Jobs in Canada

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Added 6 mins ago
ZP
Project Manager
ZE Power Engineering
Richmond, BC
- $80,000 to $95,000 CAD / year
- Full-time
Must have access to a vehicle
Added 22 mins ago
AC
Cleaner/Dishwasher
Aramark Canada
Ottawa, ON
- Full-time
We are hiring full-time Cleaner/Utility/Dishwashers to join our team at the Teraanga Commons Dining Hall on Carleton University campus. The Cleaner/Utility/Dishwasher will be responsible…
Added 51 mins ago
SC
Electrical Engineer – ALTO project / cadence
SYSTRA Canada
Montreal, QC
- Full-time
Added 1 hour ago
AG
Transmission Engineer
ATCO Group
Edmonton, AB
- Full-time
…will create a larger, more diversified Canadian-headquartered utility and energy infrastructure company with the scale, capabilities and financial strength needed to meet growing demand…
Added 3 hours ago
PP
Cantonese Speaking Property Administrator - Co-op Housing Community
Precise Properties Inc
Mississauga, ON
- $39,000 to $45,000 CAD / year
- Full-time
Candidate must have strong people, administrative, and organizational skills
Added 3 hours ago
AI
Technical Lead - Atlassian Guard, Atlassian Cloud & Identity Security
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
Experience in utility, regulated enterprise, SaaS governance, compliance or enterprise security operating models is preferred.
Added 4 hours ago
GC
Senior Technical Artist (UE5)
Game Companies
Burnaby, BC
- Full-time
Editor Tooling & Artist Efficiency: Develop custom Unreal Engine editor tools, utility widgets, actor workflows, and workflow automations that maximize iteration speed and team efficiency…
Added 4 hours ago
RV
Utility Services Strategist
Rocky View County
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Role Description The Utility Services Strategist is a full-time role responsible for planning, coordinating, and optimizing municipal utility services, including water, wastewater,…
Added 4 hours ago
K
Process Design Engineer/Analyst
Kinectrics
Toronto, ON
- Full-time
…providing life cycle management services in the energy and utility sector. We develop innovative solutions for the global electricity and medical industries, helping empower a sustainable…
Added 4 hours ago
AI
System Control Operator (IBEW) 2026-172
Alectra Inc.
Guelph, ON
- Full-time
As the largest municipally owned electric utility in Canada, we’re helping shape the future of energy by modernizing our electricity grid, advancing innovative energy solutions, supporting…
Added 4 hours ago
CT
Heavy Duty Mechanic - Journeyman
Custom Truck One Source
Acheson, AB
- Full-time
Must hold a valid driver’s (Class 1 or 3 a plus) · Must hold a valid driver’s license
Added 5 hours ago
AC
Spécialiste électromécanique
Amaris Consulting | Part of Mantu
Laval, QC
- Contract
Mode de travail : Hybride – 2 jours par semaine sur site · Work Mode: Hybrid – 2 days per week onsite
Added 5 hours ago
EE
Digital Marketing & Communications Coordinator
EECOL Electric
Calgary, AB
- Full-time
Hybrid – 2-3 days in office (Sundance SE business park)
Added 5 hours ago
S
Electrical Engineer – ALTO project / cadence
SYSTRA
Montreal, QC
- Full-time
Added 5 hours ago
Journeyman Powerline Technician
Forbes Bros. Group of Companies
Surrey, BC
Forbes Bros. Group of Companies is a leading utility infrastructure contractor helping power communities across Canada and the United States. Built on family roots, we value safety, hard…
Added 5 hours ago
FB
Journeyman Powerline Technician
Forbes Bros. Group of Companies
Burnaby, BC
- Full-time
Forbes Bros. Group of Companies is a leading utility infrastructure contractor helping power communities across Canada and the United States. Built on family roots, we value safety, hard…
Added 5 hours ago
FB
Journeyman Powerline Technician
Forbes Bros. Group of Companies
Vancouver, BC
- Full-time
Forbes Bros. Group of Companies is a leading utility infrastructure contractor helping power communities across Canada and the United States. Built on family roots, we value safety, hard…
Added 5 hours ago
FB
Journeyman Powerline Technician
Forbes Bros. Group of Companies
Surrey, BC
- Full-time
Forbes Bros. Group of Companies is a leading utility infrastructure contractor helping power communities across Canada and the United States. Built on family roots, we value safety, hard…
Added 5 hours ago
AE
Water Treatment Operations Technician
Associated Engineering
Calgary, AB
- Full-time
Collaborate with engineers, technologists, contractors, and utility staff during construction, commissioning, and operational readiness activities.
Added 5 hours ago
E
Digital Marketing & Communications Coordinator
EECOL
Calgary, AB
- Full-time
Hybrid – 2-3 days in office (Sundance SE business park)
Added 5 hours ago
S
Staff Technical Support Engineer
Semtech
Richmond, BC · CAN - Richmond, BC
- Full-time
…Responder applications to Public Transportation, to Industrial/Utility applications. These products range from simple LTE-A gateway solutions to complex routers utilizing dual 5G cellular…
Added 6 hours ago
AI
Solution Architect – ServiceNow, ITSM, ITOM, CMDB & SecOps
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
Experience in a utility, regulated enterprise, SaaS governance or managed services environment is preferred.
Added 6 hours ago
AI
ServiceNow Technical Lead – ITSM, ITOM, CMDB & SecOps
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
Experience in utility, regulated enterprise, SaaS governance or managed services environments is preferred.
Added 6 hours ago
T
Senior Project Manager - Energy & Utilities Infrastructure (Contract)
Tiree
Kingston, ON
- Contract
Manage outage planning, shutdown windows and energization in close collaboration with client operations teams and utility providers.
Added 6 hours ago
AI
ServiceNow Technical Lead
Apptoza Inc.
Vancouver, BC
- Full-time
Experience in utility, regulated enterprise, SaaS governance or managed services environments is preferred.

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Solution Architect – ServiceNow, ITSM, ITOM, CMDB & SecOps

Vancouver, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Oct 19, 2026

Original job description

Solution Architect – ServiceNow, ITSM, ITOM, CMDB & SecOps

Experience Required: 10-15 Years

Roles and Responsibilities:

The person will be responsible for the end-to-end ServiceNow solution architecture, with expert-level ownership across ITSM, ITOM, CMDB, SecOps and related platform capabilities. The role requires the ability to define architecture, governance, integration strategy, data model, platform roadmap, upgrade approach and delivery standards while working with customer stakeholders, delivery teams, technical leads, vendors and platform administrators.

Key Accountabilities:

• Own ServiceNow solution architecture across ITSM, ITOM, CMDB, SecOps and related ServiceNow platform capabilities for the Technology tower.
• Assess business requirements, application management scope, enhancement demand, operational pain points and customer objectives, then translate them into scalable ServiceNow solution designs.
• Define and govern ServiceNow architecture principles, CSDM/CMDB strategy, data model, integration patterns, security model, platform governance and upgrade roadmap.
• Lead design for ITSM processes such as incident, problem, change, request, knowledge, service catalog, SLA, major incident and reporting capabilities.
• Lead ITOM architecture involving Discovery, Service Mapping, event/alert integrations, service health, operational visibility and CMDB population/maintenance patterns.
• Define CMDB governance, CI class model, relationship standards, reconciliation rules, data quality controls, ownership model and integration strategy with upstream/downstream sources.
• Provide SecOps solution guidance for security incident response, vulnerability response, threat/vulnerability prioritization workflows, integrations and risk-based remediation processes.
• Design integrations between ServiceNow and enterprise applications using REST/SOAP APIs, MID Server, IntegrationHub, event sources, monitoring tools, identity platforms, DevOps tools and reporting platforms.
• Guide technical leads and developers on configuration, customization, scripting, workflows, Flow Designer, integration patterns, ATF and platform engineering best practices.
• Provide architectural reviews for enhancements, defect fixes, releases and platform changes to ensure maintainability, performance, security, compliance and upgrade safety.
• Work with customer stakeholders to define platform roadmap, governance forums, demand prioritization, release cadence, technical debt remediation and continual improvement opportunities.
• Support proposal, estimation, transition, knowledge transfer, risk analysis, dependency management and delivery quality assurance for ServiceNow workstreams.

Experience required:

• Good executive communication skills with ability to engage customer stakeholders, tower leads, architects, service owners and delivery leadership.
• Minimum 10-15 years of IT experience with strong expert-level ServiceNow architecture, implementation, enhancement and application management experience.
• Strong architecture experience across ServiceNow ITSM, ITOM, CMDB and SecOps modules, with ability to design integrated enterprise workflows.
• Hands-on experience with ServiceNow platform configuration, scripting, Flow Designer, IntegrationHub, MID Server, REST/SOAP integrations and Service Portal/Workspace concepts.
• Experience defining CSDM-aligned CMDB design, Discovery, Service Mapping, CI lifecycle, reconciliation, data certification and CMDB governance processes.
• Experience with ITSM process design including incident, problem, change, request, catalog, knowledge, SLA, reporting and service operations workflows.
• Experience with SecOps capabilities such as security incident response, vulnerability response, security tool integrations and risk/impact-based prioritization is preferred.
• Experience with ITOM capabilities such as Discovery, Service Mapping, Event Management/AIOps, service health and operational visibility is preferred.
• Experience in architecture governance, design reviews, technical standards, release planning, upgrade assessment, instance health and performance optimization.
• Experience with ServiceNow Agile Development, ATF, DevOps integrations, source control, platform testing and release management is preferred.
• Experience in a utility, regulated enterprise, SaaS governance or managed services environment is preferred.

Technical Skills:

• ServiceNow ITSM, ITOM, CMDB, SecOps and platform architecture.
• CSDM, CMDB governance, Discovery, Service Mapping, Event Management / AIOps and service graph concepts.
• Incident, problem, change, request, catalog, knowledge, SLA, major incident, reporting and service operations process design.
• Security Incident Response, Vulnerability Response, threat/vulnerability workflows, risk context and security tool integration awareness.
• ServiceNow scripting: Business Rules, Script Includes, Client Scripts, UI Policies, Scheduled Jobs, Flow Designer and Workflow concepts.
• IntegrationHub, MID Server, REST/SOAP APIs, web services, event integrations and enterprise integration patterns.
• Workspace/Service Portal concepts, UI Builder awareness, ACLs, roles, groups, data policies and platform security.
• Automated Test Framework, ServiceNow upgrade planning, instance health, performance tuning, release management and technical debt management.
• Agile delivery, DevOps toolchain integration, Jira/Azure DevOps/Git awareness and managed services operations.
• ITIL, ITSM governance, service management metrics, operational reporting, compliance and audit support.

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More about this job

Responsibilities

Own end-to-end ServiceNow architecture across ITSM, ITOM, CMDB, and SecOps, including solution design, integrations, governance, security, data models, and platform roadmaps. Guide delivery teams and stakeholders through design reviews, upgrades, releases, operational improvements, and delivery quality assurance.

Requirements

Requires 10–15 years of IT experience and expert-level ServiceNow architecture and implementation experience across ITSM, ITOM, CMDB, and SecOps. Candidates should have hands-on platform configuration, scripting, integrations, CSDM-aligned CMDB design, and strong stakeholder communication skills; experience with regulated or managed services environments is preferred.

Skills

ServiceNow Architecture
ITSM
ITOM
CMDB Governance
SecOps
CSDM
Discovery
Service Mapping
Event Management
Flow Designer
IntegrationHub
MID Server
REST/SOAP APIs
ServiceNow Scripting
Architecture Governance
ITIL

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
SecOps
CSDM
Discovery
Service Mapping
Event Management
AIOps
IntegrationHub
MID Server
REST APIs
SOAP APIs
Flow Designer
Business Rules
Script Includes
Client Scripts
Automated Test Framework
Service Portal
Workspace
ITIL
DevOps
Jira
Azure DevOps
Git
Release Management
Platform Governance
Vulnerability Response
Security Incident Response

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Work requirements

Jobs in Canada