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Added 9 mins ago
Director of Sales
Hilton Food Group Plc
Brantford, ON
…value creation through range and tail management and 3rd party…
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GS
Manager, Sales – SmartRock North America
Giatec Scientific Inc.
Ottawa, ON
- Full-time
We’re hiring a Manager, Sales to lead our North American SmartRock team, reporting to the Global Director of Sales, SmartRock. You’ll lead a blended team of Business Development…
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Senior Staff Program Manager
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- Full-time
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Own the portfolio marketing roadmap, translating divisional sales objectives into prioritized initiatives, campaigns, and launch plans across audiences and channels.
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Membership Director
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Remote, Canada
- $48,000 to $65,000 CAD / year
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Customer Service Representative
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Edmonton, AB · NorthStar Edmonton
- Full-time
…enhancing the customer experience by establishing new rental and sales accounts and providing exceptional customer service to call-in and walk-in…
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Customer Service Representative
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Edmonton, AB · NorthStar Edmonton
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…enhancing the customer experience by establishing new rental and sales accounts and providing exceptional customer service to call-in and walk-in…
Added 24 mins ago
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Grocery Department Manager Full Time Day
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- Full-time
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Added 24 mins ago
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- Full-time
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PC Express Department Manager
Loblaw Companies Limited
Winnipeg, MB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in one of our stores, you will have an immediate impact on sales…
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Offline - Selling Team Leader (Assistant Manager)
American Eagle Outfitters
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- Full-time
…experience. Through your leadership, your team always nails their sales goals, rocks merchandising brand standards and delivers operational excellence! Most importantly, you represent our…
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Delivery Driver
Culligan of Canada
South Glengarry, ON
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Sr. Retail Store Manager
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Canmore, AB
- $80,000 to $84,000 CAD / year
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…expansion, they are seeking an experienced Retail Store Manager to lead a flagship location in…
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Member Services Rep
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Added 39 mins ago
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Branch Manager - Kitchener-Waterloo Market - Elmira Branch
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Kitchener, ON
- Full-time
Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
Added 39 mins ago
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Customer Evolution Manager, SAP AMS
Talan
Toronto, ON · Montreal, Québec
- $140,000 to $200,000 CAD / year
- Full-time
Establish and lead a structured governance model for each account, including a defined cadence of operational meetings, service reviews, and executive reviews, with clear mechanisms to…
Added 39 mins ago
R
Branch Manager - Kitchener-Waterloo Market - Elmira Branch
RBC
Kitchener, ON
- Full-time
Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
Added 39 mins ago
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Director, Business Marketing – Canada
RBC
Toronto, ON
- Full-time
Banker & Sales Enablement – Develop and deliver sales enablement tools that empower the firm and specific business groups, including factsheets, capability one-pagers, client-facing…

ATB

Client Service Representative - Calgary 8th Avenue Place

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready to deliver impactful leadership every day.

About the role

At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable manner, and building meaningful relationships with our clients. You'll take the time to understand their financial needs, offer personalized solutions, and connect them with the right resources. You'll be a key part of a dynamic team, ensuring every client interaction is positive, efficient, and leaves them feeling valued.

Additional Information

This is a unionized role
This role is based out of the Calgary Eighth Avenue Place branch, but on occasion may be required to travel to neighbouring branches.

Accountabilities

Proactively engage with clients to understand their unique financial needs and goals, providing tailored solutions and guidance.
Skillfully introduce and educate clients on our digital banking tools and platforms, empowering them to manage their finances with ease.
Collaborate with internal teams to ensure seamless operations and resolve client issues efficiently.
Adhere to best practices, policies, and regulations, accurately processing transactions and maintaining the security of branch assets.
Actively participate in team meetings, share insights, and contribute to a positive work environment.

Skills, experience & requirements

Flexible and collaborative team player with a passion for helping others.
Adaptable to change, with strong decision-making and problem-solving skills.
Grade 12 graduate (post-secondary business courses an asset) and strong numerical aptitude.
Proven customer service and/or sales experience.
Familiarity with personal lending services and products is a plus.
Preference given to candidates with previous banking experience.

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

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More about this job

Responsibilities

The Client Service Representative will act as the welcoming face of the branch, providing essential banking services and building meaningful relationships with clients. They will also educate clients on digital banking tools and collaborate with internal teams to ensure efficient operations.

Requirements

Candidates must have a Grade 12 diploma and strong numerical aptitude, with preference given to those with previous banking or sales experience. The role requires a flexible, collaborative team player who is adaptable to change and capable of effective problem-solving.

Skills

Customer service
Sales
Financial services
Digital banking tools
Problem-solving
Decision-making
Numerical aptitude
Relationship building
Transaction processing
Collaboration
Communication

Benefits

Learning and development
Performance enablement
Inclusive programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client Service
Financial Services
Digital Banking
Sales
Customer Experience
Branch Operations
Personal Lending
Transaction Processing
Relationship Management
Team Collaboration
Numerical Aptitude
Problem Solving
Decision Making
ATB Financial

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