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Added 1 hour ago
Financial Associate Wood Gundy
CIBC
Vancouver, BC
Full-time
CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As a Client Support Associate, you will work closely with investment advisors at…
Added 2 hours ago
Field Service Technician
Ricoh
Victoria, BC
Full-time
Field Service Technician / Senior Field Representative, Technology Services – Victoria
Added 4 hours ago
Customer Service Agent
Quincaillerie Richelieu Ltee
Winnipeg, MB
Full-time
Richelieu Hardware is looking for a Customer service representative for the Winnipeg, Manitoba.
Added 4 hours ago
Customer Operations Manager
Novartis
Toronto, ON
Full-time
Monitor operational performance against service expectations, including on-time delivery, unused-dose management, issue-resolution timelines, and customer satisfaction.
Added 4 hours ago
Bilingual Customer Care Team Coordinator - Part Time
Extendicare
Ottawa, ON · ParaMed Admin Office - Champlain (Hunt Club Rd.)
Part-time
As a Bilingual Customer Care Representative, you will serve as the primary point of contact for clients and field staff, providing exceptional customer service in both English and French…
Added 5 hours ago
Associate Operations Representative
RBC
Vancouver, BC
Part-time
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
Added 5 hours ago
Sr. Specialist – Mainframe & Compute Platform Governance
Canadian Tire Corporation
Toronto, ON
Full-time
This role is accountable for platform governance, service ownership, lifecycle strategy, observability governance, vendor oversight, and reliability outcomes across the compute environment.…
Added 6 hours ago
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
SK · Saskatchewan, Canada
Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Added 6 hours ago
DIRECTOR, GOVERNMENT FUNDS - Montreal, Ottawa & Toronto
BDC
Ottawa, ON · Toronto, ON · Montreal, QC
Full-time
Respond to complex and time-sensitive requests from internal and external stakeholders while maintaining a high standard of service and professionalism
Added 6 hours ago
Clinical Research and Trials Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Sanya’k̓ula
Vancouver, BC
Full-time
The CRTC participates as a part of an interdisciplinary team and is responsible for the coordination of clinical trial activities to ensure that the objectives of the clinical trial are…
Added 7 hours ago
Customer Service Representative
Circle K
Charlottetown, PE
Part-time
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
Added 8 hours ago
Financial Planning Consultant
CIBC
Rosedale, MB · Hamilton, ON
Full-time
You will be part of CIBC’s Financial Planning and Advice team, which offers comprehensive financial planning and specialized wealth planning strategies to CIBC’s clients, including estate…
Added 8 hours ago
Account Manager, French Bilingual
Fiserv
Mississauga, ON
Full-time
…money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably,…
Added 10 hours ago
Flexible Learning Administrator
Saskatchewan Polytechnic Alumni
Regina, SK · Greater Regina Metropolitan Area
Part-time
Provide budgeting and financial forecasting expertise which includes analyzing and tracking cost center budgets, advising and recommending accordingly to the Flexible Learning Consultant,…
Added 11 hours ago
Wealth Advisor
ATB
Red Deer, AB
Full-time
…will be responsible for the investment advice and holistic financial planning needs of existing and prospective clients. This is a sales-driven, client-focused role that blends advisory…
Added 11 hours ago
Client Services Representative - Calgary West Springs
ATB
Calgary, AB
Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 12 hours ago
Préposé(e) au service à la clientèle NUIT -ACT
Couche-Tard
Saint-Calixte, QC
Full-time
…be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this…
Added 13 hours ago
Veterinary Reception, Client Care, Burlington Animal Hospital
VCA Animal Hospitals
Burlington, ON
Full-time
At Burlington Animal Hospital, we welcome a Veterinary Reception, Client Service Representative to join our team full-time in Burlington, Ontario. This is an exciting opportunity for an…
Added 13 hours ago
Member Service Representative 1 - RC - Union
Coastal Community
Nanaimo, BC
Full-time
We're a financial services co-operative with an expansive reach on Vancouver Island, the Gulf and Discovery islands and North Central BC. Joining us is your chance to work, and do good,…
Added 13 hours ago
Member Service Representative 1 - RC - Union
Coastal Community
Nanaimo, BC
Part-time
We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a Member Service Representative, so if…
Added 13 hours ago
Member Service Representative 1 - RC - Union
Coastal Community
Nanaimo, BC
Full-time
We're a financial services co-operative with an expansive reach on Vancouver Island, the Gulf and Discovery islands and North Central BC. Joining us is your chance to work, and do good,…
Added 14 hours ago
Overnight Customer Care Coordinator
ParaMed Home Health Care
Kitchener, ON
Part-time
Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and…
Added 14 hours ago
Business Development Representative
Arrowhead Programs
Langley (District), BC · City of Langley, BC
Full-time
…seeking an energetic and results-driven Business Development Representative to expand our market presence across Western…
Added 14 hours ago
Wealth Advisor
ATB Financial
Red Deer, AB
Full-time
…will be responsible for the investment advice and holistic financial planning needs of existing and prospective clients. This is a sales-driven, client-focused role that blends advisory…
Added 15 hours ago
Account Representative, Group Benefits
The Canada Life Assurance Company
Ottawa, ON
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

ATB

Mobile Client Service Representative - Edm West Pointe Advisory Ctr

Stony Plain, AB, Canada
Spruce Grove, AB, Canada
Edmonton, AB, Canada

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

About the role

At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable manner, and building meaningful relationships with our clients. You'll take the time to understand their financial needs, offer personalized solutions, and connect them with the right resources. You'll be a key part of a dynamic team, ensuring every client interaction is positive, efficient, and leaves them feeling valued.

Additional Information

This is a unionized role
This role requires Wednesday evening & Saturday shifts on a rotating basis
This role is based out of the Edmonton West Pointe Advisory Ctr branch, but on occasion may be required to travel to neighbouring branches.
This position will be scheduled to work at multiple locations (Edmonton The Grange, Spruce Grove, Stony Plain) that are different from your primary work location to cover absences and/or where required for business reasons. This role is fully in-person at a variety of locations; with a regular commitment to have you operate from your home branch for coaching, connection and learning opportunities.

Accountabilities

Proactively engage with clients to understand their unique financial needs and goals, providing tailored solutions and guidance.
Skillfully introduce and educate clients on our digital banking tools and platforms, empowering them to manage their finances with ease.
Collaborate with internal teams to ensure seamless operations and resolve client issues efficiently.
Adhere to best practices, policies, and regulations, accurately processing transactions and maintaining the security of branch assets.
Actively participate in team meetings, share insights, and contribute to a positive work environment.

Skills, experience & requirements

Flexible and collaborative team player with a passion for helping others.
Adaptable to change, with strong decision-making and problem-solving skills.
Grade 12 graduate (post-secondary business courses an asset) and strong numerical aptitude.
Proven customer service and/or sales experience.
Familiarity with personal lending services and products is a plus.
Preference given to candidates with previous banking experience.

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

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More about this job

Responsibilities

You will act as the welcoming face of the bank, providing essential services and personalized financial solutions to clients. Additionally, you will educate clients on digital banking tools and collaborate with internal teams to ensure efficient operations.

Requirements

Candidates must have a Grade 12 diploma and strong numerical aptitude, with preference given to those with previous banking or sales experience. You must be a flexible team player capable of working rotating shifts, including evenings and Saturdays.

Skills

Customer service
Sales
Financial services
Digital banking tools
Problem-solving
Decision-making
Numerical aptitude
Collaboration
Relationship building
Transaction processing
Communication

Benefits

Learning and development
Performance enablement
Inclusive programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client Service
Financial Services
Digital Banking
Sales
Customer Experience
Retail Banking
Personal Lending
Transaction Processing
Branch Operations
Team Collaboration
Problem Solving
Numerical Aptitude
Relationship Management

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