Jobs in Canada

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Added 4 mins ago
A
Senior Business Analyst – Budgeting and Forecasting System Replacement
Affinity
New Westminster, BC
- Contract
Lead end-to-end business analysis activities throughout procurement, design, implementation and deployment.
Added 4 mins ago
KE
Director
Kickstart Entertainment
Kelowna, BC
- $124,800 to $135,200 CAD / year
- Full-time
…animated production from script development through final animatic delivery and into animation production. Working closely with the Line Producer, Production team, Creative Leadership,…
Added 4 mins ago
TS
Business Development Manager
The Seaboard Transport Group
Dartmouth, NS
- Full-time
You’ll lead the full sales cycle, grow customer accounts, and partner with operations to deliver dependable service. Bring your ambition, connect with customers, and help drive Seaboard’s…
Added 4 mins ago
GD
IT Infrastructure Area Manager
General Dynamics Land Systems–Canada
London, ON
- Full-time
We are seeking an IT Infrastructure Area Manager to lead a high-performing team responsible for the day-to-day delivery, reliability, and continuous improvement of our IT infrastructure. In…
Added 4 mins ago
CI
Class 1 Delivery Driver
Core-Mark International
AB · Edmonton, AB
- Full-time
Salary: Starting hourly rate of $30.50 factored into Delivery Driver pay structure which is based on stops made, cubes delivered and kilometers driven
Added 4 mins ago
A
Project Management Manager – (SC&E)
Accenture
Montreal, QC
- Full-time
As a Project Management Manager (ML 7), you’ll be the accountable project lead for IT/OT infrastructure programs in mining, energy, utilities and heavy industry environments. You’ll work…
Added 4 mins ago
A
Supply Chain & Engineering – Manager, Warehousing Functional Lead (WMS & Distribution Center Operations)
Accenture
Toronto, ON
- Full-time
Minimum of 7 years of experience in distribution center operations, WMS implementation, or supply chain technology delivery, including at least 4 years in a hands-on WMS functional lead or…
Added 4 mins ago
A
Associate Creative Director, Copy - Pharma
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
Life Sciences - a new breed of agency that believes that better experiences lead to better health. Our team focuses on creating experiences that empower people to take greater ownership of…
Added 4 mins ago
BL
Specialist, Events (14-Month Contract)
Borden Ladner Gervais LLP (BLG)
Vancouver, BC
- Full-time
…and ensuring their successful execution from concept through…
Added 4 mins ago
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Vice President, Finance and Risk, Insurance Services
AMA - Alberta Motor Association
Edmonton, AB
- Full-time
Lead the Finance management team, ensuring their functional areas effectively support Insurance Services' strategic and operational initiatives.
Added 4 mins ago
KE
Director
Kickstart Entertainment
Remote, Canada
- $124,800 to $135,200 CAD / year
- Full-time
- Remote
…animated production from script development through final animatic delivery and into animation production. Working closely with the Line Producer, Production team, Creative Leadership,…
Added 4 mins ago
KE
Director
Kickstart Entertainment
Remote, Canada
- $124,800 to $135,200 CAD / year
- Full-time
- Remote
…animated production from script development through final animatic delivery and into animation production. Working closely with the Line Producer, Production team, Creative Leadership,…
Added 4 mins ago
FC
Manager, Architecture
Fidelity Canada
Toronto, ON
- Full-time
…improve the quality, efficiency and consistency of technology delivery. As emerging technologies continue to reshape enterprise systems, the Manager will also help evolve architectural…
Added 4 mins ago
FC
Director, Architecture
Fidelity Canada
Toronto, ON
- Full-time
Added 33 mins ago
AI
Technical Lead – IBM TRIRIGA, Maximo Real Estate & Facilities
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
Ability to lead a technical team, groom developers, review deliverables and ensure timely delivery as per committed deadlines.
Added 33 mins ago
CO
2026-80 Community Program Attendant
City of Dawson Creek
Dawson Creek, BC
- Part-time
The City of Dawson Creek is seeking a part-time Community Program Attendant to support the delivery of community recreation programs on a term basis. Reporting to the Community Culture &…
Added 33 mins ago
CO
2026-84 IT Manager
City of Dawson Creek
Dawson Creek, BC
- Full-time
…strategy, cybersecurity, infrastructure, business systems, service delivery, capital planning, technology governance, vendor management, and staff supervision. The IT Manager works…
Added 33 mins ago
LB
Screening for Substitute Integration Aide
Lester B. Pearson School Board (LBPSB)
Dorval, QC
- Temporary
Looking for On-Call candidates or Substitutes that can lead to long-term replacements
Added 33 mins ago
PD
Senior Quality Assurance Analyst
Pollard Digital Solutions
Winnipeg, MB
- Full-time
We’re looking for an experienced Senior Quality Assurance Analyst with a deep understanding of the software delivery lifecycle to join our Quality Assurance team within our Winnipeg Office.
Added 33 mins ago
M
Senior H&B Consultant I
Marsh
Ottawa, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 33 mins ago
K
Contract Logistics Inventory Manager
Kuehne+Nagel
Mississauga, ON
- $90,000 to $115,000 CAD / year
- Full-time
…equipment and space for the safe, high-quality and productive delivery of third-party logistics services to the…
Added 33 mins ago
C
Sustainability Supervisor
CookUnity
Toronto, ON
- Full-time
Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.
Added 33 mins ago
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Bilingual Regional Director, Cleaning Services (ENG/FR)
BGIS
Montreal, QC
- Full-time
Monitor the day-to-day delivery of the programs and services of the organization to maintain or improve quality and ensure that the programs and services offered by the organization…
Added 33 mins ago
BM
Senior Manager, Guest Services, Rental and Retail - Year-Round - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
As the Senior Manager, Guest Services, Rentals & Retail, you will lead a team of managers responsible for delivering exceptional experiences across our Guest Services, Rental and Retail…
Added 33 mins ago
CÉ
Directeur·trice, Ventes et Opérations des magasins-Director, Sales and Store Operations
Corbeil Électroménagers
Laval, QC
- Full-time
Ensure efficient, consistent operations: service standards, processes, inventory, delivery and after-sales

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Solution Architect – ServiceNow, ITSM, ITOM, CMDB & SecOps

Vancouver, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Oct 19, 2026

Original job description

Solution Architect – ServiceNow, ITSM, ITOM, CMDB & SecOps

Experience Required: 10-15 Years

Roles and Responsibilities:

The person will be responsible for the end-to-end ServiceNow solution architecture, with expert-level ownership across ITSM, ITOM, CMDB, SecOps and related platform capabilities. The role requires the ability to define architecture, governance, integration strategy, data model, platform roadmap, upgrade approach and delivery standards while working with customer stakeholders, delivery teams, technical leads, vendors and platform administrators.

Key Accountabilities:

• Own ServiceNow solution architecture across ITSM, ITOM, CMDB, SecOps and related ServiceNow platform capabilities for the Technology tower.
• Assess business requirements, application management scope, enhancement demand, operational pain points and customer objectives, then translate them into scalable ServiceNow solution designs.
• Define and govern ServiceNow architecture principles, CSDM/CMDB strategy, data model, integration patterns, security model, platform governance and upgrade roadmap.
• Lead design for ITSM processes such as incident, problem, change, request, knowledge, service catalog, SLA, major incident and reporting capabilities.
• Lead ITOM architecture involving Discovery, Service Mapping, event/alert integrations, service health, operational visibility and CMDB population/maintenance patterns.
• Define CMDB governance, CI class model, relationship standards, reconciliation rules, data quality controls, ownership model and integration strategy with upstream/downstream sources.
• Provide SecOps solution guidance for security incident response, vulnerability response, threat/vulnerability prioritization workflows, integrations and risk-based remediation processes.
• Design integrations between ServiceNow and enterprise applications using REST/SOAP APIs, MID Server, IntegrationHub, event sources, monitoring tools, identity platforms, DevOps tools and reporting platforms.
• Guide technical leads and developers on configuration, customization, scripting, workflows, Flow Designer, integration patterns, ATF and platform engineering best practices.
• Provide architectural reviews for enhancements, defect fixes, releases and platform changes to ensure maintainability, performance, security, compliance and upgrade safety.
• Work with customer stakeholders to define platform roadmap, governance forums, demand prioritization, release cadence, technical debt remediation and continual improvement opportunities.
• Support proposal, estimation, transition, knowledge transfer, risk analysis, dependency management and delivery quality assurance for ServiceNow workstreams.

Experience required:

• Good executive communication skills with ability to engage customer stakeholders, tower leads, architects, service owners and delivery leadership.
• Minimum 10-15 years of IT experience with strong expert-level ServiceNow architecture, implementation, enhancement and application management experience.
• Strong architecture experience across ServiceNow ITSM, ITOM, CMDB and SecOps modules, with ability to design integrated enterprise workflows.
• Hands-on experience with ServiceNow platform configuration, scripting, Flow Designer, IntegrationHub, MID Server, REST/SOAP integrations and Service Portal/Workspace concepts.
• Experience defining CSDM-aligned CMDB design, Discovery, Service Mapping, CI lifecycle, reconciliation, data certification and CMDB governance processes.
• Experience with ITSM process design including incident, problem, change, request, catalog, knowledge, SLA, reporting and service operations workflows.
• Experience with SecOps capabilities such as security incident response, vulnerability response, security tool integrations and risk/impact-based prioritization is preferred.
• Experience with ITOM capabilities such as Discovery, Service Mapping, Event Management/AIOps, service health and operational visibility is preferred.
• Experience in architecture governance, design reviews, technical standards, release planning, upgrade assessment, instance health and performance optimization.
• Experience with ServiceNow Agile Development, ATF, DevOps integrations, source control, platform testing and release management is preferred.
• Experience in a utility, regulated enterprise, SaaS governance or managed services environment is preferred.

Technical Skills:

• ServiceNow ITSM, ITOM, CMDB, SecOps and platform architecture.
• CSDM, CMDB governance, Discovery, Service Mapping, Event Management / AIOps and service graph concepts.
• Incident, problem, change, request, catalog, knowledge, SLA, major incident, reporting and service operations process design.
• Security Incident Response, Vulnerability Response, threat/vulnerability workflows, risk context and security tool integration awareness.
• ServiceNow scripting: Business Rules, Script Includes, Client Scripts, UI Policies, Scheduled Jobs, Flow Designer and Workflow concepts.
• IntegrationHub, MID Server, REST/SOAP APIs, web services, event integrations and enterprise integration patterns.
• Workspace/Service Portal concepts, UI Builder awareness, ACLs, roles, groups, data policies and platform security.
• Automated Test Framework, ServiceNow upgrade planning, instance health, performance tuning, release management and technical debt management.
• Agile delivery, DevOps toolchain integration, Jira/Azure DevOps/Git awareness and managed services operations.
• ITIL, ITSM governance, service management metrics, operational reporting, compliance and audit support.

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More about this job

Responsibilities

Own end-to-end ServiceNow architecture across ITSM, ITOM, CMDB, and SecOps, including solution design, integrations, governance, security, data models, and platform roadmaps. Guide delivery teams and stakeholders through design reviews, upgrades, releases, operational improvements, and delivery quality assurance.

Requirements

Requires 10–15 years of IT experience and expert-level ServiceNow architecture and implementation experience across ITSM, ITOM, CMDB, and SecOps. Candidates should have hands-on platform configuration, scripting, integrations, CSDM-aligned CMDB design, and strong stakeholder communication skills; experience with regulated or managed services environments is preferred.

Skills

ServiceNow Architecture
ITSM
ITOM
CMDB Governance
SecOps
CSDM
Discovery
Service Mapping
Event Management
Flow Designer
IntegrationHub
MID Server
REST/SOAP APIs
ServiceNow Scripting
Architecture Governance
ITIL

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
SecOps
CSDM
Discovery
Service Mapping
Event Management
AIOps
IntegrationHub
MID Server
REST APIs
SOAP APIs
Flow Designer
Business Rules
Script Includes
Client Scripts
Automated Test Framework
Service Portal
Workspace
ITIL
DevOps
Jira
Azure DevOps
Git
Release Management
Platform Governance
Vulnerability Response
Security Incident Response

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Work requirements

Jobs in Canada