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Added 12 mins ago
GD
Subcontracts Procurement Specialist
General Dynamics Land Systems–Canada
London, ON
- Contract
Added 12 mins ago
LC
Store Administrator, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Full-time
…sales, inventory, payroll, and benefits reporting and other financial requirements in order to achieve the financial objectives of the…
Added 12 mins ago
B
BILINGUAL SENIOR ANALYST, INSURANCE AND OPERATIONS SUPPORT
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- Full-time
…It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian…
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- Full-time
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3+ years of experience in mortgage operations, mortgage administration, or a closely related financial services operations role
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Achieve financial targets by managing controllable costs and optimising operations.
Added 27 mins ago
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Personal Banking Advisor - Calgary West Springs
ATB
Calgary, AB
- Full-time
Elevate Your Career as a Personal Banking Advisor at ATB Financial!
Added 42 mins ago
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Senior IT Internal Controls Auditor
Tilray Brands, Inc.
Toronto, ON
- $70,000 to $85,000 CAD / year
- Full-time
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Added 42 mins ago
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IT Internal Controls Auditor
Tilray Brands, Inc.
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
…consultants, agencies or organizations that seek certain personal or financial information from you (e.g. passwords, login ids, credit card information). Tilray does not charge any…
Added 42 mins ago
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Oracle Finance Cloud-Lead
IBM
Vaughan, ON
- $135,000 to $185,000 CAD / year
- Full-time
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Oracle Finance Cloud-Lead
IBM
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- Full-time
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Senior Project Manager Finance Modernization
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- Full-time
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Added 42 mins ago
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Billing Coordinator
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Laval, QC
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Added 42 mins ago
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Account Executive
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Vancouver, BC
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WSP in Canada
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Collaborate with stakeholders such as trading, scheduling, and financial teams for actualized volumetric and fee-related inquiries
Added 42 mins ago
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Oracle Finance Cloud-Lead
IBM
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- $135,000 to $185,000 CAD / year
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As a Package Consultant: Oracle Finance Cloud, you will streamline clients' financial operations through the implementation of Oracle Finance Cloud solutions, focusing on designing and…
Added 42 mins ago
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Added 42 mins ago
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Oracle Finance Cloud-Lead
IBM
Calgary, AB
- $135,000 to $185,000 CAD / year
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Added 42 mins ago
SM
GOAPRDJP000001031 - Processing Center Advisor
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…claims, supporting documentation, program information, and financial data to ensure accuracy, accountability, compliance, and…
Added 42 mins ago
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GOAPRDJP000001031 - Processing Center Advisor
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…claims, supporting documentation, program information, and financial data to ensure accuracy, accountability, compliance, and…

ATB

Client Service Representative - Lethbridge Paramount

Lethbridge, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

About the role

At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable manner, and building meaningful relationships with our clients. You'll take the time to understand their financial needs, offer personalized solutions, and connect them with the right resources. You'll be a key part of a dynamic team, ensuring every client interaction is positive, efficient, and leaves them feeling valued.

Additional Information

This is a unionized role.
This is an internal only posting.
This role requires Saturday shifts on a rotating basis.
This role is based out of the Lethbridge Paramount branch, but on occasion may be required to travel to neighbouring branches.

Accountabilities

Proactively engage with clients to understand their unique financial needs and goals, providing tailored solutions and guidance.
Skillfully introduce and educate clients on our digital banking tools and platforms, empowering them to manage their finances with ease.
Collaborate with internal teams to ensure seamless operations and resolve client issues efficiently.
Adhere to best practices, policies, and regulations, accurately processing transactions and maintaining the security of branch assets.
Actively participate in team meetings, share insights, and contribute to a positive work environment.

Skills, experience & requirements

Flexible and collaborative team player with a passion for helping others.
Adaptable to change, with strong decision-making and problem-solving skills.
Grade 12 graduate (post-secondary business courses an asset) and strong numerical aptitude.
Proven customer service and/or sales experience.
Familiarity with personal lending services and products is a plus.
Preference given to candidates with previous banking experience.

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

Apply About employer

More about this job

Responsibilities

The Client Service Representative acts as the welcoming face of the branch, providing essential banking services and personalized financial solutions to clients. They are responsible for educating clients on digital tools, processing transactions accurately, and collaborating with the team to ensure efficient operations.

Requirements

Candidates must have a Grade 12 diploma and strong numerical aptitude, with preference given to those with previous banking or sales experience. The role requires a flexible team player who is comfortable with rotating Saturday shifts and occasional travel to neighboring branches.

Skills

Customer service
Sales
Financial services
Digital banking tools
Relationship building
Problem-solving
Decision-making
Numerical aptitude
Transaction processing
Collaboration
Communication
Personal lending

Benefits

Flexible work programs
Inclusive work environment
Learning and development opportunities
Performance enablement

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client Service
Financial Services
Digital Banking
Personal Lending
Customer Experience
Transaction Processing
Branch Operations
Sales
Relationship Management
Numerical Aptitude
Team Collaboration
Policy Compliance
Retail Banking

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