Program Manager – Wireline Network Transformation, FTTH & Infrastructure Delivery

Location: Brampton, ON – Hybrid (2–3 Days WFO)

Duration: 6–12 months

Experience Required: 10+ years

Industry: Telecommunications – Network Management

Role Overview

The Program Director will provide overall leadership and accountability for the Wireline Network Transformation & Delivery program, ensuring achievement of business, customer, financial, and operational objectives.

Key Responsibilities

• Provide overall leadership and accountability for the Wireline Network program, ensuring delivery of business, customer, financial, and operational objectives.
  
• Act as the primary executive interface for customer CXOs, internal leadership teams, and strategic partners, building trusted relationships and driving business outcomes.
  
• Establish and lead program governance, executive steering committees, operational reviews, and performance management frameworks.
  
• Drive large-scale transformation initiatives focused on:
  • Operating model modernization
    
  • Automation
    
  • AI adoption
    
  • Productivity improvement
    
  • Service innovation
    
• Lead national delivery teams across:
  • Network planning
    
  • Engineering
    
  • Survey
    
  • Permitting
    
  • Design
    
  • Deployment
    
  • Operational support
    
• Provide strategic direction and oversight for:
  • Fiber-to-the-Home (FTTH)
    
  • Fiber Deep
    
  • HFC
    
  • MDU
    
  • Access Network
    
  • Network Expansion programs
    
• Drive execution excellence across wireline infrastructure build, capacity expansion, network modernization, relocation programs, and capital projects.
  
• Own executive escalations, risk management, issue resolution, and business continuity planning, ensuring timely mitigation of delivery, operational, and commercial risks.
  
• Ensure alignment across Engineering, Operations, Construction, IT, Finance, Procurement, Vendors, and Partners.
  
• Own program financial performance, including:
  • Revenue
    
  • Profitability
    
  • Forecasting
    
  • Budgeting
    
  • Resource optimization
    
  • Productivity improvement
    
  • Cost management
    
• Identify and develop strategic improvement opportunities, innovative solutions, and industry-leading practices that enhance customer experience, delivery efficiency, and business value.
  
• Build and mentor high-performing leadership teams, fostering accountability, collaboration, continuous improvement, and customer-centricity.
  

Essential Skills & Experience

• 15+ years of experience in Telecommunications, Wireline Network Engineering, Infrastructure Delivery, or Managed Services.
  
• Proven leadership experience managing large-scale wireline engineering, planning, design, and deployment programs with national or enterprise-wide scope.
  
• Strong experience delivering:
  • Fiber Rollout
    
  • FTTH
    
  • HFC
    
  • MDU
    
  • Access Network
    
  • Network Modernization
    
  • Capacity Expansion
    
  • Infrastructure Build programs
    
• Demonstrated success leading multi-million-dollar transformation and operational programs with direct customer-facing accountability.
  
• Extensive experience engaging with CXO-level stakeholders and leading executive governance forums.
  
• Strong commercial, financial, contract, and risk management expertise.
  
• Strong leadership experience across cross-functional and geographically distributed teams.
  
• Bachelor's degree in Engineering, Technology, or a related discipline.
  
• MBA preferred.
  
• PMP, PgMP, or equivalent program management certification required.