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Customer Service / Tech Support Rep (On-Site)
Concentrix
Belleville, ON
- Full-time
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Customer Service Rep – On-Site (Bilingual: French / English)
Concentrix
Chatham-Kent, ON · Chatham, ON
- Full-time
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Customer Service Rep (Bilingual: French/English) On-Site
Concentrix
Oshawa, ON
- Full-time
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Content Moderator (Bilingual: Hebrew/English) On-Site
Concentrix
Mississauga, ON
- Full-time
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Customer Service Rep – Automotive (On-Site)
Concentrix
Mississauga, ON
- Full-time
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FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
Build a positive, collaborative team culture by leading regular huddles to share goals, celebrate successes, strengthen product knowledge, and encourage two-way feedback.
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Technical Sales Engineer - Georgetown, Ontario, Canada
Solinst
Georgetown, ON
- Full-time
…meetings, and in-person discussions across the Solinst Group product…
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Automotive Customer Service Representative (On-Site)
Concentrix
Oshawa, ON
- Full-time
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Practice Consultant - Medical Aesthetics
BoomerangFX
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
Stay current on product updates and act as a subject matter expert
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Customer Service / Inside Sales Rep (On-Site)
Concentrix
Oshawa, ON
- Full-time
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Directeur de succursale - ventes et opérations / Branch Manager - Sales & Operations
Quantum Management Services Ltd.
Montreal, QC
- Full-time
Added 12 mins ago
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Security Officer
Gateway Casinos
Sault Ste. Marie, ON
- Part-time
…multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming…
Added 12 mins ago
Senior SAP FICO Functional Analyst
Domtar Products
Montreal, QC
…expertise and support for SAP FI/CO, with a focus on finance and product costing processes. You will analyze business needs, troubleshoot issues, configure solutions where applicable, and…
Added 12 mins ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for the Senior Manager, Investment Fund Operations, to join our Asset Management Product team.
Added 12 mins ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for the Senior Manager, Investment Fund Operations, to join our Asset Management Product team.
Added 12 mins ago
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Field Service Representative / Représentant(e) de service sur le terrain
Ecolab
Quebec, QC · Saguenay, QC
- Full-time
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
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Product Marketing Manager - Contractor - 26423
Enverus
Calgary, AB
- Contract
This is a contractor role backfilling a Product Marketing Manager during planned parental leave. You will own product marketing for the Minerals and Adjacent Markets segment, keeping…
Added 12 mins ago
Senior Manager, Small Business Value Proposition (English/Spanish) - Toronto (12-Month Contract)
Scotiabank
Toronto, ON
Support continuous improvement in product mix and business model with an omnichannel approach, while anticipating client needs and innovate in service delivery
Added 12 mins ago
Senior Software Developer
Range
Toronto, ON
We're looking for an experienced developer to join TripArc as a Senior Software Developer. You'll work on a mature travel platform that thousands of travel professionals rely on every day,…
Added 12 mins ago
Stock Keyholder, FT (5AM-2PM)
Under Armour
Ottawa, ON
As a Stock Keyholder, you're the go-to for keeping product moving and shelves stocked. You'll lead the charge on shipments, pricing, and stockroom standards - making sure everything's in…
Added 12 mins ago
Solutions Architect - App Enablement Lead
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Collaborate with product owners, business analysts, and developers to ensure the delivery of high-quality solutions.
Added 12 mins ago
Director, Manufacturing Engineering & Site Quality
Celestica International LP
Newmarket, ON
…process engineering, failure analysis laboratory services, product testing, continuous improvement initiatives, and site quality assurance…
Added 12 mins ago
SR. PRODUCT MANAGER (HYBRID)
McCormick & Company
Mississauga, ON
The Senior Product Manager leads the P&L management and in-market results for a group of brands in the condiments and sauces space. This candidate will collaborate cross-functionally to…
Added 27 mins ago
Field Sales Representative - Process Analytics
Mettler Toledo
Calgary, AB · BC · MB · SK
…and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our…
Added 27 mins ago
TC
General Manager, Allied Parts
Toromont Cat
Concord, ON
- Full-time
The opportunity to develop new markets, commercial partnerships, supplier relationships and product offerings.

ATB

Quality Assurance Lead

Calgary, AB, Canada
Edmonton, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

About the role

This position has a hybrid work arrangement. On average, this means 1 day on-site per week. Please note that this is subject to change due to business priorities.

As ATB’s next QA Lead you will have a unique opportunity to contribute to ATB through challenging, meaningful and diverse opportunities while creating happiness for our customers and each other.

We’re on a long term journey to implement a world class CRM for ATB across the enterprise. The role is key to ensure we’re building a solution with the highest quality.

This role will be responsible for defining and executing on the QA strategy for ATB’s Salesforce Advisory CRM implementation based upon Salesforce and integrations into the platform. This role will support our software delivery engine and help increase code quality and speed to market.

Accountabilities

In collaboration with other QA Leads and the Manager, QA Services, define overall quality standards, build test strategies, write detailed test plans, and provide guidance and mentorship to other QA team members
Use a risk management approach to develop test plans, cases and scripts and prioritize test execution based on level of risk
Define and maintain comprehensive QA coverage and ensure a balanced approach between automated and manual testing throughout the Salesforce deployment pipeline
Drive the implementation and optimization of test automation frameworks, scripts, and management platforms
Act as a bridge between product, design, and development teams to clarify requirements and share release updates
Evaluate testing needs and deliver accurate effort and resource estimations
Supervise test case execution, track defect resolution, and collaborate closely with developers to address issues
Track key quality metrics (such as defect rates and test coverage) and report progress to management
Manage, coordinate, and mentor QA engineers and analysts, assigning daily testing tasks
Execute testing of Salesforce product and integration components, applying automation techniques as appropriate
Analyze the impact of change on test environments, test plans and integration
Liaise with all project participants, team leads, vendors, and other ATB resources at various levels
Use preventative testing techniques such as peer reviews and walkthroughs including all appropriate documentation
Ensure test data is adequate and compliant to privacy and confidentiality rules
Oversee all aspects of the test execution phase including requirements change management
Maintain and oversee the use of ATB accepted testing tools during the life of the program
Report overall status of testing activities and summarize issues encountered
Recommend a go/no go action based on test results
Transfer lessons learned and new/changed workflows to testing best practices and business systems knowledge repositories
Identifies and resolves risks associated with achieving milestones

Skills, experience & requirements

Recognized Computer Science, related Software Development field or equivalent practical experience
7+ years experience in the Quality Assurance and testing field
3+ years of experience with Salesforce and nCino
Experience with testing methodologies and managing the testing life-cycle
Experience with automated and manual test tools
Experience developing and managing all test Assets (test Plans, test Cases, and automated and manual test Scripts)
Familiarity with Financial Systems
Strong analytical and critical thinking skills to recognize and comprehend complex issues, policies, regulatory requirements and industry information affecting ATB’s environment
Experience with testing digital products on a cross section of devices, browsers, operating systems and platforms
Experience with agile development processes using scrum/kanban following a defined product roadmap with dedicated product team
Excellent interpersonal, leadership, communication, problem solving and decision making skills
Strong ability to prioritize activities and excellent time management and organizational skills
Previous experience with QA and Development tools including SaaS products (i.e. PyTest, Python and Playwright)
Knowledge of cloud based software development and deployment
A curious and inquisitive approach to learning and problem solving
Desire to bridge technical gaps by digging into how things function and suggesting solutions to problems
Ability to adapt to new responsibilities as assigned

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

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More about this job

Responsibilities

The QA Lead will define and execute the quality assurance strategy for the enterprise Salesforce CRM implementation. This role involves mentoring QA team members, managing test automation frameworks, and collaborating with cross-functional teams to ensure high-quality software delivery.

Requirements

Candidates must have over 7 years of experience in Quality Assurance and at least 3 years of experience with Salesforce and nCino. A background in Computer Science or a related software development field is required, along with strong analytical and leadership skills.

Skills

Quality Assurance
Salesforce
nCino
Test automation
Risk management
Test strategy
Agile
Scrum
Kanban
Python
PyTest
Playwright
Software testing
Leadership
Analytical skills
Communication

Benefits

Learning and development
Flexible programs
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Salesforce
nCino
CRM
Test automation
Test strategy
Risk management
Agile
Scrum
Kanban
Python
PyTest
Playwright
Software development
Financial systems
Cloud-based software
Digital products
Test plans
Test scripts
Defect resolution
Quality metrics
SaaS
Integration testing
Peer reviews
Privacy compliance
Leadership
Analytical thinking
Problem solving
Time management
Cross-functional collaboration

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