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Added 1 min ago
Director, Anti-Fraud, North America
Manulife
Toronto, ON · Waterloo, ON
Full-time
Experience: 8+ years of experience in Financial Crime and/or Fraud risk management, AML/ATF, compliance, or risk management, preferably in the financial sector.
Added 1 hour ago
Client Service Representative - Stettler
ATB
Stettler, AB
Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 2 hours ago
Senior Specialist Trade Centre
IG Wealth Management
Quebec, QC
Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 2 hours ago
Member Services Representative - Headquarters Branch
Coast Capital
Surrey, BC
Part-time
Part of the Coast Capital Savings Federal Credit Union family of brands, we’ve been unlocking financial opportunities that positively impact people and communities for more than 85 years.…
Added 3 hours ago
Field Marketing Representative - Ottawa, ON
Kognitive Sales Solutions
Ottawa, ON
Full-time
Permanent full-time or part-time opportunities available
Added 3 hours ago
Patient Service Representative
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Part-time
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Executive Director
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Nelson, BC
Full-time
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Added 4 hours ago
Client Care Representative - Personal Lines
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Full-time
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Full-time
As a Client Experience Representative, you will be the first voice clients hear when they call anywhere across HUB Canada West and you’ll play a hands-on role helping clients connect to the…
Added 4 hours ago
Financial Services Sales Associate
WBU
AB · Edmonton, AB
Full-time
As a Financial Service Representative, you'll help individuals, families, and business owners protect their income, build wealth, and plan for life's big milestones. We train you, help you…
Added 5 hours ago
Contact Center Rep II, Easyline Everyday Banking
TD
Toronto, ON · Markham, ON
Full-time
Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
Added 5 hours ago
Client Service Representative - Stettler
ATB Financial
Stettler, AB
Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 6 hours ago
Supervisor, Claims
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Dartmouth, NS · Calgary, AB · Lethbridge, AB · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
…that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided…
Added 6 hours ago
Member Services Representative
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Edmonton, AB
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Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Dartmouth, NS · Calgary, AB · Lethbridge, AB · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
…that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided…
Added 7 hours ago
CSR
Sonepar
Edmonton, AB
The Customer Service Representative is integral to ensuring exceptional customer service and efficient sales operations. This position involves responding to customer inquiries, processing…
Added 7 hours ago
Senior Cloud Platform Engineer (AWS), AI Infrastructure - Evinova
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Build self-service capabilities and automation that improve developer experience and reduce operational toil.
Added 8 hours ago
Cemetery and Funeral Planning Partner
THE BEECHWOOD CEMETERY
Ottawa, ON
$100,000 to $150,000 CAD / year
Full-time
We are excited to be growing our team and we are looking for a full-time permanent Family Services Representative to join our cemetery and funeral pre-planning team.
Added 8 hours ago
Bilingual Desktop Support
Wawanesa Insurance
Toronto, ON · Kitchener, ON · North York-Toronto, ON (Onsite, ON
…that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided…
Added 8 hours ago
Captain, Correctional Facility (Term)
The Government of Nova Scotia
Dartmouth, NS
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Added 8 hours ago
Softgoods Associate (Full-Time)
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A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
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Studio Coach - Carleton Place, ON
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Added 8 hours ago
Sales Representative
Kognitive Sales Solutions
Mississauga, ON
Full-time
Permanent full-time or part-time positions so we can build careers, not just jobs
Added 8 hours ago
Sales Representative - Calgary, AB
Kognitive Sales Solutions
Calgary, AB
Full-time
…meaningful connections with consumers in-store. As a Sales Representative, you will represent one of Canada’s most trusted financial brands within major retail locations across the…

ATB

Client Service Representative - Stettler

Stettler, AB, Canada

Job type: Full-time
Posting language: English
Posted: Oct 1, 2026

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Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

About the role

At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable manner, and building meaningful relationships with our clients. You'll take the time to understand their financial needs, offer personalized solutions, and connect them with the right resources. You'll be a key part of a dynamic team, ensuring every client interaction is positive, efficient, and leaves them feeling valued.

Additional Information

This is a unionized role
This role is based out of the Stettler branch, but on occasion may be required to travel to neighbouring branches.

Accountabilities

Proactively engage with clients to understand their unique financial needs and goals, providing tailored solutions and guidance.
Skillfully introduce and educate clients on our digital banking tools and platforms, empowering them to manage their finances with ease.
Collaborate with internal teams to ensure seamless operations and resolve client issues efficiently.
Adhere to best practices, policies, and regulations, accurately processing transactions and maintaining the security of branch assets.
Actively participate in team meetings, share insights, and contribute to a positive work environment.

Skills, experience & requirements

Flexible and collaborative team player with a passion for helping others.
Adaptable to change, with strong decision-making and problem-solving skills.
Grade 12 graduate (post-secondary business courses an asset) and strong numerical aptitude.
Proven customer service and/or sales experience.
Familiarity with personal lending services and products is a plus.
Preference given to candidates with previous banking experience.

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

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More about this job

Responsibilities

The Client Service Representative provides essential banking services and builds meaningful relationships with clients to understand their financial needs. They also educate clients on digital banking tools and ensure efficient, secure transaction processing.

Requirements

Candidates must have a Grade 12 diploma and strong numerical aptitude, with preference given to those with previous banking or sales experience. Strong interpersonal skills and the ability to adapt to change are essential for this role.

Skills

Customer service
Sales
Banking services
Financial needs assessment
Digital banking tools
Transaction processing
Problem-solving
Decision-making
Numerical aptitude
Relationship building
Collaboration
Communication
Personal lending

Benefits

Learning and development
Performance enablement
Inclusive programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Customer Service
Sales
Digital Banking
Personal Lending
Transaction Processing
Client Relations
Stettler
ATB Financial
Unionized
Numerical Aptitude
Problem-solving
Collaboration

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