Jobs in Canada

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Added 1 min ago
C
Customer Experience Consultant
Cisco
Montreal, QC
- Full-time
We solve technical challenges and lead delivery projects from start to finish. We create design plans, write scripts for automation, and build simulations to test system compatibility.…
Added 1 min ago
C
Customer Experience Consultant
Cisco
Ottawa, ON
- Full-time
We solve technical challenges and lead delivery projects from start to finish. We create design plans, write scripts for automation, and build simulations to test system compatibility.…
Added 1 min ago
R
Senior Manager, Business Intelligence & Reporting
RBC
Toronto, ON
- Full-time
Join the GAM Business Intelligence & Reporting team as the technical lead for Tableau. This is a hands-on individual contributor role. You will set technical direction, establish…
Added 1 min ago
SB
Project Superintendent (Civil & Earthworks)
St Barbara Limited
Halifax, NS
- Full-time
Lead and coordinate multidisciplinary engineering teams, consultants, and contractors in the execution of studies, investigations, and project development activities from concept through…
Added 1 min ago
AC
Senior Manager, Assurance and Accounting
ACCA Careers
Montreal, QC
- Full-time
Lead client facing engagement teams to complete complex audit, review and compliance tax engagements, as well as budgeting, internal controls and financial/accounting transactions
Added 1 min ago
SO
Assistant Teacher (Level 3) - Riverdale - PT
Spirit of Math Schools Inc.
Toronto, ON
- Full-time
Support lesson delivery alongside the Primary Teacher.
Added 1 min ago
KA
Chief Marketing Officer
Karma and Luck
Canada
- Part-time
…activating, and retaining creators across our product categories. Lead gifting, paid partnerships, affiliates, ambassadors, UGC, and creator partnership…
Added 1 min ago
T
Senior Software Development Engineer in Test
Thinkific
Canada
- Full-time
Lead the evolution of Thinkific’s test automation strategy by designing scalable and maintainable automation frameworks for web, API, integration, and component level testing
Added 1 min ago
UO
HR Coordinator
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- Full-time
This role also plays a lead role in coordinating staff recruitment activities across the Faculty, including departments and schools, working closely with HR Managers and hiring managers to…
Added 1 min ago
UO
HR Coordinator
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
This role also plays a lead role in coordinating staff recruitment activities across the Faculty, including departments and schools, working closely with HR Managers and hiring managers to…
Added 1 min ago
UO
HR Coordinator
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- Full-time
This role also plays a lead role in coordinating staff recruitment activities across the Faculty, including departments and schools, working closely with HR Managers and hiring managers to…
Added 1 min ago
T
Firmware Technical Leader
Thales
Ottawa, ON
- Full-time
Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more
Added 1 min ago
T
VP, Quantitative Research - TD Asset Management
TD
Toronto, ON · Montreal, QC
- Full-time
Lead the research, development, and improvement of systematic stock-return forecasting models used in the management of equity portfolios.
Added 1 min ago
I
Global Head of Cloud Platform Engineering
Innocap
Toronto, ON · Montreal, QC
- Full-time
…technology recovery and cloud economics. You will build and lead a high-leverage global engineering function that operates a secure, resilient and economical cloud estate and provides…
Added 1 min ago
D
Functional Analyst
Desjardins
Montreal, QC
- Full-time
…with many stakeholders working in a wide range of fields. You lead and serve as a systems specialist for your unit, clients and…
Added 1 min ago
K
Senior Manager, Data Platform(s) Architect, Data & AI
KPMG
Montreal, QC
- Full-time
…two) on Azure, AWS and GCP (with a focus on the first) and lead the deployment and delivery of the…
Added 2 mins ago
FE
Founder
Fractional Experts INC.
Toronto, ON
- Full-time
Role Description The Founder will lead the strategic vision, growth, and overall operations of Fractional Experts INC. in a full-time, on-site role based in Toronto, ON. This includes…
Added 2 mins ago
BC
Senior Engineering Leader
BrainRidge Consulting
Toronto, ON
- Full-time
We are seeking a hands-on and delivery-focused Senior Engineering Leader to lead engineering teams building and modernizing backend banking systems for one of our major financial services…
Added 2 mins ago
S
Software Architect - AI Accelerated Engineering Lead
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences,…
Added 2 mins ago
AG
Technicien.ne professionnel.le en mécanique du bâtiment | Mechanical Building Technician – HVAC / Plumbing
Adag Group
Montreal, QC
- Full-time
…the Mechanical Designer, Mechanical Modelers, Mechanical Team Lead, and Project Manager to support project delivery from preliminary design to construction…
Added 2 mins ago
DC
Manager, Student Services
Douglas College
New Westminster, BC
- Full-time
…student services and/or student wellness) and will manage (lead, organize, and administer) programs and support services that complement students’ academic and career objectives at Douglas…
Added 2 mins ago
AH
Senior IAM Architect
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Added 2 mins ago
S
AI & Data Strategist
Slalom
Calgary, AB
- Full-time
Our strategic vision is to be the first in our industry to lead with bringing more and delivering outcomes as we work to become the world’s most customer-obsessed and employee-empowered…
Added 2 mins ago
SM
Project Manager/Engineer
Solaris MCI
Surrey, BC
- $110,000 to $135,000 CAD / year
- Full-time
Lead end-to-end project delivery from concept through execution and close-out, with full accountability for scope, schedule, budget, risk, and contractual alignment
Added 2 mins ago
SM
Electrical Project Engineer
Solaris MCI
Surrey, BC
- $110,000 to $125,000 CAD / year
- Full-time
Lead coordination of electrical engineering scope, including planning, scheduling, and delivery of design packages to meet project objectives for quality, cost, and timeline

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Solution Architect – ServiceNow, ITSM, ITOM, CMDB & SecOps

Vancouver, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Oct 11, 2026

Original job description

Solution Architect – ServiceNow, ITSM, ITOM, CMDB & SecOps

Experience Required: 10-15 Years

Roles and Responsibilities:

The person will be responsible for the end-to-end ServiceNow solution architecture, with expert-level ownership across ITSM, ITOM, CMDB, SecOps and related platform capabilities. The role requires the ability to define architecture, governance, integration strategy, data model, platform roadmap, upgrade approach and delivery standards while working with customer stakeholders, delivery teams, technical leads, vendors and platform administrators.

Key Accountabilities:

• Own ServiceNow solution architecture across ITSM, ITOM, CMDB, SecOps and related ServiceNow platform capabilities for the Technology tower.
• Assess business requirements, application management scope, enhancement demand, operational pain points and customer objectives, then translate them into scalable ServiceNow solution designs.
• Define and govern ServiceNow architecture principles, CSDM/CMDB strategy, data model, integration patterns, security model, platform governance and upgrade roadmap.
• Lead design for ITSM processes such as incident, problem, change, request, knowledge, service catalog, SLA, major incident and reporting capabilities.
• Lead ITOM architecture involving Discovery, Service Mapping, event/alert integrations, service health, operational visibility and CMDB population/maintenance patterns.
• Define CMDB governance, CI class model, relationship standards, reconciliation rules, data quality controls, ownership model and integration strategy with upstream/downstream sources.
• Provide SecOps solution guidance for security incident response, vulnerability response, threat/vulnerability prioritization workflows, integrations and risk-based remediation processes.
• Design integrations between ServiceNow and enterprise applications using REST/SOAP APIs, MID Server, IntegrationHub, event sources, monitoring tools, identity platforms, DevOps tools and reporting platforms.
• Guide technical leads and developers on configuration, customization, scripting, workflows, Flow Designer, integration patterns, ATF and platform engineering best practices.
• Provide architectural reviews for enhancements, defect fixes, releases and platform changes to ensure maintainability, performance, security, compliance and upgrade safety.
• Work with customer stakeholders to define platform roadmap, governance forums, demand prioritization, release cadence, technical debt remediation and continual improvement opportunities.
• Support proposal, estimation, transition, knowledge transfer, risk analysis, dependency management and delivery quality assurance for ServiceNow workstreams.

Experience required:

• Good executive communication skills with ability to engage customer stakeholders, tower leads, architects, service owners and delivery leadership.
• Minimum 10-15 years of IT experience with strong expert-level ServiceNow architecture, implementation, enhancement and application management experience.
• Strong architecture experience across ServiceNow ITSM, ITOM, CMDB and SecOps modules, with ability to design integrated enterprise workflows.
• Hands-on experience with ServiceNow platform configuration, scripting, Flow Designer, IntegrationHub, MID Server, REST/SOAP integrations and Service Portal/Workspace concepts.
• Experience defining CSDM-aligned CMDB design, Discovery, Service Mapping, CI lifecycle, reconciliation, data certification and CMDB governance processes.
• Experience with ITSM process design including incident, problem, change, request, catalog, knowledge, SLA, reporting and service operations workflows.
• Experience with SecOps capabilities such as security incident response, vulnerability response, security tool integrations and risk/impact-based prioritization is preferred.
• Experience with ITOM capabilities such as Discovery, Service Mapping, Event Management/AIOps, service health and operational visibility is preferred.
• Experience in architecture governance, design reviews, technical standards, release planning, upgrade assessment, instance health and performance optimization.
• Experience with ServiceNow Agile Development, ATF, DevOps integrations, source control, platform testing and release management is preferred.
• Experience in a utility, regulated enterprise, SaaS governance or managed services environment is preferred.

Technical Skills:

• ServiceNow ITSM, ITOM, CMDB, SecOps and platform architecture.
• CSDM, CMDB governance, Discovery, Service Mapping, Event Management / AIOps and service graph concepts.
• Incident, problem, change, request, catalog, knowledge, SLA, major incident, reporting and service operations process design.
• Security Incident Response, Vulnerability Response, threat/vulnerability workflows, risk context and security tool integration awareness.
• ServiceNow scripting: Business Rules, Script Includes, Client Scripts, UI Policies, Scheduled Jobs, Flow Designer and Workflow concepts.
• IntegrationHub, MID Server, REST/SOAP APIs, web services, event integrations and enterprise integration patterns.
• Workspace/Service Portal concepts, UI Builder awareness, ACLs, roles, groups, data policies and platform security.
• Automated Test Framework, ServiceNow upgrade planning, instance health, performance tuning, release management and technical debt management.
• Agile delivery, DevOps toolchain integration, Jira/Azure DevOps/Git awareness and managed services operations.
• ITIL, ITSM governance, service management metrics, operational reporting, compliance and audit support.

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More about this job

Responsibilities

Own end-to-end ServiceNow architecture across ITSM, ITOM, CMDB, and SecOps, including solution design, integrations, data governance, security, platform roadmaps, and upgrade planning. Guide technical teams and stakeholders through design reviews, delivery standards, release planning, continual improvement, and quality assurance.

Requirements

Requires 10–15 years of IT experience and expert-level ServiceNow architecture, implementation, enhancement, and application management experience across ITSM, ITOM, CMDB, and SecOps. Candidates should have hands-on platform configuration and integration experience, CSDM-aligned CMDB and ITSM process expertise, and strong stakeholder communication and architecture governance skills.

Skills

ServiceNow Architecture
ITSM
ITOM
CMDB
SecOps
CSDM
Discovery
Service Mapping
Event Management
Flow Designer
IntegrationHub
MID Server
REST/SOAP Integrations
ServiceNow Scripting
Architecture Governance
Automated Test Framework

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
SecOps
CSDM
Discovery
Service Mapping
Event Management
AIOps
IntegrationHub
MID Server
REST APIs
SOAP APIs
Flow Designer
Business Rules
Script Includes
Client Scripts
Automated Test Framework
Service Portal
Workspace
UI Builder
ITIL
DevOps
Agile Development
Jira
Azure DevOps
Git
Release Management
Platform Governance

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Work requirements

Jobs in Canada