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Added 27 mins ago
WP
Manager, Parking and Commercial Operations
Westerner Park
Red Deer, AB
- Full-time
Westerner Park is seeking an experienced and business-focused Manager, Parking and Commercial Operations to lead the performance and growth of key customer-facing commercial operations,…
Added 27 mins ago
Senior Product Design Manager, Payroll
Gusto, Inc.
Toronto, ON
Payroll is the foundation of Gusto and our most-used, most-loved product. It’s the first Gusto experience many customers interact with, and it continues to power their success as they grow.…
Added 42 mins ago
TB
Inside Sales Executive
Task Buddie Virtual Assistance Services
Ottawa, ON
- Full-time
Prior experience in inside sales, sales development, or customer-facing roles preferred
Added 42 mins ago
7
Store Crew
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Calgary, AB
- Full-time
…fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and…
Added 2 hours ago
LC
Produce Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Vancouver, BC
- Full-time
- Lead, coach and motivate colleagues to achieve success and foster colleague growth
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Senior Manager, Global Common Investment Platform
Scotiabank
Toronto, ON
Lead prioritization and sequencing of initiatives to maintain platform consistency and scalability
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Director Partnerships Beverage
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- Full-time
6+ years in account management, customer success, or supply chain consulting, with experience managing enterprise accounts.
Added 3 hours ago
B
Facility Services Manager
BGIS
ON · Ontario, Canada
- Full-time
…offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some…
Added 3 hours ago
SA
Account Executive
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Toronto, ON · North York, ON
- $90,000 to $115,000 USD / year
- Full-time
Cross-Functional Collaboration: Partner with the Marketing team on lead gen strategies and coordinate with the Customer Success team for seamless client hand-offs.
Added 3 hours ago
B
Facility Services Manager
BGIS
ON · ON, Canada
- Full-time
…offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some…
Added 4 hours ago
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PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
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Bolton, ON
- Full-time
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Manufacturing Engineer (Contract)
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Bolton, ON
- Full-time
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Added 4 hours ago
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Department Supervisor-Produce
Federated Co-operatives Limited
AB · Edmonton, AB
- Full-time
Lead, Train & Support Staff through coaching, direction, and team meetings.
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ATB

Client Service Representative - Calgary North Hill

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready to deliver impactful leadership every day.

About the role

At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable manner, and building meaningful relationships with our clients. You'll take the time to understand their financial needs, offer personalized solutions, and connect them with the right resources. You'll be a key part of a dynamic team, ensuring every client interaction is positive, efficient, and leaves them feeling valued.

Additional Information

This is a unionized role
This role is based out of the Calgary North Hill branch, but on occasion may be required to travel to neighbouring branches.

Accountabilities

Proactively engage with clients to understand their unique financial needs and goals, providing tailored solutions and guidance.
Skillfully introduce and educate clients on our digital banking tools and platforms, empowering them to manage their finances with ease.
Collaborate with internal teams to ensure seamless operations and resolve client issues efficiently.
Adhere to best practices, policies, and regulations, accurately processing transactions and maintaining the security of branch assets.
Actively participate in team meetings, share insights, and contribute to a positive work environment.

Skills, experience & requirements

Flexible and collaborative team player with a passion for helping others.
Adaptable to change, with strong decision-making and problem-solving skills.
Grade 12 graduate (post-secondary business courses an asset) and strong numerical aptitude.
Proven customer service and/or sales experience.
Familiarity with personal lending services and products is a plus.
Preference given to candidates with previous banking experience.

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

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More about this job

Responsibilities

The Client Service Representative acts as the welcoming face of the branch, providing essential banking services and personalized financial solutions to clients. They are responsible for educating clients on digital banking tools and collaborating with internal teams to ensure efficient operations.

Requirements

Candidates must have a Grade 12 diploma and strong numerical aptitude, with preference given to those with previous banking or sales experience. The role requires a flexible team player who is adaptable to change and capable of effective problem-solving.

Skills

Customer service
Sales
Banking services
Digital banking tools
Relationship building
Financial needs assessment
Problem-solving
Decision-making
Numerical aptitude
Transaction processing
Collaboration
Communication

Benefits

Flexible programs
Inclusive programs
Learning and development
Performance enablement

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client Service
Financial Services
Digital Banking
Sales
Customer Experience
Transaction Processing
Branch Operations
Personal Lending
Relationship Management
Numerical Aptitude
Problem Solving
Collaboration
Inclusion
Leadership

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