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Added 7 mins ago
UO
Client Services Assistant
University of Victoria
Victoria, BC
- Full-time
…mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided…
Added 7 mins ago
SH
General Duty Nurse (N2) - Medicine - Respiratory/General Neurology
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 7 mins ago
SH
General Duty Nurse (N2) - Antepartum Gynecology
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 7 mins ago
SH
General Duty Nurse (N2) - Gastroenterology Clinic
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 7 mins ago
SH
General Duty Nurse (N2) - Women's Float Team
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 7 mins ago
DS
Relief Administration Systems Support
Developmental Services of Leeds and Grenville
Brockville, ON
- Temporary
The position of the Administrative/Systems Support is responsible for ensuring that the agency’s service/information system is both accurate and current and ensuring readily available…
Added 7 mins ago
PD
IT Business Support
PRP Diagnostic Imaging
NB · Chiasson Office, NB
- Full-time
…Trust - we are committed to providing outstanding care and service at every stage of the patient…
Added 7 mins ago
LF
Office Coordinator (Part-time) / Coordonnateur de bureau (à temps partiel)
LGM Financial Services
Laval, QC
- Part-time
Liaise with office suppliers, couriers, building management and service providers.
Added 7 mins ago
LH
Front Desk Care Coordinator
Lifemark Health Group
Kamloops, BC
- $19 to $23 CAD / hour
- Full-time
…clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Care Coordinator is responsible for all aspects of patient…
Added 22 mins ago
AH
Registered Nurse
Alberta Health Services
Vermilion, AB
- Part-time
…conditions on both highways and rural roads for travel within the service…
Added 22 mins ago
AH
Supervisor
Alberta Health Services
Coronation, AB
- Full-time
…staff direction and supervision of patient and retail food service operations. Completion of human resources activities (including but not limited to the recruitment process, performance…
Added 23 mins ago
AF
Principal, AI Agent Control & Governance
ATB Financial
Calgary, AB
- Full-time
AI Operations & Platform Administration: Leading the operationalization, core configuration, licensing, FinOps cost optimization, and access controls for enterprise AI platforms and…
Added 23 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
This role is responsible for customer master data administration. The incumbent is responsible for creating and updating master data records in the appropriate systems in compliance with…
Added 38 mins ago
CF
MFS Program Specialist
Canadian Forces Morale and Welfare Services
Cold Lake, AB
- Full-time
(OR College diploma or certificate in Social Science, Education, Administration, Community Development or a related field AND several years of experience in family support, social services…
Added 38 mins ago
SS
Program Coordinator
Summit Search Group
Winnipeg, MB
- $60,000 to $69,000 CAD / year
- Full-time
…in residential homes, Supported Independent Living, and day service programs across Winnipeg, Eastman, and the Interlake. The organization is guided by a person-centered philosophy: helping…
Added 1 hour ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Develop, implement, monitor, and evaluate departmental policies, procedures, workflows, and service delivery models to support operational excellence and evidence-based practice.
Added 1 hour ago
TO
IT Support Technician
Town of Peace River
Peace River, AB
- Internship
…savvy, organized, approachable and take pride in providing great service, we'd love to hear from…
Added 1 hour ago
NB
Associate
National Bank of Canada
Sept-Îles, QC
- Full-time
At least one year of relevant experience in a related field such as banking operations, customer service, or administration
Added 1 hour ago
NB
Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
…Associates, and internal partners, you will help coordinate client service and support the day-to-day administration of client…
Added 1 hour ago
NB
Private Banking Associate, Private Banking 1859
National Bank of Canada
Calgary, AB
- Temporary
…professional candidate dedicated to the highest standards of customer service to join our…
Added 1 hour ago
NB
Paralegal
National Bank of Canada
Montreal, QC
- Full-time
…of regulatory projects and initiatives, as well as the legal administration of the Bank’s intellectual property assets. In this role, you will make a tangible impact by leveraging your…
Added 1 hour ago
NB
Senior Analyst - Capital Market Reconciliation
National Bank of Canada
Montreal, QC
- Full-time
College diploma with 6–7 years of relevant experience, or a bachelor’s degree in Finance, Business Administration, or a related field with 3–4 years of experience, or an equivalent…
Added 1 hour ago
AH
Unit Clerk - Emergency
Alberta Health Services
AB · Edmonton, AB
- Part-time
Added 1 hour ago
AH
Administrative Support III
Alberta Health Services
Lethbridge, AB
- Part-time
…reporting directly to the Manager of Ambulatory Clinics and Administration. Key Responsibilities as Directed and Required by Leadership include but are not limited to the following:…
Added 1 hour ago
AH
Administrative Support III
Alberta Health Services
Lethbridge, AB
- Part-time
…reporting directly to the Manager of Ambulatory Clinics and Administration. Key Responsibilities as Directed and Required by Leadership include but are not limited to the following:…

ATB Financial

Principal, AI Agent Control & Governance

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

About

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

About The Role

This position has a hybrid work arrangement. On average, this means 1-2 day(s) on-site per week. Please note that this is subject to change due to business priorities.

As ATB’s next Principal, AI Agent Control & Governance you will hold end-to-end operational and technical accountability for how AI tools, frontier models, and autonomous agents operate across ATB. Positioned at the intersection of AI platform engineering, autonomous system deployment, and enterprise risk oversight, this role bridges technical development, solution sponsors, and enterprise control functions.

This Role Encompasses Two Connected Mandates

AI Operations & Platform Administration: Leading the operationalization, core configuration, licensing, FinOps cost optimization, and access controls for enterprise AI platforms and frontier models (e.g., Google Gemini, Anthropic Claude, OpenAI Enterprise, Microsoft Copilot).
AI Agent Governance & Lifecycle Management: Owning the authoritative enterprise registry for all AI agents (in intake, development, or production), maintaining runtime observability, and detecting "agents in the wild" or emerging model/agent drift risks.

The Principal will architect, execute, and scale operational AI solutions and agent governance frameworks across ATB's enterprise AI platform infrastructure. The Principal, AI Agent Control & Governance operationalizes governance requirements directly into technical workflows, MLOps pipelines, and agent execution environments. This ensures innovation velocity is maximized while maintaining audit-ready alignment with OSFI regulatory expectations (Guideline E-23 Model Risk Management, E-21 Operational Risk), enterprise risk appetites, and operational safety guardrails.

Accountabilities

Enterprise Model & Platform Administration: Lead the operational deployment, lifecycle management, licensing agreements, and core configurations for frontier models (Google Gemini, Anthropic Claude, etc.) and enterprise productivity tools.
IAM & Access Control: Partner directly with the Identity and Access Management (IAM) team to implement and manage granular Role-Based Access Control (RBAC), tiered permissions, and identity controls across platforms.
FinOps & Cost Optimization: Track, analyze, and optimize platform usage metrics and cloud/AI spend to support executive decision-making on licensing tiers and resource allocation.
Service Level Operations (SLO/SLA): Act as the primary technical point of contact for platform configurations, API integrations, and service resolutions, maintaining adherence to defined operational SLAs and SLOs.
Observability & Application Health: Establish monitoring systems to track AI application health using observability frameworks (logging, evaluation operations metrics, LLM latency, and performance metrics) to resolve issues proactively.
Security Guardrails & AppSec Collaboration: In collaboration with Application Security, implement platform-level AI security guardrails and conduct risk assessments to guarantee compliance, privacy, and safety.
Cross-Functional Model Harnessing: Partner with Data Scientists, Software Engineers, and product managers to define model harness operational requirements and track business outcomes for AI products in production.
Enterprise Asset Registry: Own and maintain the authoritative, audit-ready AI Asset Registry capturing all models, third-party tools, API dependencies, fine-tuned foundational models, and agentic workflows across ATB.
Discovery of Unsanctioned Systems: Identify and evaluate tooling to maintain visibility into "agents in the wild" operating outside formal intake channels.
Agent Architecture & Guardrails: Collaborate with AI Engineering, Security, Data, and Architecture teams to design agent orchestration layers and implement operational governance guardrails.
Human-in-the-Loop (HITL) Controls: Define operational protocols specifying human intervention thresholds, supervisory checkpoints, and fallback mechanisms based on agent autonomy and risk impact.
Behavior & Drift Monitoring: Establish continuous runtime protocols to monitor agent behavior for prompt injection vulnerabilities, hallucination, non-deterministic execution, and model drift.
Post-Deployment Auditability: Ensure comprehensive activity logging, reasoning trace retention, and audit trails for all automated decisions driven by agentic workflows.
Regulatory Standard Mapping: Recognize and understand regulatory expectations in collaboration with internal frameworks, policies, and controls.
Control Partner Collaboration: Work with AI Risk & Compliance, Privacy, Legal, and Data Governance to streamline risk reviews without directly inheriting compliance decision ownership.
Incident Containment & Exception Handling: Lead operational protocols for AI performance incidents, model failure containment, safety guardrail breaches, and documented governance exceptions.

Skills, Experience & Requirements

Education: Bachelor’s or Master's degree in Computer Science, Information Systems, Software Engineering, Risk Management, or a related technical discipline.
Overall Experience: 5+ years of progressive experience in AI/ML platform administration, IT enterprise operations, system architecture, or technical governance within regulated environments.
Big Data & ML Deployment: 5+ years of direct experience in big data projects, specifically supporting and deploying Machine Learning models into production.
Systems Infrastructure: 5+ years of experience in enterprise cloud infrastructure and information systems environments.
Agile & Delivery: 3+ years of experience working with Agile methodologies and enterprise collaboration tools (Jira, Confluence).
Frontier LLMs & Platforms: Deep hands-on experience administering enterprise LLM platforms (Google Gemini Enterprise, Anthropic Claude, OpenAI Enterprise, Microsoft Copilot), including API integrations, RBAC, and cost management.
Programming Proficiency: 5+ years of experience writing code in languages such as Python, R, Java, JavaScript, or Bash script.
MLOps & Pipeline Orchestration: Advanced knowledge of Machine Learning Operations (MLOps), pipeline orchestration, and Software Development Life Cycle (SDLC) / DevOps practices.
Cloud Infrastructure: Practical experience implementing MLOps pipelines on major cloud platforms (Google Cloud Vertex AI, AWS SageMaker, Azure OpenAI).
MLOps & Observability Frameworks: Familiarity with orchestration tools (Kubeflow, MLflow, DataRobot, Airflow) and LLM observability mechanisms.
Agentic Frameworks: Hands-on experience or familiarity with agent development SDKs and orchestration frameworks (e.g., ADK, LangGraph, Claude Agent SDK).
Containerization: Practical experience with container technologies including Docker, Kubernetes, and OpenShift.
Regulatory Alignment: Strong familiarity with financial industry standards (OSFI E-23, OSFI E-21) and technology risk frameworks (NIST AI RMF).
Executive Communication: Exceptional ability to translate complex technical architectures and regulatory directives into clear, plain-language summaries for executive stakeholders.
Stakeholder Facilitation: Proven ability to bring together technical developers, data scientists, security experts, legal counsel, and business sponsors into operational alignment.

Don’t meet all the requirements on the list?

A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.

What happens next?

If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch

We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

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More about this job

Responsibilities

Administer enterprise AI platforms and frontier models, including deployment, access controls, licensing, cost optimization, observability, and service operations. Own the enterprise AI asset registry and agent lifecycle governance, implementing runtime monitoring, safety guardrails, auditability, incident response, and regulatory alignment.

Requirements

Requires a bachelor’s or master’s degree in a relevant technical or risk discipline, at least five years of experience in AI/ML platform administration, production ML deployment, enterprise infrastructure, and programming, plus three years working with Agile methods. Candidates should have hands-on enterprise LLM and cloud/MLOps experience, familiarity with agent frameworks and containers, knowledge of OSFI and NIST AI risk frameworks, and strong executive communication and stakeholder facilitation skills.

Skills

AI Platform Administration
AI Agent Governance
MLOps
Cloud Infrastructure
Python
Role-Based Access Control
FinOps
LLM Observability
Agent Orchestration
Model Risk Management
Regulatory Compliance
Docker
Kubernetes
Incident Management
Stakeholder Facilitation

Visa sponsorship

Not detected in the job text

Keywords

Google Gemini
Anthropic Claude
OpenAI Enterprise
Microsoft Copilot
Google Cloud Vertex AI
AWS SageMaker
Azure OpenAI
Python
R
Java
JavaScript
Bash
MLOps
Kubeflow
MLflow
DataRobot
Airflow
ADK
LangGraph
Claude Agent SDK
Docker
Kubernetes
OpenShift
OSFI E-23
OSFI E-21
NIST AI RMF
Role-Based Access Control
FinOps
Jira
Confluence

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