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Added 1 hour ago
WS
Service Centre Outbound Specialist (Bilingual)
WCG Services
Toronto, ON
- Full-time
The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure…
Added 3 hours ago
T
Audit Manager I, Wealth Canada Audit (1121)
TD
Toronto, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 3 hours ago
T
Audit Manager I, Wealth Canada Audit (1144)
TD
Toronto, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 3 hours ago
M
Bilingual Customer Service Representative
Manulife
Halifax, NS · Waterloo, ON · Montreal, QC
- Full-time
Our Contact Center is looking for Bilingual Customer Service Representatives (French & English) to join our dynamic team. This is an exciting opportunity to make a real impact by delivering…
Added 3 hours ago
WS
Employment Consultant
WCG Services
Prince George, BC
- $54,300 CAD / year
- Full-time
Collaborate with other organizations as necessary to coordinate a client’s Action Plan services and financial supports
Added 4 hours ago
B
Manager, Margin Lending
BMO
Toronto, ON · FCP
- Full-time
CIRO licensed (Investment Representative) preferred
Added 4 hours ago
M
Client Service Specialist - AdminAdvantage
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…partnering with multiple stakeholders to deliver exceptional…
Added 4 hours ago
M
Default Management Supervisor
Manulife
Halifax, NS · Kitchener, ON · Toronto, ON · Waterloo, ON
- Full-time
This role is responsible for leading a team that supports customers experiencing financial hardship while balancing customer outcomes, operational effectiveness, and risk management…
Added 4 hours ago
Warehouse Associate
Sonepar
Surrey, BC
Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best.
Added 4 hours ago
E
Sales Representative Farm Animal - Alberta and British Columbia
Elanco
Mississauga, ON · CA - Mississauga
- Full-time
…innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills…
Added 5 hours ago
GP
Représentant des Ventes B2B - Solutions d'Affaires / B2B & Enterprise Sales Representative - Business Solutions
Global Payments Inc.
Toronto, ON · Montreal, QC
- Full-time
…intermédiaire et des grandes entreprises, afin d’accroître la part de marché et de générer des résultats mesurables en matière de…
Added 5 hours ago
E
Customer Care Coordinator
Extendicare
Kitchener, ON · ParaMed Admin Office - WW (Manitou Dr.)
- Part-time
Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and…
Added 5 hours ago
OO
Financial Accounting, Reporting, and Systems Analyst, Financial Analyst
Office of the Superintendent of Financial Institutions Canada
Ottawa, ON · Toronto, ON
- Full-time
This poster will close at 12:00 AM EST on the posting’s indicated closing date (note that for those in the Pacific Time Zone, this corresponds to 9:00PM PST on the previous day). To be…
Added 5 hours ago
OO
Managing Director - Private Pension Plans
Office of the Superintendent of Financial Institutions Canada
Toronto, ON
- Full-time
This poster will close at 12:00 AM EST on the posting’s indicated closing date (note that for those in the Pacific Time Zone, this corresponds to 9:00PM PST on the previous day). To be…
Added 7 hours ago
Client Service Representative - Fort Macleod (Part Time)
ATB
Fort Macleod, AB
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 7 hours ago
M
Director of Engineering - Mortgage Creditor Insurance
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Understanding of the fundamentals of capital markets or financial services in support of our service or product offerings (or are ready to learn by doing!)
Added 8 hours ago
WI
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes,…
Added 8 hours ago
B
Customer Service Representative
BMO
Squamish, BC
- Part-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 9 hours ago
M
Geomatics Internship - Major Projects - May 2027
McElhanney
Calgary, AB
- Volunteer
…of how geomatics supports major project delivery. You’ll be part of a collaborative team that values safety, learning, and professional development, with meaningful opportunities to connect…
Added 9 hours ago
ST
Territory Sales Representative
SimplyAI Talent
Surrey, BC
- Full-time
- Strong customer service and consultative selling abilities.
Added 10 hours ago
EJ
Canada Registered Branch Associate Trainee
Edward Jones
Mississauga, ON
- Full-time
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors…
Added 11 hours ago
A
Client Service Representative - Lethbridge Paramount
ATB
Lethbridge, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 11 hours ago
R&
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes,…
Added 11 hours ago
R&
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes,…
Added 13 hours ago
CC
Member Services Representative (Part-time) - Semiahmoo Branch
Coast Capital Savings
Surrey, Brit
- Part-time
On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify…

ATB

Client Service Representative - Fort Macleod (Part Time)

Fort Macleod, AB, Canada

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Job details

Posting language: English
Posted: Sep 29, 2026

The title and job type details differ. Check the full description.

Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

About the role

At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable manner, and building meaningful relationships with our clients. You'll take the time to understand their financial needs, offer personalized solutions, and connect them with the right resources. You'll be a key part of a dynamic team, ensuring every client interaction is positive, efficient, and leaves them feeling valued.

Additional Information

This is a unionized role
This is a part-time opportunity at 21.75 hours OR 3 days/week
This role is based out of the Fort Macleod branch, but on occasion may be required to travel to neighbouring branches.

Accountabilities

Proactively engage with clients to understand their unique financial needs and goals, providing tailored solutions and guidance.
Skillfully introduce and educate clients on our digital banking tools and platforms, empowering them to manage their finances with ease.
Collaborate with internal teams to ensure seamless operations and resolve client issues efficiently.
Adhere to best practices, policies, and regulations, accurately processing transactions and maintaining the security of branch assets.
Actively participate in team meetings, share insights, and contribute to a positive work environment.

Skills, experience & requirements

Flexible and collaborative team player with a passion for helping others.
Adaptable to change, with strong decision-making and problem-solving skills.
Grade 12 graduate (post-secondary business courses an asset) and strong numerical aptitude.
Proven customer service and/or sales experience.
Familiarity with personal lending services and products is a plus.
Preference given to candidates with previous banking experience.

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

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More about this job

Responsibilities

The Client Service Representative provides essential banking services and builds meaningful relationships with clients in a friendly, approachable manner. They are responsible for processing transactions, educating clients on digital banking tools, and collaborating with the team to ensure efficient operations.

Requirements

Candidates must have a Grade 12 diploma and strong numerical aptitude, with preference given to those with previous banking or sales experience. The role requires a flexible team player who is adaptable to change and capable of providing personalized financial solutions.

Skills

Customer service
Sales
Numerical aptitude
Digital banking tools
Problem-solving
Decision-making
Collaboration
Communication
Transaction processing
Relationship building
Personal lending

Benefits

Flexible work programs
Inclusive work environment
Performance enablement
Learning and development

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Service
Sales
Digital Banking
Financial Services
Transaction Processing
Personal Lending
Client Relations
Numerical Aptitude
Retail Banking
Branch Operations

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