a Cloud Service (AEMaaCS).
Added 11 hours ago
F
QA Engineer
Fours
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
We're hiring a QA Engineer based in to join our growing Vancouver team. You'll own quality across our platform - a system that integrates deeply with AWS, GCP, and Azure Marketplace APIs as…
Added 11 hours ago
F
Senior Solutions Engineer
Fours
Vancouver, BC
- $120,000 to $150,000 CAD / year
- Full-time
We’re hiring a Senior Solutions Engineer to work directly at the intersection of product engineering and customer integrations.

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Production Support Engineer

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Experience: Experience Required: 8–10 Years
Posting language: English
Posted: Nov 5, 2026

Original job description

Production Support Engineer

Experience Required: 8–10 Years

Role Description

Responsible for supporting business-critical applications and systems through incident resolution, root-cause analysis, troubleshooting, change implementation, system monitoring, and application enhancements.

The role combines production support with development activities while ensuring system availability, reliability, compliance, and a strong customer experience.

Key Responsibilities

Provide application and production support, responding to customer requests, questions, incidents, and problem tickets.
Troubleshoot technical issues, perform root-cause analysis, and implement effective resolutions.
Review and execute installation, release, and change plans according to established change-management procedures.
Develop, test, debug, and maintain programs, scripts, utilities, and automation solutions.
Participate in code reviews, testing, deployment, and ISDLC/SDLC processes.
Monitor system alerts, performance, availability, and reliability, proactively addressing operational issues.
Install and maintain third-party software and hardware changes.
Develop and improve monitoring, alerting, automation, and operational processes.
Maintain technical documentation, support knowledge sharing, and contribute to team training.
Work collaboratively with project leads, technical teams, business partners, and key stakeholders.
Identify opportunities for continuous improvement, operational efficiency, and better customer experience.
Demonstrate strong ownership, integrity, collaboration, adaptability, and customer focus.

Core Skills

Application / Production Support
Incident & Problem Management
Root Cause Analysis
Troubleshooting
System Monitoring & Alerting
Scripting / Automation
Programming & Debugging
SDLC / ISDLC
Code Review & Testing
Change / Release Management
System Performance & Reliability
Third-Party Software Support
Technical Documentation
Stakeholder Communication
Continuous Improvement

Essential Skills

Infrastructure Skills:

Systems monitoring, performance, availability, and reliability management.
Use of system commands and utilities.
Installation and maintenance of third-party software and hardware.
Production alert monitoring and response.
Troubleshooting and root-cause analysis.
Change procedures and implementation planning.
On-call support.

Application Skills:

Following SDLC processes.
Participating in code reviews.
Collaborating with development teams.
Preparing test scripts and supporting application-related troubleshooting.

Desirable Skills

Infrastructure Optimization and Tuning
Project Management

Apply About employer

More about this job

Responsibilities

Support business-critical applications by resolving incidents, troubleshooting issues, performing root-cause analysis, monitoring systems, and implementing changes. Develop and maintain programs and automation, contribute to testing and releases, document support processes, and collaborate with technical teams and business stakeholders to improve reliability and customer experience.

Requirements

Requires 8–10 years of experience in production and application support, including incident response, troubleshooting, root-cause analysis, system monitoring, and change implementation. Candidates should be able to use system commands and utilities, support SDLC activities and code reviews, prepare test scripts, collaborate with development teams, and provide on-call support.

Skills

Application Support
Production Support
Incident Management
Problem Management
Root-Cause Analysis
Troubleshooting
System Monitoring
Scripting and Automation
Programming and Debugging
SDLC
Code Review and Testing
Change and Release Management
System Performance and Reliability
Third-Party Software Support
Technical Documentation
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Incident Management
Problem Management
Root-Cause Analysis
Troubleshooting
System Monitoring
Alerting
Scripting
Automation
Programming
Debugging
SDLC
ISDLC
Code Review
Testing
Change Management
Release Management
System Performance
System Availability
System Reliability
Third-Party Software
Hardware Maintenance
On-Call Support
Test Scripts
Operational Efficiency
Continuous Improvement
Project Management
Infrastructure Optimization
Customer Experience

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