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Added 2 mins ago
Customer Service Representative
U-Haul
Victoria, BC
…of friendly, motivated people for the position of Customer Service Representative (Seasonal). As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 17 mins ago
A
Client Service Representative - Cardston (12 Months Term)
ATB
Cardston, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 17 mins ago
A
Client Service Representative - Sherwood Park Wye Garden
ATB
Sherwood Park, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 32 mins ago
NS
Food Service Worker - Nutrition and Food Services
Nova Scotia Health Authority
Cleveland, NS
- Internship
The Food Service Worker serves meals to patients, staff and visitors; delivers selective menus, meals, and nourishments to patients; and supplies to work areas; assists in preparation,…
Added 32 mins ago
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Seasonal Customer Experience Representative
Indigo
AB · Edmonton, AB
- $15 CAD / hour
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Nova Scotia Health Authority
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Current Basic Cardiac Life Support (BCLS) training or requirement to complete training within first three (3) months of employment
Added 32 mins ago
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Equipment Technical Support Representative
Inland Truck & Equipment
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- Full-time
Inland is seeking an experienced Equipment Technical Support Representative to grow our Corporate Equipment Service Support team by providing advanced technical support for forestry and…
Added 47 mins ago
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Equipment Technical Support Representative
Inland Truck & Equipment
Fort St. John, BC
- Full-time
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Equipment Technical Support Representative
Inland Truck & Equipment
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- Full-time
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Equipment Technical Support Representative
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Equipment Technical Support Representative
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Inside Sales Representative Calgary South
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Calgary, AB
- Full-time
Customer service experience in fast paced setting required.
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Customer Service Representative/Dispatch
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The customer service representative must provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment.…
Added 1 hour ago
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Inside Sales Representative
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Technical Account Manager, Advanced Materials
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Added 1 hour ago
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Merchandising Associate: Part Time (TEMP)- COQUITLAM
The Home Depot
Coquitlam, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 1 hour ago
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Customer Sales Support Representative
Sandvik
Sudbury, ON · Saskatoon, SK · Surrey, BC
- Full-time
As a Customer Sales Support Representative, you will be a key point of contact for customers throughout the sales and order process. You will respond to inquiries, prepare quotes,…
Added 1 hour ago
T
TD Wealth- Client Service Associate- Private Investment Advice
TD
Quebec, QC
- Full-time
…clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor or…
Added 1 hour ago
CA
Sales Support Specialist
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Reporting to the Vice President of National Advisor Sales, the Sales Support Specialist is responsible for the professional administration and support of all sales and marketing activities…

ATB

Client Service Representative - Sherwood Park Wye Garden

Sherwood Park, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready to deliver impactful leadership every day.

About the role

At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable manner, and building meaningful relationships with our clients. You'll take the time to understand their financial needs, offer personalized solutions, and connect them with the right resources. You'll be a key part of a dynamic team, ensuring every client interaction is positive, efficient, and leaves them feeling valued.

Additional Information

This is a unionized role.
This role requires Wednesday evening & Saturday shifts on a rotating basis.
This role is based out of the Sherwood Park Wye Garden branch, but on occasion may be required to travel to neighbouring branches.

Accountabilities

Proactively engage with clients to understand their unique financial needs and goals, providing tailored solutions and guidance.
Skillfully introduce and educate clients on our digital banking tools and platforms, empowering them to manage their finances with ease.
Collaborate with internal teams to ensure seamless operations and resolve client issues efficiently.
Adhere to best practices, policies, and regulations, accurately processing transactions and maintaining the security of branch assets.
Actively participate in team meetings, share insights, and contribute to a positive work environment.

Skills, experience & requirements

Flexible and collaborative team player with a passion for helping others.
Adaptable to change, with strong decision-making and problem-solving skills.
Grade 12 graduate (post-secondary business courses an asset) and strong numerical aptitude.
Proven customer service and/or sales experience.
Familiarity with personal lending services and products is a plus.
Preference given to candidates with previous banking experience.

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

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More about this job

Responsibilities

The Client Service Representative will provide essential banking services and build meaningful relationships with clients by understanding their financial needs. They will also educate clients on digital banking tools and collaborate with internal teams to ensure efficient branch operations.

Requirements

Candidates must have a Grade 12 diploma and strong numerical aptitude, with preference given to those with previous banking or sales experience. The role requires flexibility to work rotating Wednesday evening and Saturday shifts.

Skills

Customer service
Sales
Banking services
Financial needs assessment
Digital banking tools
Transaction processing
Problem-solving
Decision-making
Numerical aptitude
Collaboration
Relationship building
Personal lending

Benefits

Learning and development
Performance enablement
Inclusive programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client Service
Financial Services
Digital Banking
Personal Lending
Customer Experience
Transaction Processing
Sales
Branch Operations
Relationship Management
Numerical Aptitude
Team Collaboration
Policy Adherence

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