Jobs in Canada

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Added 55 mins ago
DL
Landscape Designer (Plant Specialist)
Donohoe Living Landscapes
Vancouver, BC
- Full-time
Donohoe Living Landscapes is seeking a Landscape Designer with specialized horticultural expertise to help shape thoughtful, resilient planting designs while contributing to the broader…
Added 1 hour ago
QF
Principal Product Designer
Questrade Financial Group
Toronto, ON · East York, ON
- Full-time
We’re looking for our next Principal Product Designer, Design System
Added 1 hour ago
SC
Senior Mechanical Designer – Automation
Stoakley-Stewart Consultants Ltd.
Barrie, ON
- Full-time
This organization, seeking a Senior Mechanical Designer – Automation, is a highly specialized designer and builder of advanced automation systems used in complex manufacturing environments.…
Added 2 hours ago
D
Product Desinger - Electrical
Dometic
Richmond, BC
- $104,000 to $120,000 CAD / year
- Full-time
As a Product Designer - Electrical in the Vancouver team, you will be responsible for new product development as well as maintenance and continuous improvement of existing products within…
Added 2 hours ago
AE
Airport Designer
Associated Engineering
Calgary, AB
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Airport Designer to join our team in our Calgary, Edmonton and Vancouver office.…
Added 3 hours ago
AI
Solution Architect – ServiceNow, ITSM, ITOM, CMDB & SecOps
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
Guide technical leads and developers on configuration, customization, scripting, workflows, Flow Designer, integration patterns, ATF and platform engineering best practices.
Added 3 hours ago
A
Civil Designer
Actalent
Montreal, QC
- Contract
The Civil Designer supports the civil engineering team in delivering high-quality design solutions for large and small multi-disciplinary projects. This role focuses on producing accurate…
Added 3 hours ago
A
Civil Designer
Actalent
Calgary, AB
- Contract
The Civil Designer supports the civil engineering team in delivering high-quality design solutions for large and small multi-disciplinary projects. This role focuses on producing accurate…
Added 3 hours ago
A
Civil Designer
Actalent
Mississauga, ON
- Contract
The Civil Designer supports the civil engineering team in delivering high-quality design solutions for large and small multi-disciplinary projects. This role focuses on producing accurate…
Added 3 hours ago
A
Civil Designer
Actalent
Vancouver, BC
- Contract
The Civil Designer supports the civil engineering team in delivering high-quality design solutions for large and small multi-disciplinary projects. This role focuses on producing accurate…
Added 3 hours ago
A
Electronics Engineer
Actalent
Calgary, AB
- $52 to $60 CAD / hour
- Full-time
Develop work scopes and estimates for electrical engineering activities and commit to realistic project dates and deliverables.
Added 4 hours ago
Electrification Compatibility Designer
Alstom
Toronto, ON
Take on a new challenge and apply your electrical engineering expertise in a cutting-edge field. You’ll work alongside collaborative and innovative teammates.
Added 5 hours ago
KO
MIcrosoft Solutions Intern
Keewaytinook Okimakanak Board of Education
Thunder Bay, ON
- Full-time
Build solutions using AI-assisted tools, including Copilot in SharePoint, Power Platform Plan Designer, generative pages, Power Automate and Dataverse, and AI coding assistants such as…
Added 5 hours ago
FS
Embedded Software Designer - AI Knowledge and Data
Fidus Systems
Ottawa, ON
- Full-time
A degree or diploma in software engineering, computer engineering, computer science or a related field, or equivalent hands-on experience. New grads and co-op graduates welcome.
Added 5 hours ago
FS
Embedded Software Designer - AI Knowledge and Data
Fidus Systems
Kitchener, ON
- Full-time
A degree or diploma in software engineering, computer engineering, computer science or a related field, or equivalent hands-on experience. New grads and co-op graduates welcome.
Added 5 hours ago
SP
Custom Packaging Designer
SmartShield Packaging
Cambridge, ON
- Full-time
As a Custom Packaging Designer, you will be responsible for designing and developing new packaging innovations for our customers' needs. This will include meeting customers at their…
Added 5 hours ago
TT
Assistant Designer, Communications (13965)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $87,596.6 to $109,509.4 CAD / year
- Full-time
Department: Signals/Electrical/Communications (20000051) - Communication Engineering (30000461)
Added 5 hours ago
KI
FPGA Team Lead (Hybrid)
Kardium Inc.
Burnaby, BC
- $119,000 to $170,000 CAD / year
Bachelor’s degree or higher in electrical engineering, computer engineering, or a related field.
Added 5 hours ago
H
Architectural Project Lead
Hays
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Collaborative and comfortable working within a team where the design direction may come from another Architect or Designer.
Added 5 hours ago
FS
Embedded Software Designer - AI Agents and Tooling
Fidus Systems
Kitchener, ON
- Full-time
…our engineers use, and making it reliable enough that a busy designer trusts it. You will work day to day with our AI build lead, with the embedded software lead as domain owner. After the…
Added 5 hours ago
FS
Embedded Software Designer - AI Agents and Tooling
Fidus Systems
Ottawa, ON
- Full-time
…our engineers use, and making it reliable enough that a busy designer trusts it. You will work day to day with our AI build lead, with the embedded software lead as domain owner. After the…
Added 5 hours ago
S
Civil Designer - Power and Transmission
Stantec
Calgary, AB
- Full-time
Stantec’s Energy & Resources Civil Delivery Center is seeking a Civil Designer to support the development of coordinated civil design deliverables across a broad portfolio of projects. In…
Added 5 hours ago
LM
Systems Engineer Stf- Integrated Communication and Information System
Lockheed Martin
Ottawa, ON
- Full-time
The candidate will participate as a Systems Engineering member of the naval development team in a multi-disciplined team environment working on the total engineering life cycle from…
Added 5 hours ago
LM
Systems Engineer Stf- Integrated Communication and Information System
Lockheed Martin
Ottawa, ON
- Full-time
The candidate will participate as a Systems Engineering member of the naval development team in a multi-disciplined team environment working on the total engineering life cycle from…
Added 5 hours ago
LM
Systems Engineer Stf- Integrated Communication and Information System
Lockheed Martin
Montreal, QC
- Full-time
The candidate will participate as a Systems Engineering member of the naval development team in a multi-disciplined team environment working on the total engineering life cycle from…

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Solution Architect – ServiceNow, ITSM, ITOM, CMDB & SecOps

Vancouver, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Oct 19, 2026

Original job description

Solution Architect – ServiceNow, ITSM, ITOM, CMDB & SecOps

Experience Required: 10-15 Years

Roles and Responsibilities:

The person will be responsible for the end-to-end ServiceNow solution architecture, with expert-level ownership across ITSM, ITOM, CMDB, SecOps and related platform capabilities. The role requires the ability to define architecture, governance, integration strategy, data model, platform roadmap, upgrade approach and delivery standards while working with customer stakeholders, delivery teams, technical leads, vendors and platform administrators.

Key Accountabilities:

• Own ServiceNow solution architecture across ITSM, ITOM, CMDB, SecOps and related ServiceNow platform capabilities for the Technology tower.
• Assess business requirements, application management scope, enhancement demand, operational pain points and customer objectives, then translate them into scalable ServiceNow solution designs.
• Define and govern ServiceNow architecture principles, CSDM/CMDB strategy, data model, integration patterns, security model, platform governance and upgrade roadmap.
• Lead design for ITSM processes such as incident, problem, change, request, knowledge, service catalog, SLA, major incident and reporting capabilities.
• Lead ITOM architecture involving Discovery, Service Mapping, event/alert integrations, service health, operational visibility and CMDB population/maintenance patterns.
• Define CMDB governance, CI class model, relationship standards, reconciliation rules, data quality controls, ownership model and integration strategy with upstream/downstream sources.
• Provide SecOps solution guidance for security incident response, vulnerability response, threat/vulnerability prioritization workflows, integrations and risk-based remediation processes.
• Design integrations between ServiceNow and enterprise applications using REST/SOAP APIs, MID Server, IntegrationHub, event sources, monitoring tools, identity platforms, DevOps tools and reporting platforms.
• Guide technical leads and developers on configuration, customization, scripting, workflows, Flow Designer, integration patterns, ATF and platform engineering best practices.
• Provide architectural reviews for enhancements, defect fixes, releases and platform changes to ensure maintainability, performance, security, compliance and upgrade safety.
• Work with customer stakeholders to define platform roadmap, governance forums, demand prioritization, release cadence, technical debt remediation and continual improvement opportunities.
• Support proposal, estimation, transition, knowledge transfer, risk analysis, dependency management and delivery quality assurance for ServiceNow workstreams.

Experience required:

• Good executive communication skills with ability to engage customer stakeholders, tower leads, architects, service owners and delivery leadership.
• Minimum 10-15 years of IT experience with strong expert-level ServiceNow architecture, implementation, enhancement and application management experience.
• Strong architecture experience across ServiceNow ITSM, ITOM, CMDB and SecOps modules, with ability to design integrated enterprise workflows.
• Hands-on experience with ServiceNow platform configuration, scripting, Flow Designer, IntegrationHub, MID Server, REST/SOAP integrations and Service Portal/Workspace concepts.
• Experience defining CSDM-aligned CMDB design, Discovery, Service Mapping, CI lifecycle, reconciliation, data certification and CMDB governance processes.
• Experience with ITSM process design including incident, problem, change, request, catalog, knowledge, SLA, reporting and service operations workflows.
• Experience with SecOps capabilities such as security incident response, vulnerability response, security tool integrations and risk/impact-based prioritization is preferred.
• Experience with ITOM capabilities such as Discovery, Service Mapping, Event Management/AIOps, service health and operational visibility is preferred.
• Experience in architecture governance, design reviews, technical standards, release planning, upgrade assessment, instance health and performance optimization.
• Experience with ServiceNow Agile Development, ATF, DevOps integrations, source control, platform testing and release management is preferred.
• Experience in a utility, regulated enterprise, SaaS governance or managed services environment is preferred.

Technical Skills:

• ServiceNow ITSM, ITOM, CMDB, SecOps and platform architecture.
• CSDM, CMDB governance, Discovery, Service Mapping, Event Management / AIOps and service graph concepts.
• Incident, problem, change, request, catalog, knowledge, SLA, major incident, reporting and service operations process design.
• Security Incident Response, Vulnerability Response, threat/vulnerability workflows, risk context and security tool integration awareness.
• ServiceNow scripting: Business Rules, Script Includes, Client Scripts, UI Policies, Scheduled Jobs, Flow Designer and Workflow concepts.
• IntegrationHub, MID Server, REST/SOAP APIs, web services, event integrations and enterprise integration patterns.
• Workspace/Service Portal concepts, UI Builder awareness, ACLs, roles, groups, data policies and platform security.
• Automated Test Framework, ServiceNow upgrade planning, instance health, performance tuning, release management and technical debt management.
• Agile delivery, DevOps toolchain integration, Jira/Azure DevOps/Git awareness and managed services operations.
• ITIL, ITSM governance, service management metrics, operational reporting, compliance and audit support.

Apply on LinkedIn About employer

More about this job

Responsibilities

Own end-to-end ServiceNow architecture across ITSM, ITOM, CMDB, and SecOps, including solution design, integrations, governance, security, data models, and platform roadmaps. Guide delivery teams and stakeholders through design reviews, upgrades, releases, operational improvements, and delivery quality assurance.

Requirements

Requires 10–15 years of IT experience and expert-level ServiceNow architecture and implementation experience across ITSM, ITOM, CMDB, and SecOps. Candidates should have hands-on platform configuration, scripting, integrations, CSDM-aligned CMDB design, and strong stakeholder communication skills; experience with regulated or managed services environments is preferred.

Skills

ServiceNow Architecture
ITSM
ITOM
CMDB Governance
SecOps
CSDM
Discovery
Service Mapping
Event Management
Flow Designer
IntegrationHub
MID Server
REST/SOAP APIs
ServiceNow Scripting
Architecture Governance
ITIL

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
SecOps
CSDM
Discovery
Service Mapping
Event Management
AIOps
IntegrationHub
MID Server
REST APIs
SOAP APIs
Flow Designer
Business Rules
Script Includes
Client Scripts
Automated Test Framework
Service Portal
Workspace
ITIL
DevOps
Jira
Azure DevOps
Git
Release Management
Platform Governance
Vulnerability Response
Security Incident Response

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Work requirements

Jobs in Canada