Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 14 days ago
D
GIS Analyst
DNV
Montreal, QC
- Full-time
The position follows a dynamic hybrid schedule where employees spend at least three days per week working from a DNV office · Le poste suit un horaire hybride dynamique où les employés travaillent au moins trois jours par semaine dans un bureau de DNV
Added 14 days ago
R
Bilingual Commercial Mortgage Analyst, Commercial Credit Adjudication
RBC
Montreal, QC
- Full-time
Apply your expertise to this role and take a continuous improvement approach to achieving a superior client experience
Added 14 days ago
TG
Analyst, Market Insights Intern
TMX Group
Toronto, ON
- $25 to $29 CAD / hour
- Full-time
Must Have(s):
Added 14 days ago
AC
Strategic Procurement Performance Analyst
Air Canada
Dorval, QC
- Full-time
Maintains effective relationships across the client and Partner organizations and facilitates issue resolution
Added 14 days ago
RB
Operations Analyst (Fund Accounting)
Royal Bank of Canada
Toronto, ON
- Full-time
…potential, making a difference to our communities, and achieving success that is…
Added 14 days ago
T
Operations Analyst III
TD
Mississauga, ON
- Full-time
Added 14 days ago
Analyst or Associate, Investment Banking, Corporate Finance Advisory - Toronto, ON
Scotiabank
Toronto, ON
…role combines rigorous analytical training with meaningful client exposure, working closely with senior bankers, corporate clients and rating agencies on complex financing and capital…
Added 14 days ago
Senior Financial Analyst
Livingston International
Toronto, ON
…analysis of ﬁnancial data related to customs duties and taxes, client billings, and government remittances. The role works alongside Operations and Finance partners to ensure accuracy,…
Added 14 days ago
T
TD Agriculture Networking Event - October 29 2026
TD
Barrie, ON · Brantford, ON · Guelph, ON · Ottawa, ON · Stratford, ON · Strathroy, ON
- Full-time
…future. Our quest is to deliver a first-class business banking client experience and to be "The Better Business Bank” in North America. At TD, better business bankers have a strong…
Added 14 days ago
T
Senior Bus Mgmt Analyst
TD
Toronto, ON
- Full-time
Work independently as the senior analyst / subject matter expert and may coach and educate others
Added 14 days ago
C
Senior Analyst, Investment Controls
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a va
Added 14 days ago
HI
Analyst, Employee Benefits & Retirement
HUB International
Leamington, ON · Windsor, ON
- Full-time
Join a top-ranked brokerage firm recognized as an industry leader. We’re looking for a benefits Analyst to support our Employee Benefits and Retirement Practice. In this fast-paced,…
Added 14 days ago
R
Operations Analyst (Fund Accounting)
RBC
Toronto, ON
- Full-time
…potential, making a difference to our communities, and achieving success that is…
Added 14 days ago
BC
Financial Analyst
BBA Consultants
Montreal, QC
- Full-time
As a financial analyst, you’ll work with consultants and senior advisors on client engagements and internal initiatives in Canada and internationally. You’ll also build and review financial…
Added 14 days ago
SL
Student, Data Analyst (Winter-Summer-Fall 2027)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Reporting to the Manager, Data and Analytics, the Data Analyst Co-op will be responsible for the maintenance analytical solutions for the Sunlife Private Wealth team. As a member of the…
Added 14 days ago
Investment Analyst - Montreal
Groupe Mach
Montreal, QC
Based in Montreal, the Investment Analyst will support the Acquisitions and Dispositions team by conducting financial analysis, financial modeling, due diligence, and market research to…
Added 14 days ago
T
IT Operations Analyst II
TD
Toronto, ON
- Full-time
…providing front line monitoring and support of mission critical, client server based applications (EasyWeb, WebBroker, Wallstreet, Internet/Intranet sites, Retail Internet Banking, etc),…
Added 14 days ago
B
Insolvency Analyst - Personal Debt Solutions Team
BDO
Halifax, NS
- Full-time
Our BDO office is looking for an Insolvency Analyst to join the Personal Debt Solutions Banking team in-office and own the following responsibilities:
Added 14 days ago
A
Recruiting Analyst
Accenture
Montreal, QC
- Full-time
Outstanding client service mindset, for both candidates and internal partners
Added 14 days ago
T
Associate, Commercial National Accounts
TD
Toronto, ON
- Full-time
commercial clients across all industry sectors. This client base is primarily designated by size of credit facilities being larger than $25 million and/or annual sales being greater than…
Added 14 days ago
NB
Analyst
National Bank of Canada
Montreal, QC
- Full-time
· Collect, compile, and verify the accuracy of the varied and available data and reflect it in the client portfolios.
Added 14 days ago
A
Technical Operations Analyst (TOC)
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Technical Operations Analyst (TOC), you will utilize your education, experience, and information technology skills to support our Client Technology Enablement Operations team.…
Added 14 days ago
RB
Investment Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
You have excellent people and problem-solving skills that help you build and maintain client relationships.
Added 14 days ago
NC
Security Operations Center (SOC) Analyst
Northern Computer Inc
Edmonton, AB
- Full-time
Our clients trust us to keep them secure and productive. As a SOC Analyst, you’ll monitor and remediate security alerts across multiple client environments, respond to cyber incidents,…
Added 14 days ago
D
Analyst, Cyber Strategy
Deloitte
Ottawa, ON
- Full-time
Daily activities vary depending on the client engagement, but may include:

ATB

Technical Operations Analyst (TOC)

Calgary, AB, Canada
Edmonton, AB, Canada

Full-time

Apply on careers.atb.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: At least 3-4 years of relevant experience in IT operations or systems support, specifically including experience administering SAP and SAP BASIS environments.
Posting language: English
Posted: Oct 28, 2026

Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

Work Arrangement & After Hours Support

This position requires flexibility to perform shift work, after hours, evenings, overnight, and weekends to support in a 365/24/7 environment, on a rotational basis.

This position has a hybrid work arrangement. Please note that this is subject to change due to business priorities.

About the role

As ATB’s next Technical Operations Analyst (TOC), you will utilize your education, experience, and information technology skills to support our Client Technology Enablement Operations team. This is a critical role that ensures the stability and efficiency of ATB’s digital heartbeat.

You will coordinate technical environment support and monitor the ATB environment with precision. Beyond monitoring, you will play a hands-on role in supporting batch processing, SAP Transport management, file transfers, and job scheduling. If you are passionate about setup, configuration, and resolving complex monitoring issues within a high-stakes Run My Jobs & SAP environment, you’ll find a rewarding home here.

Accountabilities

In this role, your daily mission will involve:

Monitoring & Troubleshooting: Performing daily monitoring of a complex SAP environment, including End-of-Day (EOD) and End-of-Month (EOM) batch processing.
Incident Management: Resolving technical issues recorded via ticketing software (ServiceNow) and responding to infrastructure-related incidents and problems. This may include, from time to time participation in our SDM/Incident Management process.
System Performance & Maintenance: Monitoring and evaluating overall system activity on servers to perform preventative actions and diagnose issues before they impact the business.
Stakeholder Collaboration: Interacting with internal ATB stakeholders to ensure required support and coordination are performed seamlessly.
File Transfer Operations: Supporting ATB’s Enterprise File Transfer Tool MFT (SFTP), including failure support, monitoring, and troubleshooting.
Documentation & Training: Following, supporting, and maintaining rigorous system documentation, runbooks, and training materials.
Tier-I Support: Providing infrastructure-related support and managing Application Services, including "best effort" support for end-user issues after hours and on weekends.
Operational Compliance: Adhering to ATB operational processes by following support guidelines and raising ServiceNow incident tickets where applicable.
Event Analysis: Analyzing production events generated via phone requests, system alerts, or incidents, and taking timely action based on documented procedures.

Skills, experience & requirements

At least 3-4 years of relevant experience in IT operations or systems support, specifically including experience administering SAP and SAP BASIS environments.
A degree or diploma in Computer Science is preferred.
Proven ability to work with SAP and SAP BASIS, Operating Systems (Windows, Linux, AIX), and Databases (DB2, SQL, Suse, HANA).
Proficiency with industry-standard monitoring and administrative tools, specifically Splunk, SolarWinds, Redwood, Solution Manager, or Secure File Transfer (SFTP) protocols.
A solid understanding of ITIL v4 fundamentals.
Tactful and professional communication skills (written and verbal), active listening, and demonstrated "systems thinking" to prioritize tasks in a fast-paced environment.
A self-motivated team player committed to customer service excellence who knows how to have some fun while delivering great results.

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

Apply on careers.atb.com About employer

More about this job

Responsibilities

The Technical Operations Analyst is responsible for monitoring and troubleshooting complex SAP environments, including batch processing and system performance. They also manage incident resolution via ServiceNow and support enterprise file transfer operations to ensure system stability.

Requirements

Candidates must have 3-4 years of experience in IT operations or systems support, with specific expertise in SAP and SAP BASIS environments. A degree or diploma in Computer Science is preferred, along with proficiency in various operating systems and monitoring tools.

Skills

SAP
SAP BASIS
IT Operations
Systems Support
Incident Management
Splunk
SolarWinds
Redwood
Solution Manager
SFTP
ITIL v4
Windows
Linux
AIX
Database Management
ServiceNow

Benefits

Learning and development
Performance enablement
Flexible work programs
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

SAP
SAP BASIS
IT Operations
Systems Support
Incident Management
Splunk
SolarWinds
Redwood
Solution Manager
SFTP
ITIL v4
Windows
Linux
AIX
DB2
SQL
Suse
HANA
ServiceNow
Batch Processing
System Monitoring
Infrastructure Support
Technical Operations
Run My Jobs
Enterprise File Transfer

Report this job

Work requirements

Jobs in Canada