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Business Analyst – Process Improvement & Cybersecurity

  • Calgary, AB, Canada

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Job details

Job type
Contract
Posting language
English
Posted

Original job description

Business Analyst – Cybersecurity, BRD/FRD Documentation & Process Improvement

Work Arrangement: 100% Onsite Working Hours: 8:00 AM–5:00 PM MST

Job Summary

We are seeking an experienced Business Analyst with strong business analysis, process improvement, and stakeholder management skills. The ideal candidate will work closely with business, cybersecurity, operations, and technical teams to gather requirements, analyze processes, support solution delivery, and drive successful business outcomes.

Key Responsibilities

Business Engagement & Planning

  • Establish trusted relationships with business stakeholders.

  • Facilitate workshops to elicit business needs, objectives, and challenges.

  • Support strategic planning, demand intake, and initiative prioritization.

  • Develop business cases and value realization frameworks.

Business Analysis

  • Analyze current business processes and identify improvement opportunities.

  • Document current-state and future-state business processes.

  • Conduct gap analysis, risk assessments, and feasibility assessments.

  • Define business requirements, success criteria, and key performance indicators (KPIs).

Solution Development

  • Collaborate with technical teams to ensure business objectives are understood.

  • Translate business requirements into user stories and functional requirements.

  • Validate proposed solutions against business expectations.

  • Support User Acceptance Testing (UAT).

Project Delivery

  • Track requirements throughout the project lifecycle.

  • Support change management, training, and business readiness activities.

  • Ensure delivered solutions align with business goals and expected outcomes.

  • Assist with post-implementation reviews and benefits realization.

Required Skills

  • Strong Business Analysis experience.

  • Strong understanding of cybersecurity concepts, controls, frameworks, and operational practices.

  • Ability to act as a liaison between business, cybersecurity, operations, and technical teams.

  • Experience analyzing business and technical requirements and translating them into actionable outcomes.

  • Expertise in developing and maintaining technical and operational documentation.

  • Excellent stakeholder management, communication, and facilitation skills.

  • Create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and User Stories.

  • Analyze and document current-state and future-state business processes.

  • Experience with Power BI, Tableau, Excel, or similar analytics and reporting tools.

Preferred Skills

  • Experience working in Agile, Scrum, Waterfall, or hybrid project environments.

  • Hands-on experience with Jira, Confluence, SharePoint, and ServiceNow.

Top 3​ Must-Have Skills

  • Create Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and User Stories.

  • Analyze and document current-state and future-state business processes.

  • Experience with Power BI, Tableau, Excel, or similar analytics tools.

Top 3 Preferred Skills

  • Experience working in Agile, Scrum, Waterfall, or hybrid environments.

  • Hands-on experience with Jira, Confluence, SharePoint, and ServiceNow.

  • Strong stakeholder management and requirements gathering experience.

Additional Skills

  • Business Analysis

  • Cyber Security

  • Project Management


More about this job

Responsibilities

The Business Analyst at Astra North Infoteck will work with business, cybersecurity, operations and technical teams to gather needs, analyze and document processes, and turn requirements into user stories and functional specifications. The role also supports testing, training and post-implementation reviews.

Requirements

Candidates need strong business analysis experience, a solid understanding of cybersecurity concepts and controls, and experience writing BRDs, FRDs and user stories. Analytics tools such as Power BI, Tableau or Excel and stakeholder facilitation skills are also required.

Skills

  • User Stories
  • Current-state and future-state process mapping
  • Requirements gathering
  • Gap analysis
  • Risk assessment
  • Feasibility assessment
  • Business case development
  • KPI definition
  • User Acceptance Testing (UAT)
  • Power BI
  • Tableau
  • Excel
  • Jira
  • Confluence
  • SharePoint
  • ServiceNow
  • Agile
  • Scrum
  • Waterfall
  • Cybersecurity controls and frameworks
  • Stakeholder management
  • Facilitation
  • Change management

Categories

  • Consulting
  • Technology
  • Security & Safety
  • Software

Keywords

  • Business Analyst
  • business analysis
  • process improvement
  • cybersecurity
  • BRD
  • FRD
  • user stories
  • requirements gathering
  • gap analysis
  • UAT
  • Power BI
  • Tableau
  • Excel
  • Jira
  • Confluence
  • SharePoint
  • ServiceNow
  • Agile
  • Scrum
  • Waterfall

Seniority

Mid level

Tools

  • Power BI
  • Tableau
  • Excel
  • Jira
  • Confluence
  • SharePoint
  • ServiceNow

Languages

  • English

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