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Chatbot Content Developer - Python/Java, AI.

  • Toronto, ON, Canada

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Job details

Posting language
English
Posted

Original job description

Chatbot Content Developer -  Python/Java, AI

Toronto-5 Days WFO

Key Roles & Responsibilities

  • Review, analyze, and improve technical documentation used as chatbot knowledge sources.

  • Convert Confluence content into Markdown and documentation-as-code formats.

  • Use GitHub Copilot and AI tools to improve documentation quality and structure.

  • Develop and enhance automation scripts for content conversion and migration.

  • Maintain documentation in Git/Bitbucket repositories.

  • Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.

  • Resolve documentation issues related to formatting, links, images, and metadata.

  • Create standards, templates, and best practices for documentation management.

Key Skillsets

  • 5+ years of strong scripting and automation experience – Python (preferred) or Java development experience.

  • Experience working with Markdown documentation and Git-based repositories.

  • Experience with Confluence administration, content organization, page structures, and migrations.

  • Experience working with Git, GitHub, Bitbucket, or similar SCM platforms.

  • Experience creating automation scripts and content transformation utilities.

  • Hands-on experience with GitHub Copilot or AI-assisted development tools.

  • Understanding of developer documentation and documentation-as-code practices.

  • Experience with CI/CD and DevOps concepts is desirable.

  • Exposure to Backstage, TechDocs, or documentation portals is a plus.

  • Strong written communication and documentation skills.


More about this job

Responsibilities

The Chatbot Content Developer at Astra North Infoteck will review and improve technical documentation used as chatbot knowledge sources, and convert Confluence content into Markdown. The role also builds automation scripts, maintains documentation in Git repositories, and works with engineering and DevOps teams.

Requirements

Candidates need 5+ years of Python or Java scripting and automation experience, plus Markdown, Git and Confluence experience. Hands-on use of GitHub Copilot or AI tools and an understanding of documentation-as-code are expected; CI/CD and Backstage or TechDocs experience are assets.

Skills

  • Python
  • Java
  • Markdown
  • Git
  • GitHub
  • Bitbucket
  • GitHub Copilot
  • Confluence
  • Confluence administration
  • Documentation-as-code
  • Automation scripting
  • Content transformation
  • Content migration
  • Technical writing
  • Metadata management
  • CI/CD
  • DevOps
  • Backstage
  • TechDocs
  • Chatbot knowledge sources
  • Written communication

Categories

  • Technology
  • Software
  • Data & Analytics

Keywords

  • Python
  • Java
  • Chatbot
  • AI
  • Markdown
  • Confluence
  • Confluence migration
  • Git
  • GitHub
  • Bitbucket
  • GitHub Copilot
  • documentation-as-code
  • technical documentation
  • CI/CD
  • DevOps
  • Backstage
  • TechDocs
  • automation scripting
  • content migration
  • knowledge base

Seniority

Senior

Tools

  • Confluence
  • GitHub
  • GitHub Copilot
  • Bitbucket
  • Git
  • Markdown
  • Backstage
  • TechDocs

Languages

  • English

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