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Added 7 mins ago
Manager, Real Estate Services-Toronto
Rogers Communications
Toronto, ON
…Services (based in Toronto) is accountable for the end-to-end management of the Facility Management (FM) portion of the outsourcing arrangement for assigned sites. This includes but is not…
Added 7 mins ago
Senior Technical Delivery Manager - Web & Cloud Platforms
Rogers Communications
Toronto, ON
As Senior Technical Delivery Manager, you will build and lead high-performance engineering teams that deliver and run our Web, Services, Middleware and Cloud Native platforms. You will own…
Added 7 mins ago
X
Engineer - Payments Platform
Xero
Remote, Canada
- Full-time
- Remote
…shape technical decisions, make trade-offs clear and balance delivery with the controls needed to protect customers and their…
Added 7 mins ago
NI
Warehouse Operations Lead
NFI Industries
Brampton, ON
- Full-time
Communicate problems, concerns, and ideas to management; assists in finding solutions to problem areas.
Added 7 mins ago
A
Senior Electrical Engineer, Data Centers
AECOM
Markham, ON
- $125,000 to $175,000 CAD / year
- Full-time
Experience leading multidisciplinary design coordination and client-facing technical delivery.
Added 7 mins ago
A
Mechanical Engineer, Data Centers
AECOM
Markham, ON
- $90,000 to $145,000 CAD / year
- Full-time
…Data Center practice. This role will support the design and delivery of hyperscale, colocation, and other mission-critical facilities across North America. This is a newly created…
Added 7 mins ago
A
Mechanical Engineering Lead, Data Centers
AECOM
Markham, ON
- $145,000 to $195,000 CAD / year
- Full-time
This individual will lead the mechanical design and delivery of hyperscale, colocation, and mission-critical facilities throughout Canada, North America, and globally. The successful…
Added 7 mins ago
A
Design Manager, Data Centers
AECOM
Markham, ON
- $150,000 to $200,000 CAD / year
- Full-time
Lead multidisciplinary design delivery for hyperscale, colocation and mission-critical data centers.
Added 7 mins ago
A
Electrical Engineering Lead, Data Centers
AECOM
Markham, ON
- $145,000 to $195,000 CAD / year
- Full-time
This individual will lead the electrical design and delivery of hyperscale, colocation, and other mission-critical facilities throughout North America and globally. The successful candidate…
Added 7 mins ago
A
Electrical Engineer, Data Centers
AECOM
Markham, ON
- $90,000 to $140,000 CAD / year
- Full-time
…Data Center practice. This role will support the design and delivery of hyperscale, colocation, and other mission-critical facilities across North America. This is a newly created…
Added 7 mins ago
A
Control Systems Designer, Data Centers
AECOM
Markham, ON
- $90,000 to $140,000 CAD / year
- Full-time
…Data Center practice. This role will support the design and delivery of hyperscale, colocation, and other mission-critical facilities across North America. This is a newly created…
Added 21 mins ago
LA
Director, Lawyer Services and Payments (24 months)
Legal Aid Ontario
Toronto, ON
- Contract
…supports business transformation, process improvement, risk management, and modernization initiatives that enhance service delivery, strengthen governance, and improve organizational…
Added 21 mins ago
PC
Project Coordinator Traveling - Ontario
Peak Construction Group
Belleville, ON
- Full-time
Peak Construction Group is seeking an experienced Senior Project Coordinator to support the delivery of construction projects across Ontario.
Added 21 mins ago
MA
INVENTORY/PROCUREMENT OFFICER
Miri Africa
Toronto, ON
- Full-time
Ensure timely procurement and delivery of materials required for Miri Air device production.
Added 21 mins ago
IP
Junior Technician (Mont-Tremblant, QC)
Insight Pest Canada
Mont-Tremblant, QC
- $21.63 to $35 USD / hour
- Full-time
…conscious products, safer methodologies, and smarter service delivery. Our seasonal prevention and home-maintenance programs help protect homes from mosquitoes, ants, wasps, ticks, spiders,…
Added 21 mins ago
Senior Analyst - Commercial Technology
WestJet Group
Calgary, AB
…business unit. Playing a key role in change, incident, and release management for the product stack, the analyst will maintain the stability and functionality of the systems…
Added 21 mins ago
NC
Counter Sales - HVAC
Noble Corporation
Toronto, ON
- Full-time
Process sales, including entering orders, pulling product out of inventory, and scheduling delivery or helping buyers load orders.
Added 21 mins ago
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PepsiCo Beverages Full-Time Account Merchandiser
PepsiCo
Cambridge, ON
- Full-time
- Temporary
Working collaboratively with the Account Sales Representatives and Delivery teams to provide top quality servicing of all Pepsi accounts
Added 21 mins ago
Health Unit Aide
Fraser Health
Burnaby, BC · New Westminster, BC
…Teams in a variety of support and service areas such as vaccine management, inventory and logistics set up for immunization clinics; distribution of harm reduction supplies; maintaining and…
Added 21 mins ago
Health Unit Aide
Fraser Health
Delta, BC · White Rock, BC
…Teams in a variety of support and service areas such as vaccine management, inventory and logistics set up for immunization clinics; distribution of harm reduction supplies; maintaining and…
Added 21 mins ago
FH
Physiotherapist - Surrey Memorial Hospital
Fraser Health
Surrey, BC
- Part-time
…guidelines and educates patients and caregivers regarding self-management, health promotion and injury/disability…
Added 21 mins ago
FH
Clinical Nurse Specialist (CNS) - Advanced Practice - Cardiac Population
Fraser Health
New Westminster, BC
- Full-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 21 mins ago
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services
Fraser Health
Burnaby, BC · New Westminster, BC · BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia · Maple Ridge / Pitt Meadows, British Columbia
…Nurse/Registered Psychiatric Nurse provides treatment and care management services that are both inclusionary and flexible for individuals with mental illness and concurrent disorders (e.g.…
Added 21 mins ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 21 mins ago
FH
Manager, Access, Care & Transitions
Fraser Health
Surrey, BC
- Temporary
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

ATB

Senior Manager, Quality Assurance Services

Calgary, AB, Canada
Edmonton, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years experience at managing IT delivery and maintenance teams
Posting language: English
Posted: Oct 27, 2026

Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready to deliver impactful leadership every day.

About the role

This position has a hybrid work arrangement. On average, this means 1 day on-site per week. Please note that this is subject to change due to business priorities.

As ATB’s next Senior Manager, QA Services, you will have a unique opportunity to lead, manage and coach the Salesforce QA Services team to deliver world class experiences to our team members and customers using Agile delivery methodologies.

We’re on a long term journey to implement a world class CRM for ATB across the enterprise. The role is key to ensure we’re building a solution with high standards.

In this role, you will define and spearhead the necessary quality assurance strategies to ensure high standards. As we configure and customize Salesforce, migrate data from existing CRM systems, and integrate new solutions, you will support effective execution. You will partner with teams across ATB to enable them to create, launch, and maintain top-tier applications while consistently evaluating and elevating delivery performance.

Accountabilities

Develop a comprehensive QA strategy across all Salesforce platforms, incorporating insights from Architecture, Cloud Infrastructure, Security, Data Governance, Development teams, QA Leads, and subject matter experts to align with ATB’s strategic vision, to support continuous delivery solutions.
Drive the strategy, creation, and expansion of comprehensive automated regression test suites across Salesforce applications and integration touchpoints
Demonstrate strong process-building leadership by coordinating, defining, and establishing new or refocused delivery processes, including alignment across Salesforce ecosystems into the core team delivery engine
Connect team missions & visions to the overall objectives of Client Experience & Technology, and the broader ATB story
Be a champion for ATB’s Software Development Lifecycle (SDLC) and Continuous Delivery processes, ensuring team compliance to the processes, especially in Quality Assurance and Automation
Actively seek to resolve impediments to targeted milestones by raising risks and collaborating with initiative leaders
Help derive data-driven decisions and strategic direction to help achieve milestones
Manage and supervise the team of QA Leads and Specialists, handling and assigning of tasks required for the project of the engineering team consisting of architects and solution designers
Identify and resolve risks associated with achieving milestones
Ensure proper communication concerning changes in established milestones or challenges that may affect the outcome of the project's completion date.
Lead estimation and forecasting work; Manage to a budget.
Iterate on our Quality Assurance practices to make meaningful and measurable improvements. Establishes metrics to measure team progress.
Be a trusted advisor, working with stakeholders to accomplish the desired work in a way that improves the business and technical effectiveness of the application portfolio and minimizes its ongoing support costs
Understand overall accountabilities for the team and coach members to improve agile practices and deliver on expected outcomes
Advance the knowledge, skills, performance and development of direct reports

Ensure the appropriate staffing skills are maintained working with the direct leadership team

Advancing personal knowledge and skills, actively seek out learning opportunities

Skills, experience & requirements

Bachelor's degree in Computer Science / Software Engineering or equivalent education / experience would be considered
3+ years experience at managing IT delivery and maintenance teams
A deep understanding and passion for Quality Assurance and Automation for platform configuration and development
Proven track record of defining enterprise-level quality strategies and championing the adoption of automated testing frameworks and CI/CD quality gates across Salesforce environments.
Understand coding and security best practices as it relates to quality assurance, automation, software development and operational support
Extensive understanding of software delivery techniques and methodologies
An understanding of test driven development and test automation tools and frameworks
Experience with cloud based software development and deployment, strong preference for Salesforce experience
Experience with CI/CD pipelines setup and automation (i.e. Gitlab, Github, Copado etc. )
Experience with agile development processes using scrum/kanban following a defined product roadmap with dedicated product team
Experience in implementing latest security and compliance requirements in digital products
Experience working or leading teams implementing enterprise platforms, strong preference for Salesforce
Familiar with multi-platform, multi vendor, multiple technology based environments
Strong analytical and critical thinking skills to recognize and comprehend complex issues, policies, regulatory requirements and industry information affecting ATB’s environment
A curious and inquisitive approach to learning and problem solving
Ability to adapt to new responsibilities as assigned

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

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More about this job

Responsibilities

The Senior Manager, QA Services will lead, manage, and coach the Salesforce QA team to deliver high-quality solutions using Agile methodologies. They are responsible for defining enterprise-level QA strategies, managing automated regression test suites, and ensuring compliance with SDLC processes.

Requirements

Candidates should have a bachelor's degree in Computer Science or Software Engineering and at least 3 years of experience managing IT delivery and maintenance teams. Strong expertise in Salesforce, automated testing frameworks, CI/CD pipelines, and agile development processes is required.

Skills

Quality assurance
Salesforce
Automation
Agile
Leadership
CRM
CI/CD
Regression testing
Data governance
Cloud infrastructure
Scrum
Kanban
Budget management
Strategic planning
Team management

Benefits

Learning and development
Flexible programs
Inclusive programs

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Salesforce
Automation
Agile
CRM
CI/CD
SDLC
Regression Testing
Gitlab
Github
Copado
Scrum
Kanban
Cloud Infrastructure
Data Governance
Software Engineering
Leadership
Test Driven Development
Security
Compliance
Enterprise Platforms
Budgeting
Forecasting
Architecture
Digital Products

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