Senior Appian Developer
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Experience Required: 6–8 years
- Posting language
- English
- Posted
Original job description
Location: Toronto (preferred) or London Work Mode: Hybrid – 2–3 days at client office Experience Required: 6–8 years Skills: Digital – Appian BPM (Business Process Management), Appian Workflow, IDP, and RPA
Role Description-
Ensures stability and reliability of production systems by reviewing fixes, performing root cause analysis, and validating resolutions while providing feedback during incident reviews.
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Leads troubleshooting and resolution of complex production issues (L2/L3), ensuring timely restoration within SLAs.
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Proactively monitors applications, identifies anomalies, and implements preventive measures to reduce incidents.
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Drives problem management by addressing recurring issues through root cause fixes and automation.
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Enhances system performance and resilience through targeted improvements and tuning.
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Supports change and release activities to ensure smooth, low-risk deployments.
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Collaborates with cross-functional teams to resolve issues effectively and maintain service continuity.
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Maintains runbooks and documentation to improve support efficiency.
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Drives automation to reduce manual effort and improve response times.
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Mentors team members on support best practices and ensures compliance with security and governance standards while providing feedback to leadership on system health and risks.
More about this job
Responsibilities
Leads L2/L3 troubleshooting, incident resolution, root cause analysis, and problem management to restore production services within SLAs and prevent recurring issues. Improves application reliability and performance through monitoring, automation, release support, documentation, cross-functional collaboration, and team mentoring.
Requirements
Requires 6–8 years of experience and skills in Appian BPM, Appian Workflow, IDP, and RPA. The role is hybrid, with Toronto preferred or London as an alternative location.
Skills
- Appian BPM
- Appian Workflow
- Robotic Process Automation
- Root Cause Analysis
- Production Support
- Incident Management
- Problem Management
- Application Monitoring
- Performance Tuning
- Change Management
- Release Management
- Automation
- Runbook Documentation
- Security and Governance
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Customer Service & Support
- Consulting
- Management & Leadership
Keywords
- Appian
- Business Process Management
- Appian Workflow
- Robotic Process Automation
- Production Systems
- L2 Support
- L3 Support
- Incident Management
- Root Cause Analysis
- Problem Management
- Service-Level Agreements
- Application Monitoring
- Anomaly Detection
- Preventive Measures
- System Performance
- Resilience
- Performance Tuning
- Change Management
- Release Management
- Automation
- Runbooks
- Security
- Governance
- Cross-Functional Collaboration