Jobs in Canada

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Added 14 days ago
CO
Job ID #32296: Manager, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the CISO and Director, IT Infrastructure, the Manager, IT Infrastructure provides strategic and operational leadership for the City’s enterprise infrastructure and…
Added 14 days ago
CO
Job ID #32295: Manager, Cybersecurity
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the CISO (Chief Information Security Officer), the Manager, Cybersecurity provides strategic and operational leadership for the City’s cybersecurity program, protecting the…
Added 14 days ago
Assistant Superintendent
Pomerleau
Toronto, ON
…expertise and knowledge. Working on large-scale building and infrastructure projects – ranging from $1.5 million to upwards of $1 billion – you will work closely with the project management…
Added 14 days ago
AF
Child Development Specialist
Allies for Every Child
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…transitioning to adulthood through Extraordinary Families, a program of Allies for Every…
Added 14 days ago
VE
Civil Superintendent – Infrastructure & Road Construction
VINCI Energies
Surrey, BC
- $125,000 to $155,000 CAD / year
- Full-time
Review contract scope, plans, and specifications, ensuring budget alignment with the estimator and project manager.
Added 14 days ago
BB
Civil Superintendent – Infrastructure & Road Construction
BA Blacktop Group of Companies
Surrey, BC
- $125,000 to $155,000 CAD / year
- Full-time
Review contract scope, plans, and specifications, ensuring budget alignment with the estimator and project manager.
Added 15 days ago
AI
GCP Architect
AllianceIT Inc
Canada
- Contract
Deep working knowledge of core GCP services relevant to this program: Cloud Run, Cloud SQL(PostgreSQL), Cloud Storage, Memorystore, Vertex AI, Cloud Load Balancing, VPC/Shared VPC,…
Added 15 days ago
NS
Distribution Asset Strategy Engineer
Nova Scotia Power
Halifax, NS
- Full-time
Reporting to the Manager, Asset Performance, the Distribution Asset Strategy Engineer is responsible for the development, implementation, and continuous improvement of distribution asset…
Added 15 days ago
N
Software Engineer 4 - Kubernetes AI Platform Engineering
Nutanix
Vancouver, BC
- $151,000 to $227,000 CAD / year
- Full-time
…platform will serve as the foundation for AI/ML workloads, GPU infrastructure, and enterprise applications, delivering hyperscaler-like capabilities in on-prem and hybrid…
Added 15 days ago
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Maintenance & Asset Manager
Connective
Kamloops, BC
- Full-time
Reports and is accountable to the Senior Manager of Building Infrastructure and Asset Management.
Added 15 days ago
NS
Distribution Asset Strategy Engineer
Nova Scotia Power
Halifax, NS
- Full-time
Reporting to the Manager, Asset Performance, the Distribution Asset Strategy Engineer is responsible for the development, implementation, and continuous improvement of distribution asset…
Added 15 days ago
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Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
Added 15 days ago
M
Survey Technologist
McElhanney
Vancouver, BC
- Full-time
…professionals, you'll contribute to a diverse range of construction, infrastructure, and technical survey projects across the…
Added 15 days ago
A
Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
ATCO EnPower’s Midstream business owns, operates and develops energy infrastructure that supports the safe, reliable and efficient movement, processing, storage and delivery of energy…
Added 15 days ago
A
Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
ATCO EnPower’s Midstream business owns, operates and develops energy infrastructure that supports the safe, reliable and efficient movement, processing, storage and delivery of energy…
Added 15 days ago
A
Technical Operations Analyst (TOC)
ATB
Calgary, AB · Edmonton, AB
- Full-time
Incident Management: Resolving technical issues recorded via ticketing software (ServiceNow) and responding to infrastructure-related incidents and problems. This may include, from time to…
Added 15 days ago
RE
Telecom Technologist
Rising Edge Group
Calgary, AB
- Full-time
…specialization in high-voltage electrical solutions that power critical infrastructure across North America. With operations in both Canada and the United States, we partner with clients…
Added 15 days ago
EG
Geotechnical Project Manager
Egis Group
Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
Geotechnical Project Manager will provide technical and project leadership for geotechnical engineering assignments in Toronto, Ontario, supporting multidisciplinary teams delivering major…
Added 15 days ago
G
HSE Coordinator - Infrastructure
Graham
Vancouver, BC
- Full-time
Graham is actively recruiting an HSE Coordinator to support the Infrastructure Division in B.C. Reporting to the Senior Regional HSE Manager, the HSE Coordinator serves as the on‑site…
Added 15 days ago
RE
Telecom Technologist
Rising Edge Group
Calgary, AB
- Full-time
…specialization in high-voltage electrical solutions that power critical infrastructure across North America. With operations in both Canada and the United States, we partner with clients…
Added 15 days ago
Maintenance & Asset Manager
Connective
Kamloops, BC · Vancouver, BC
Reports and is accountable to the Senior Manager of Building Infrastructure and Asset Management.
Added 15 days ago
T
Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
Successful candidates are expected to arrange relocation to one of our Toronto offices in a hybrid model (4 days per week in office)
Added 15 days ago
T
PLM Functional Architect – Teamcenter
Techso
Montreal, QC
- Full-time
Strong knowledge of one or more key Teamcenter modules, including Structure Manager, Workflow Designer, BMIDE, Change Management, and Active Workspace;
Added 15 days ago
T
PLM Technical/Functional Architect – Teamcenter
Techso
Montreal, QC
- Full-time
Strong knowledge of one or more key Teamcenter modules, including Structure Manager, Workflow Designer, BMIDE, Change Management, and Active Workspace;
Added 15 days ago
EI
Geotechnical Project Manager
Egis in Canada
Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
Geotechnical Project Manager will provide technical and project leadership for geotechnical engineering assignments in Toronto, Ontario, supporting multidisciplinary teams delivering major…

ATB

Technical Operations Analyst (TOC)

Calgary, AB, Canada
Edmonton, AB, Canada

Full-time

Apply on careers.atb.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: At least 3-4 years of relevant experience in IT operations or systems support, specifically including experience administering SAP and SAP BASIS environments.
Posting language: English
Posted: Oct 28, 2026

Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

Work Arrangement & After Hours Support

This position requires flexibility to perform shift work, after hours, evenings, overnight, and weekends to support in a 365/24/7 environment, on a rotational basis.

This position has a hybrid work arrangement. Please note that this is subject to change due to business priorities.

About the role

As ATB’s next Technical Operations Analyst (TOC), you will utilize your education, experience, and information technology skills to support our Client Technology Enablement Operations team. This is a critical role that ensures the stability and efficiency of ATB’s digital heartbeat.

You will coordinate technical environment support and monitor the ATB environment with precision. Beyond monitoring, you will play a hands-on role in supporting batch processing, SAP Transport management, file transfers, and job scheduling. If you are passionate about setup, configuration, and resolving complex monitoring issues within a high-stakes Run My Jobs & SAP environment, you’ll find a rewarding home here.

Accountabilities

In this role, your daily mission will involve:

Monitoring & Troubleshooting: Performing daily monitoring of a complex SAP environment, including End-of-Day (EOD) and End-of-Month (EOM) batch processing.
Incident Management: Resolving technical issues recorded via ticketing software (ServiceNow) and responding to infrastructure-related incidents and problems. This may include, from time to time participation in our SDM/Incident Management process.
System Performance & Maintenance: Monitoring and evaluating overall system activity on servers to perform preventative actions and diagnose issues before they impact the business.
Stakeholder Collaboration: Interacting with internal ATB stakeholders to ensure required support and coordination are performed seamlessly.
File Transfer Operations: Supporting ATB’s Enterprise File Transfer Tool MFT (SFTP), including failure support, monitoring, and troubleshooting.
Documentation & Training: Following, supporting, and maintaining rigorous system documentation, runbooks, and training materials.
Tier-I Support: Providing infrastructure-related support and managing Application Services, including "best effort" support for end-user issues after hours and on weekends.
Operational Compliance: Adhering to ATB operational processes by following support guidelines and raising ServiceNow incident tickets where applicable.
Event Analysis: Analyzing production events generated via phone requests, system alerts, or incidents, and taking timely action based on documented procedures.

Skills, experience & requirements

At least 3-4 years of relevant experience in IT operations or systems support, specifically including experience administering SAP and SAP BASIS environments.
A degree or diploma in Computer Science is preferred.
Proven ability to work with SAP and SAP BASIS, Operating Systems (Windows, Linux, AIX), and Databases (DB2, SQL, Suse, HANA).
Proficiency with industry-standard monitoring and administrative tools, specifically Splunk, SolarWinds, Redwood, Solution Manager, or Secure File Transfer (SFTP) protocols.
A solid understanding of ITIL v4 fundamentals.
Tactful and professional communication skills (written and verbal), active listening, and demonstrated "systems thinking" to prioritize tasks in a fast-paced environment.
A self-motivated team player committed to customer service excellence who knows how to have some fun while delivering great results.

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

Apply on careers.atb.com About employer

More about this job

Responsibilities

The Technical Operations Analyst is responsible for monitoring and troubleshooting complex SAP environments, including batch processing and system performance. They also manage incident resolution via ServiceNow and support enterprise file transfer operations to ensure system stability.

Requirements

Candidates must have 3-4 years of experience in IT operations or systems support, with specific expertise in SAP and SAP BASIS environments. A degree or diploma in Computer Science is preferred, along with proficiency in various operating systems and monitoring tools.

Skills

SAP
SAP BASIS
IT Operations
Systems Support
Incident Management
Splunk
SolarWinds
Redwood
Solution Manager
SFTP
ITIL v4
Windows
Linux
AIX
Database Management
ServiceNow

Benefits

Learning and development
Performance enablement
Flexible work programs
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

SAP
SAP BASIS
IT Operations
Systems Support
Incident Management
Splunk
SolarWinds
Redwood
Solution Manager
SFTP
ITIL v4
Windows
Linux
AIX
DB2
SQL
Suse
HANA
ServiceNow
Batch Processing
System Monitoring
Infrastructure Support
Technical Operations
Run My Jobs
Enterprise File Transfer

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Work requirements

Jobs in Canada