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Added 9 hours ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Casual, Part time and Full time positions (4 on 5 off for full time nurses)
Added 9 hours ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager the successful applicant will be responsible for comprehensive nursing care in the surgical program and must meet the following criteria:
Added 9 hours ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 9 hours ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 9 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 9 hours ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 9 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 9 hours ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 9 hours ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 9 hours ago
BC
Registered Nurse- Paeds
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 9 hours ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 9 hours ago
BC
Personal Support Worker - Surgical (B5)
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 9 hours ago
BC
Social Worker
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 9 hours ago
BC
Occupational Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 9 hours ago
B
Digital Specialist
BMO
Toronto, ON · BMOPLACE
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 10 hours ago
ML
Health and Safety Manager
Maple Leaf Foods Inc
Bradford, ON
- $96,000 to $141,000 CAD / year
- Full-time
The Health and Safety Manager is accountable for the administration and maintenance of MLF's Health and Safety Management System (HSMS) while working with management to ensure compliance…
Added 10 hours ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
Oshawa, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 10 hours ago
A
Technical Operations Analyst (TOC)
ATB
Calgary, AB · Edmonton, AB
- Full-time
…members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to…
Added 10 hours ago
Q
FY27 Intern - Deep Learning Research Internship - Canada (4 Months)
Qualcomm
Markham, ON
- Full-time
…mentorship, and meaningful work. By joining our team, you'll be part of a community that's pushing the boundaries of what's possible in AI, computing, and connectivity. With a global…
Added 11 hours ago
KC
Pharmacy Manager / Licensee
Kenron Compounding Pharmacy
Calgary, AB
- $66 to $70 CAD / hour
- Full-time
…consistency, and operational alignment across the business. It is part of the Pharmacy Manager / Licensee role and is not a separate Regional Pharmacy Manager…
Added 11 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Brandon, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 11 hours ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Leduc, AB
- Part-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 11 hours ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Pickering, ON
- Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 11 hours ago
A
Quality Assurance Lead
ATB
Calgary, AB · Edmonton, AB
- Full-time
In collaboration with other QA Leads and the Manager, QA Services, define overall quality standards, build test strategies, write detailed test plans, and provide guidance and mentorship to…
Added 11 hours ago
A
Product Manager
ATB
Calgary, AB · Edmonton, AB
- Full-time
This is a unique opportunity for anyone interested in being part of the fast-paced world of payments. As our next Product Manager, you use research and data to deeply understand and analyze…

ATB

Technical Operations Analyst (TOC)

Calgary, AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: At least 3-4 years of relevant experience in IT operations or systems support, specifically including experience administering SAP and SAP BASIS environments.
Posting language: English
Posted: Oct 28, 2026

Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

Work Arrangement & After Hours Support

This position requires flexibility to perform shift work, after hours, evenings, overnight, and weekends to support in a 365/24/7 environment, on a rotational basis.

This position has a hybrid work arrangement. Please note that this is subject to change due to business priorities.

About the role

As ATB’s next Technical Operations Analyst (TOC), you will utilize your education, experience, and information technology skills to support our Client Technology Enablement Operations team. This is a critical role that ensures the stability and efficiency of ATB’s digital heartbeat.

You will coordinate technical environment support and monitor the ATB environment with precision. Beyond monitoring, you will play a hands-on role in supporting batch processing, SAP Transport management, file transfers, and job scheduling. If you are passionate about setup, configuration, and resolving complex monitoring issues within a high-stakes Run My Jobs & SAP environment, you’ll find a rewarding home here.

Accountabilities

In this role, your daily mission will involve:

Monitoring & Troubleshooting: Performing daily monitoring of a complex SAP environment, including End-of-Day (EOD) and End-of-Month (EOM) batch processing.
Incident Management: Resolving technical issues recorded via ticketing software (ServiceNow) and responding to infrastructure-related incidents and problems. This may include, from time to time participation in our SDM/Incident Management process.
System Performance & Maintenance: Monitoring and evaluating overall system activity on servers to perform preventative actions and diagnose issues before they impact the business.
Stakeholder Collaboration: Interacting with internal ATB stakeholders to ensure required support and coordination are performed seamlessly.
File Transfer Operations: Supporting ATB’s Enterprise File Transfer Tool MFT (SFTP), including failure support, monitoring, and troubleshooting.
Documentation & Training: Following, supporting, and maintaining rigorous system documentation, runbooks, and training materials.
Tier-I Support: Providing infrastructure-related support and managing Application Services, including "best effort" support for end-user issues after hours and on weekends.
Operational Compliance: Adhering to ATB operational processes by following support guidelines and raising ServiceNow incident tickets where applicable.
Event Analysis: Analyzing production events generated via phone requests, system alerts, or incidents, and taking timely action based on documented procedures.

Skills, experience & requirements

At least 3-4 years of relevant experience in IT operations or systems support, specifically including experience administering SAP and SAP BASIS environments.
A degree or diploma in Computer Science is preferred.
Proven ability to work with SAP and SAP BASIS, Operating Systems (Windows, Linux, AIX), and Databases (DB2, SQL, Suse, HANA).
Proficiency with industry-standard monitoring and administrative tools, specifically Splunk, SolarWinds, Redwood, Solution Manager, or Secure File Transfer (SFTP) protocols.
A solid understanding of ITIL v4 fundamentals.
Tactful and professional communication skills (written and verbal), active listening, and demonstrated "systems thinking" to prioritize tasks in a fast-paced environment.
A self-motivated team player committed to customer service excellence who knows how to have some fun while delivering great results.

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

Apply About employer

More about this job

Responsibilities

The Technical Operations Analyst is responsible for monitoring and troubleshooting complex SAP environments, including batch processing and system performance. They also manage incident resolution via ServiceNow and support enterprise file transfer operations to ensure system stability.

Requirements

Candidates must have 3-4 years of experience in IT operations or systems support, with specific expertise in SAP and SAP BASIS environments. A degree or diploma in Computer Science is preferred, along with proficiency in various operating systems and monitoring tools.

Skills

SAP
SAP BASIS
IT Operations
Systems Support
Incident Management
Splunk
SolarWinds
Redwood
Solution Manager
SFTP
ITIL v4
Windows
Linux
AIX
Database Management
ServiceNow

Benefits

Learning and development
Performance enablement
Flexible work programs
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

SAP
SAP BASIS
IT Operations
Systems Support
Incident Management
Splunk
SolarWinds
Redwood
Solution Manager
SFTP
ITIL v4
Windows
Linux
AIX
DB2
SQL
Suse
HANA
ServiceNow
Batch Processing
System Monitoring
Infrastructure Support
Technical Operations
Run My Jobs
Enterprise File Transfer

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