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Technical Business Analyst - GitHub, Bitbucket, ServiceNow & DevSecOps

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Technical Business Analyst - GitHub, Bitbucket, ServiceNow & DevSecOps

Roles & Responsibilities

  • 8+ years of experience in Business Analysis, Systems Analysis, Application Portfolio Management, DevOps Support, or Service Management (10+ preferred).

  • Gather, document, and validate application-to-repository mapping requirements.

  • Build and maintain mappings between applications, repositories, owners, support teams, and pipelines.

  • Reconcile data across GitHub, Bitbucket, ServiceNow, CMDBs, spreadsheets, and other systems.

  • Identify and resolve missing, duplicate, inaccurate, or conflicting repository/application data.

  • Define and document mapping rules, business processes, governance standards, and exception handling.

  • Support implementation of repository security, vulnerability management, and release-gating requirements.

  • Facilitate workshops and collaborate with developers, security teams, DevOps teams, and application owners.

  • Produce high-quality documentation including requirements, process flows, traceability, UAT support, and audit-ready artifacts.

MUST Have Skillsets

  • Strong experience as a Business Systems Analyst, Systems Analyst, or Technical Business Analyst.

  • Expertise in requirements gathering, documentation, stakeholder management, and process analysis.

  • Experience with data mapping, reconciliation, data governance, and metadata management.

  • Working knowledge of GitHub, Bitbucket, repositories, branching, and repository ownership models.

  • Experience with ServiceNow Application Portfolio Management, CMDB, Asset Management, or Configuration Management.

  • Understanding of CI/CD pipelines, DevSecOps processes, security controls, and vulnerability management workflows.

  • Strong analytical, problem-solving, communication, and documentation capabilities.

More about this job

Responsibilities

The role involves gathering and validating application-to-repository mapping requirements and reconciling data across GitHub, Bitbucket, and ServiceNow. The analyst will define governance standards and support the implementation of repository security and release-gating requirements.

Requirements

Candidates need 8+ years of experience in business or systems analysis, with a strong preference for 10+ years. Proficiency in DevSecOps tools, ServiceNow CMDB, and data reconciliation processes is required.

Skills

  • Business Analysis
  • Systems Analysis
  • Data Mapping
  • GitHub
  • Bitbucket
  • ServiceNow
  • DevSecOps
  • CI/CD Pipelines
  • CMDB
  • Stakeholder Management
  • Requirements Gathering
  • Data Governance
  • Vulnerability Management
  • Process Analysis
  • Metadata Management

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Software
  • Consulting
  • Data & Analytics
  • Engineering

Keywords

  • GitHub
  • Bitbucket
  • ServiceNow
  • DevSecOps
  • CI/CD
  • CMDB
  • Data Mapping
  • Data Governance
  • Vulnerability Management
  • Systems Analysis
  • Business Analysis
  • Repository Ownership
  • Branching
  • Asset Management
  • Configuration Management
  • UAT
  • Traceability
  • Process Flows
  • IT Services
  • IT Consulting

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