Find work in Canada.

553,194 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 7 hours ago
Operations Co-op (Waybound)
Optima Living
Vancouver, BC
This practicum is embedded within Optima Waybound, our leadership and workforce development initiative. You will contribute to strengthening leadership capacity and operational excellence…
Added 19 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 20 hours ago
MD
Pub Util Rates Analyst 3 or 4; Energy Infrastructure and Regional Analyst
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Energy Infrastructure and Regional Analyst
Added 1 day ago
AF
Quality Assurance Analyst (18-month temp)
ATB Financial
Calgary, AB
- Temporary
As ATB’s next QA Analyst you will have a unique opportunity to contribute to ATB through challenging, meaningful and diverse opportunities while creating happiness for our customers and…
Added 1 day ago
B
Tax Analyst // Analyste Fiscal(e)
BAT
Montreal, QC
- Full-time
We’re pleased to share an exciting new opening within our Corporate Finance Team for the position of Tax Analyst based out of Montreal, Canada.
Added 1 day ago
AL
Analyst, Accounts Receivable
Avenue Living
Calgary, AB
- Full-time
Avenue Living Asset Management is dedicated to sourcing, analyzing, and strategizing long-term investments. Since 2006, we have grown rapidly across North America, with more than $9 billion…
Added 1 day ago
MD
Facilities and Operations Leader - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position will develop, implement, evaluate and maintain a facilities management program providing advanced level professional guidance to ensure an efficient and safe working…
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
S
Application Support Engineer (Front Office)
Synechron
Mississauga, ON
- Full-time
…teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global…
Added 1 day ago
A
Senior SAP Programmer Analyst TRBK
ATB
Remote, Canada
- Full-time
- Remote
…tracking and updating work progress across diverse project management methodologies (Agile, Waterfall, etc.) and tracking tools (Jira, ServiceNow, Smartsheets,…
Added 1 day ago
A
Senior Functional Analyst, Salesforce Retail CRM
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Senior Functional Analyst, Salesforce Retail CRM, you will serve as the critical functional bridge between business operations, our Business Improvement Partners, and…
Added 1 day ago
CC
Distribution Analyst
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
…analysis, business planning, KPI target setting, Power BI dashboard management, advanced Excel reporting, automation, and ad-hoc business analysis. The analyst partners with Operations,…
Added 1 day ago
B
Financial and Business Intelligence Analyst, Global Trade Services
BRP
Sherbrooke, QC
- Full-time
We are looking for a Financial and Business Intelligence Analyst – Global Trade Services, reporting to the manager of Finance, Corporate Functions
Added 1 day ago
S
Business Metrics Analyst
SaskTel
Regina, SK
- Full-time
…solutions. Provides a centralized source of business metrics for management in order to make sound business…
Added 1 day ago
FI
Junior Data Analyst
Fleetway Inc.
Halifax, NS
- Full-time
As a Jr. Data Analyst (Crewing), you will support the development of reliable data assets that help teams make informed decisions, improve processes, and solve complex business challenges.…
Added 1 day ago
EP
Analyst/ Associate – Corporate Finance & M&A
ElkLake Partners
Calgary, AB
- Full-time
…Western Canada. We advise business owners, shareholders, and management teams on acquisitions, divestitures, capital formation, and strategic…
Added 1 day ago
FS
Business Analyst, Pension
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
…initiatives for submission to the Pensions Division and FSRA senior…
Added 1 day ago
T
Cyber Security Intern/Co-op (Winter 2027)
TD
Mississauga, ON · Toronto, ON
- Full-time
…infrastructure, and Cloud environments. Each of the Cyber Security Analyst roles focuses on operational execution of security controls and tooling in order to better defend, identify, and…
Added 1 day ago
TE
Land Analyst
TC Energy
Calgary, AB
- Full-time
…be responsible for advising, coordinating and/or leading the management of third-party programs and documentation and record keeping requirements in support of ongoing access to existing…
Added 1 day ago
M
Winter Co-Op 2027 - Taxation Analyst
Manulife
Waterloo, ON
- Full-time
At Manulife John Hancock, we believe in investing in the future – starting with you. Our Taxation Analyst Winter Co-op is an opportunity to gain hands-on experience within our Canadian Tax…
Added 1 day ago
LC
Senior Product Analyst, People Technology & Analytics
Loblaw Companies Limited
Brampton, ON
- Full-time
We are seeking a Senior Product Analyst, People Technology & Analytics to support the governance, lifecycle management, and optimization of our Microsoft 365 product and licensing portfolio.
Added 1 day ago
Distribution Analyst
CONA Services
Brampton, ON
…analysis, business planning, KPI target setting, Power BI dashboard management, advanced Excel reporting, automation, and ad-hoc business analysis. The analyst partners with Operations,…
Added 1 day ago
Distribution Analyst
CONA Services
Brampton, ON
…analysis, business planning, KPI target setting, Power BI dashboard management, advanced Excel reporting, automation, and ad-hoc business analysis. The analyst partners with Operations,…
Added 1 day ago
EI
Human Resources Business Partner - Term Certain
Elk Island Public Schools
Sherwood Park, AB
- Full-time
Reporting to senior HR leadership, you will drive talent management, workforce planning, and organizational culture while serving as a trusted advisor to employees. Utilizing your expertise…

ATB

Senior Functional Analyst, Salesforce Retail CRM

Calgary, AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of hands-on experience working with the Salesforce platform as a Functional Analyst, Business Systems Analyst, or related functional role.
Posting language: English
Posted: Oct 30, 2026

Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

About the role

As ATB’s next Senior Functional Analyst, Salesforce Retail CRM, you will serve as the critical functional bridge between business operations, our Business Improvement Partners, and technical development, ensuring the continuous sustainment, evolution, and operational efficiency of our Salesforce platform.

In this role, you play a key role in the intersection between business, design and technology, with the ultimate goal of maximizing business value from our Salesforce investment. A deep understanding of Sales and Service Cloud and Salesforce in general is key to success in this role. You will be operating within a Scrum environment that delivers on structured milestone commitments, you will actively manage and prioritize the intake and execution on enhancement backlog and/or execute on the roadmap for a transformational project as necessary.

Accountabilities

Requirements Gathering: Capture, analyze, and translate business needs into detailed functional specifications, user stories, acceptance criteria, and clear workflow logic that enable seamless, predictable development.
Backlog Management & Prioritization: Partner with a team of other Functional Analysts and the development team to oversee the execution and delivery of stories through their complete life cycle.
Support & Escalation Triage: Serve as an escalation tier for platform incidents and support requests, performing functional triage, assessing operational impact, and prioritizing bugs alongside ongoing enhancement work.
Cross-Functional Collaboration: Partner closely with our internal stakeholders on the discovery and prioritization of business requests.
Testing & Release Validation: Collaborate on User Acceptance Testing (UAT) strategies, test scenarios, and defect verification to ensure delivered enhancements meet rigorous functional and compliance standards.
Change Management & Adoption: Support Organizational Change Management (OCM) and training initiatives in tandem with the Business Improvements team, ensuring smooth rollouts and operational readiness for platform updates.
Integration & Logic Clarity: Define fields, workflow logic, and functional touchpoints both within the Salesforce platform, and between Salesforce and integrated technologies to ensure end-to-end process consistency.
Team Alignment & Best Practices: Actively participate in sprint events (planning, refinement, retrospectives, reviews etc) and champion best-practice documentation standards for both business and technical audiences.

Skills, experience & requirements

5+ years of hands-on experience working with the Salesforce platform as a Functional Analyst, Business Systems Analyst, or related functional role.
Direct experience with Salesforce Financial Services Cloud (FSC), with a solid understanding of its core data model, workflows, and functional capabilities.
Industry Experience in the financial services industry is an asset.
Proven track record in agile/scrum environments, with experience adapting sprint practices to meet structured, milestone-driven delivery schedules.
Strong functional documentation skills, demonstrated by the ability to articulate complex business logic, field definitions, and workflow diagrams clearly to both business stakeholders and technical developers.
Demonstrated experience in defect triage and backlog prioritization, balancing production support needs against strategic feature enhancements.
Certifications (Bonus): Salesforce Certified Administrator, Salesforce Certified Business Analyst, or Financial Services Cloud Accredited Professional credentials are a strong asset.
ATB Experience: Prior domain or operational experience with ATB is a valued asset.

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

Apply About employer

More about this job

Responsibilities

The Senior Functional Analyst acts as a bridge between business operations and technical development to ensure the efficiency of the Salesforce platform. Responsibilities include managing the enhancement backlog, gathering requirements, and facilitating cross-functional collaboration to deliver business value.

Requirements

Candidates must have 5+ years of experience as a Functional Analyst or Business Systems Analyst with specific expertise in Salesforce. A strong understanding of Salesforce Financial Services Cloud and experience working in agile or scrum environments are required.

Skills

Salesforce
Sales Cloud
Service Cloud
Financial Services Cloud
Functional Analysis
Business Systems Analysis
Agile
Scrum
Requirements Gathering
Backlog Management
User Acceptance Testing
Change Management
Workflow Logic
Defect Triage
Stakeholder Management

Benefits

Flexible work programs
Inclusive work environment
Learning and development opportunities
Performance enablement

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Sales Cloud
Service Cloud
Financial Services Cloud
Functional Analyst
Business Systems Analyst
Agile
Scrum
Backlog Management
User Acceptance Testing
Organizational Change Management
Financial Services
Salesforce Administrator
Salesforce Business Analyst
Workflow Logic
Defect Triage
Stakeholder Management
CRM
Integration
Sprint Planning

Report this job