Technical Business Analyst - GitHub, Bitbucket, ServiceNow & DevSecOps
- Toronto, ON, Canada
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Job details
- Posting language
- English
- Posted
Original job description
Technical Business Analyst - GitHub, Bitbucket, ServiceNow & DevSecOps
Roles & Responsibilities
8+ years of experience in Business Analysis, Systems Analysis, Application Portfolio Management, DevOps Support, or Service Management (10+ preferred).
Gather, document, and validate application-to-repository mapping requirements.
Build and maintain mappings between applications, repositories, owners, support teams, and pipelines.
Reconcile data across GitHub, Bitbucket, ServiceNow, CMDBs, spreadsheets, and other systems.
Identify and resolve missing, duplicate, inaccurate, or conflicting repository/application data.
Define and document mapping rules, business processes, governance standards, and exception handling.
Support implementation of repository security, vulnerability management, and release-gating requirements.
Facilitate workshops and collaborate with developers, security teams, DevOps teams, and application owners.
Produce high-quality documentation including requirements, process flows, traceability, UAT support, and audit-ready artifacts.
MUST Have Skillsets
Strong experience as a Business Systems Analyst, Systems Analyst, or Technical Business Analyst.
Expertise in requirements gathering, documentation, stakeholder management, and process analysis.
Experience with data mapping, reconciliation, data governance, and metadata management.
Working knowledge of GitHub, Bitbucket, repositories, branching, and repository ownership models.
Experience with ServiceNow Application Portfolio Management, CMDB, Asset Management, or Configuration Management.
Understanding of CI/CD pipelines, DevSecOps processes, security controls, and vulnerability management workflows.
Strong analytical, problem-solving, communication, and documentation capabilities.
More about this job
Responsibilities
The Technical Business Analyst at Astra North Infoteck Inc. will gather and document how applications connect to code repositories, and keep those records accurate. The role will also write process and governance documents, and support security and release controls with developers and security teams.
Requirements
Candidates need 8+ years of business, systems or DevOps analysis experience, with hands-on work in requirements gathering, data mapping and reconciliation. They must know GitHub, Bitbucket and ServiceNow APM or CMDB, and understand CI/CD, DevSecOps and vulnerability management workflows.
Skills
- GitHub
- Bitbucket
- ServiceNow
- ServiceNow APM
- ServiceNow CMDB
- Asset Management
- Configuration Management
- CI/CD pipelines
- DevSecOps
- Vulnerability management
- Repository branching
- Repository ownership models
- Data mapping
- Data reconciliation
- Data governance
- Metadata management
- Requirements gathering
- Requirements documentation
- Process analysis
- Process flow documentation
- Traceability matrices
- UAT support
- Stakeholder management
- Workshop facilitation
- Audit documentation
Categories
- Technology
- Software
- Consulting
- Data & Analytics
Keywords
- Technical Business Analyst
- Business Systems Analyst
- Systems Analyst
- GitHub
- Bitbucket
- ServiceNow
- CMDB
- Asset Management
- Configuration Management
- DevSecOps
- CI/CD
- Vulnerability Management
- Data Mapping
- Data Reconciliation
- Data Governance
- Metadata Management
- Requirements Gathering
- Repository Management
- Release Gating
Seniority
Senior
Tools
- GitHub
- Bitbucket
- ServiceNow
- CMDB
Languages
- English