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Added 13 mins ago
C
Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Vancouver, BC
- Full-time
…employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition…
Added 13 mins ago
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Customer Service Representative
BMO
Elora, ON
- Part-time
Added 13 mins ago
BU
Supervisor, Facilities Services & Trades Safety
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
…leadership and coordination of Facilities Management trades operations, workforce activities, safety programs, and maintenance services in support of the University's buildings,…
Added 13 mins ago
M
AVP, GTO Strategy & Transformation
Manulife
Toronto, ON
- Full-time
…operational transformation initiatives across customer service, operations, digital channels, workforce productivity, and support functions. Current focus areas may include contact centre…
Added 13 mins ago
Product Owner, Direct Venture
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON · North York - Toronto, ON (Hybr, ON
…charitable initiatives, including $2.5 million each year to support people and communities on the front lines of climate change. Learn more at…
Added 13 mins ago
R&
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes,…
Added 13 mins ago
HI
Sales Manager - Western Canada
Holland Imports Inc.
Surrey, BC
- Full-time
…to the General Manager and collaborates closely with Sales Operations and the Sales Manager (East) on Company-wide campaigns and national accounts with multi-region ship-to locations. The…
Added 28 mins ago
Ticketing Services Coordinator
City of Mississauga
Mississauga, ON
Lead/supervise assigned event day ticket operations for all events across all venues.
Added 28 mins ago
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Assistant Tool Technician / Driver
Chandos
Leduc, AB
- Full-time
…also a strong entry point into our warehouse and logistics operations, with room to…
Added 43 mins ago
General Manager PWLCL
Connecting Care (2000) Inc.
Cold Lake, AB
At Connecting Care, we proudly embrace The Eden Alternative™ philosophy as a guiding force for every facet of community operations. This revolutionary approach to care prioritizes resident…
Added 43 mins ago
Human Resources - HR Business Partner
Westerkirk
Toronto, ON
Support headcount planning, vacancy and skills assessment, succession planning, and practical action plans informed by workforce data.
Added 43 mins ago
Practice Manager (Kelowna, BC)
VetStrategy / Daubigny
Kelowna, BC
…consistent client experience across our network and be a positive representative of VetStrategy in the local…
Added 1 hour ago
GM
Field Claims Advisor Property
Gore Mutual Insurance
Cambridge, ON
- Full-time
…mutual insurance company - as part of its Property & Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva’s…
Added 1 hour ago
IP
Outside Sales Representative
Intercity Packers Meat & Seafood
AB · Edmonton, AB
- Full-time
As a result of our expanding sales strategy, Intercity Packers is looking for a Full Time Direct Sales Representative located in Edmonton, Alberta. Reporting to the Director of Sales, the…
Added 1 hour ago
N
CHIEF OPERATING ENGINEER
Nortera
Tecumseh, ON
- Full-time
…standards. The Chief Operating Engineer will also lead and support a team of Operating Engineers, fostering a culture of teamwork, accountability, and continuous…
Added 1 hour ago
M
GLOBAL KNOWLEDGE , TRAINING AND DEVELOPMENT LEAD
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Support the governance, quality, and continuous improvement of employee-facing knowledge content and related processes.
Added 1 hour ago
Ticketing Services Assistant
City of Mississauga
Mississauga, ON
Support ticketing requests and troubleshoot ticketing issues including ticket replacement, scanning issues, and refunds.
Added 1 hour ago
CB
Customer Service Representative
Canadian Bearings
St. Catherines
- Full-time
It is our vision to be a trusted supplier of industrial operations worldwide, and we are looking for skillful, enthusiastic, and customer-focused people to help us realize this vision…
Added 1 hour ago
Field Claims Advisor Property
Gore Mutual Insurance
Cambridge, ON
…mutual insurance company - as part of its Property & Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva’s…
Added 1 hour ago
OC
Renewable Energy Sales Consultants (Outside and Inside Sales Representatives)
Outright Consulting
Toronto, ON
- Full-time
Work closely with the inside sales and operations teams.
Added 1 hour ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
…onboarding, training, product adoption, deliveries and ongoing field support for restaurant and commercial kitchen…
Added 1 hour ago
CEO/Head Librarian
City of Kenora
Kenora, ON
…the administration, organization and planning of all library operations and services in accordance with policies established by the Board; advises the Board and makes recommendations…
Added 1 hour ago
NC
Manager, Military Integration and Coordination
NAV CANADA
Ottawa, ON
- Full-time
…how Canadian airspace is shared, managed, and optimized to support military, civil, commercial, and security operations. This role is central to the ongoing evolution of Flexible Use of…
Added 1 hour ago
Operating Engineer
Public Service Delivery
Winnipeg, MB
…following regulations set out by the Department with regard to safe operations and inspections. This position may provide guidance and ensure the quality of work of employees in less senior…
Added 1 hour ago
B
Regional Operations Manager, Cleaning Services
BGIS
MB · Manitoba, Canada
- Part-time
Job Summary: Under the general supervision of the Regional Director of Operations the Regional Manager performs a variety of management tasks with emphasis on customer satisfaction and…

ATB Financial

Client Service Representative - Calgary North Hill

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

About

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready to deliver impactful leadership every day.

About The Role

At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable manner, and building meaningful relationships with our clients. You'll take the time to understand their financial needs, offer personalized solutions, and connect them with the right resources. You'll be a key part of a dynamic team, ensuring every client interaction is positive, efficient, and leaves them feeling valued.

Additional Information

This is a unionized role
This role is based out of the Calgary North Hill branch, but on occasion may be required to travel to neighbouring branches.

Accountabilities

Proactively engage with clients to understand their unique financial needs and goals, providing tailored solutions and guidance.
Skillfully introduce and educate clients on our digital banking tools and platforms, empowering them to manage their finances with ease.
Collaborate with internal teams to ensure seamless operations and resolve client issues efficiently.
Adhere to best practices, policies, and regulations, accurately processing transactions and maintaining the security of branch assets.
Actively participate in team meetings, share insights, and contribute to a positive work environment.

Skills, Experience & Requirements

Flexible and collaborative team player with a passion for helping others.
Adaptable to change, with strong decision-making and problem-solving skills.
Grade 12 graduate (post-secondary business courses an asset) and strong numerical aptitude.
Proven customer service and/or sales experience.
Familiarity with personal lending services and products is a plus.
Preference given to candidates with previous banking experience.

Don’t meet all the requirements on the list?

A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.

What happens next?

If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch

We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

Apply About employer

More about this job

Responsibilities

Engage clients to understand their financial needs, provide tailored guidance, introduce digital banking tools, and connect them with appropriate resources. Process transactions accurately, protect branch assets, follow policies and regulations, resolve client issues with internal teams, and contribute to a positive team environment.

Requirements

A Grade 12 education and strong numerical aptitude are required; post-secondary business courses are an asset. Candidates should have customer service and/or sales experience, be collaborative and adaptable, and bring strong decision-making and problem-solving skills; banking experience and familiarity with personal lending are preferred advantages.

Skills

Customer Service
Sales
Client Relationship Building
Financial Needs Assessment
Personalized Financial Guidance
Digital Banking Education
Problem-Solving
Decision-Making
Numerical Aptitude
Team Collaboration
Transaction Processing
Regulatory Compliance
Personal Lending

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client Service
Customer Service
Sales
Personal Lending
Digital Banking
Financial Needs Assessment
Client Relationships
Transaction Processing
Branch Operations
Asset Security
Regulatory Compliance
Problem-Solving
Decision-Making
Numerical Aptitude
Team Collaboration

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