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Added 1 hour ago
NB
Business Development Manager
National Bank of Canada
London, ON
- Full-time
As part of the Merchant Relations sector, you’ll be joining a team of 13 colleagues and will report to the Senior Manager, Merchant Relations. Our team stands out for its expertise,…
Added 1 hour ago
NB
Product Director Insurance
National Bank of Canada
Montreal, QC
- Full-time
Within National Bank Insurance, you will be part of a highly engaged team and report to a Senior Manager responsible for strategy and growth. Our team is distinguished by its…
Added 2 hours ago
IS
Front Desk Receptionist
InVision Staffing Services Inc.
Toronto, ON · Scarborough, ON
- Contract
…departmentCoordinate closely with the Maintenance & Facilities Manager on any upkeep requirements and neededEnsures cleanliness and organization of main lobby areaAssists in the planning…
Added 2 hours ago
V
Senior Manager, FP&A
Vaco
Markham, ON
- $140,000 to $155,000 CAD / year
- Full-time
Strong career progression with potential advancement into more senior leadership roles
Added 3 hours ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 3 hours ago
JH
Operations Manager
JMC HR Consulting
Saint John, NB
- Full-time
This is a senior leadership opportunity for someone who has managed workflow in a technical, project-based business and enjoys turning complex workloads into practical plans. Technical…
Added 3 hours ago
Retail Temporary Keyholder, Maje, Royalmount, Montreal
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
…an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our…
Added 3 hours ago
PC
Senior Occupational Health and Safety Project Manager
Pinchin Canada
Richmond, BC
- Full-time
Clear path for growth – this role is positioned as a step toward more senior leadership (e.g., Operations Manager / Director)
Added 4 hours ago
GC
Senior Manager Media and Business Development
geekspeak Commerce
Whitby, ON
- Full-time
- Search and social: Google Ads, Microsoft Advertising and Meta Ads Manager.
Added 4 hours ago
K
Store Manager - Lime Ridge Mall (New Store Opening!)
Knix
Hamilton, ON
- Full-time
Proven experience as a Store Manager or senior retail leader in an upscale, premium, or fashion-forward brand, with a strong balance of people leadership and business acumen to drive…
Added 4 hours ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
…and by coordinating with other technical staff, such as the Manager of Laboratories (ML), Senior Scientific Assistants (SSAs), and Scientific Assistants (SAs), as needed for the day-to-day…
Added 4 hours ago
A
Senior Product Manager
Aviso
Toronto, ON
- $120,000 to $135,000 CAD / year
- Full-time
We are looking to fill an opening for a Senior Product Manager to join Aviso's Product Management team and help shape the future of investing for Canadians through a best-in-class wealth…
Added 4 hours ago
K
Store Manager - Lime Ridge Mall (New Store Opening!)
Knix
Hamilton, ON
- Full-time
Proven experience as a Store Manager or senior retail leader in an upscale, premium, or fashion-forward brand, with a strong balance of people leadership and business acumen to drive…
Added 4 hours ago
AS
Senior Data Engineer
AgileGrid Solutions
Canada
- Full-time
As a Senior Data and AI Engineer, you will lead the delivery and support of data and AI products that address business needs and contribute to measurable outcomes. You will work closely…
Added 4 hours ago
AS
Lead Application Developer
AgileGrid Solutions
Canada
- Full-time
Senior Full-Stack Application Development Lead
Added 4 hours ago
VC
Quality Improvement Leader, Medical Quality Leadership & Practice
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Temporary
…and the Specialist Services Committee (SSC). Reporting to the Manager, Medical Quality Leadership & Practice, the Quality Improvement (QI) Leader plays a key role in the enrichment of an…
Added 4 hours ago
VC
Analyst/Administrative Assistant
Vancouver Coastal Health
Vancouver, BC
- $29.89 to $39.24 CAD / hour
- Full-time
Maintain the Manager and management team’s appointment calendars, coordinate meetings, process and prioritize information, screen, triage and act upon requests and inquiries, including…
Added 4 hours ago
VC
Analyst/Administrative Assistant
Vancouver Coastal Health
North Vancouver, BC
- $29.89 to $39.24 CAD / hour
- Temporary
Reporting to the Senior Manager, provide analytical support to the designated leadership for purposes such as data analysis, statistical reporting, benchmarking activities, developing, and…
Added 5 hours ago
CS
Maintenance Assistant - Casual - Weekends
Cogir Senior Living
Toronto, ON · Kingsway
- Part-time
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
Added 6 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 6 hours ago
AI
Specialist, Marketing Technology (12-month contract)
AGF Investments
Toronto, ON
- Contract
Reporting to the Senior Manager, Marketing Technology, this role is responsible for executing and supporting digital marketing operations, campaign enablement, reporting and platform…
Added 6 hours ago
P
Ingénieur(e) senior en gestion de projets et optimisation des ressources
PepsiCo
Levis, QC
- Full-time
Reporting directly to the Senior Project Manager for Eastern Canada, the project engineer will play a key role in planning, executing, and optimizing engineering initiatives, while…
Added 7 hours ago
IB
General Manager (Contract)
Indigo Books & Music
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
Manager once Removed (MOR): Senior Vice President, Retail
Added 8 hours ago
GL
Senior Manager, Capital & Treasury
Gay Lea Foods
Toronto, ON · Etobicoke, ON
- Full-time
Prepare investment analysis, portfolio views, options, and decision materials to support the Advisors’ recommendations to senior leadership and the Board.
Added 8 hours ago
I
General Manager (Contract)
Indigo
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
Manager once Removed (MOR): Senior Vice President, Retail

ATB

Senior Manager, Quality Assurance Services

Calgary, AB, Canada
Edmonton, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years experience at managing IT delivery and maintenance teams
Posting language: English
Posted: Oct 27, 2026

Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready to deliver impactful leadership every day.

About the role

This position has a hybrid work arrangement. On average, this means 1 day on-site per week. Please note that this is subject to change due to business priorities.

As ATB’s next Senior Manager, QA Services, you will have a unique opportunity to lead, manage and coach the Salesforce QA Services team to deliver world class experiences to our team members and customers using Agile delivery methodologies.

We’re on a long term journey to implement a world class CRM for ATB across the enterprise. The role is key to ensure we’re building a solution with high standards.

In this role, you will define and spearhead the necessary quality assurance strategies to ensure high standards. As we configure and customize Salesforce, migrate data from existing CRM systems, and integrate new solutions, you will support effective execution. You will partner with teams across ATB to enable them to create, launch, and maintain top-tier applications while consistently evaluating and elevating delivery performance.

Accountabilities

Develop a comprehensive QA strategy across all Salesforce platforms, incorporating insights from Architecture, Cloud Infrastructure, Security, Data Governance, Development teams, QA Leads, and subject matter experts to align with ATB’s strategic vision, to support continuous delivery solutions.
Drive the strategy, creation, and expansion of comprehensive automated regression test suites across Salesforce applications and integration touchpoints
Demonstrate strong process-building leadership by coordinating, defining, and establishing new or refocused delivery processes, including alignment across Salesforce ecosystems into the core team delivery engine
Connect team missions & visions to the overall objectives of Client Experience & Technology, and the broader ATB story
Be a champion for ATB’s Software Development Lifecycle (SDLC) and Continuous Delivery processes, ensuring team compliance to the processes, especially in Quality Assurance and Automation
Actively seek to resolve impediments to targeted milestones by raising risks and collaborating with initiative leaders
Help derive data-driven decisions and strategic direction to help achieve milestones
Manage and supervise the team of QA Leads and Specialists, handling and assigning of tasks required for the project of the engineering team consisting of architects and solution designers
Identify and resolve risks associated with achieving milestones
Ensure proper communication concerning changes in established milestones or challenges that may affect the outcome of the project's completion date.
Lead estimation and forecasting work; Manage to a budget.
Iterate on our Quality Assurance practices to make meaningful and measurable improvements. Establishes metrics to measure team progress.
Be a trusted advisor, working with stakeholders to accomplish the desired work in a way that improves the business and technical effectiveness of the application portfolio and minimizes its ongoing support costs
Understand overall accountabilities for the team and coach members to improve agile practices and deliver on expected outcomes
Advance the knowledge, skills, performance and development of direct reports

Ensure the appropriate staffing skills are maintained working with the direct leadership team

Advancing personal knowledge and skills, actively seek out learning opportunities

Skills, experience & requirements

Bachelor's degree in Computer Science / Software Engineering or equivalent education / experience would be considered
3+ years experience at managing IT delivery and maintenance teams
A deep understanding and passion for Quality Assurance and Automation for platform configuration and development
Proven track record of defining enterprise-level quality strategies and championing the adoption of automated testing frameworks and CI/CD quality gates across Salesforce environments.
Understand coding and security best practices as it relates to quality assurance, automation, software development and operational support
Extensive understanding of software delivery techniques and methodologies
An understanding of test driven development and test automation tools and frameworks
Experience with cloud based software development and deployment, strong preference for Salesforce experience
Experience with CI/CD pipelines setup and automation (i.e. Gitlab, Github, Copado etc. )
Experience with agile development processes using scrum/kanban following a defined product roadmap with dedicated product team
Experience in implementing latest security and compliance requirements in digital products
Experience working or leading teams implementing enterprise platforms, strong preference for Salesforce
Familiar with multi-platform, multi vendor, multiple technology based environments
Strong analytical and critical thinking skills to recognize and comprehend complex issues, policies, regulatory requirements and industry information affecting ATB’s environment
A curious and inquisitive approach to learning and problem solving
Ability to adapt to new responsibilities as assigned

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

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More about this job

Responsibilities

The Senior Manager, QA Services will lead, manage, and coach the Salesforce QA team to deliver high-quality solutions using Agile methodologies. They are responsible for defining enterprise-level QA strategies, managing automated regression test suites, and ensuring compliance with SDLC processes.

Requirements

Candidates should have a bachelor's degree in Computer Science or Software Engineering and at least 3 years of experience managing IT delivery and maintenance teams. Strong expertise in Salesforce, automated testing frameworks, CI/CD pipelines, and agile development processes is required.

Skills

Quality assurance
Salesforce
Automation
Agile
Leadership
CRM
CI/CD
Regression testing
Data governance
Cloud infrastructure
Scrum
Kanban
Budget management
Strategic planning
Team management

Benefits

Learning and development
Flexible programs
Inclusive programs

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Salesforce
Automation
Agile
CRM
CI/CD
SDLC
Regression Testing
Gitlab
Github
Copado
Scrum
Kanban
Cloud Infrastructure
Data Governance
Software Engineering
Leadership
Test Driven Development
Security
Compliance
Enterprise Platforms
Budgeting
Forecasting
Architecture
Digital Products

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