Find work in Canada.

536,774 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 19 hours ago
FI
Bilingual Business Analyst - French, Branch Experiences & Enablement
FP Inc.
Toronto, ON · Scarborough, ON
- $60 to $72 CAD / hour
- Contract
Partner with the Delivery Lead to support project planning and implementation activities by tracking deployment deliverables, action items, issues, and overall progress.
Added 19 hours ago
E
Analyst I (Microbiology) - Eurofins Cosmetics & Personal Care, Inc.
Eurofins
Toronto, ON
- $49,000 CAD / year
- Full-time
The Analyst I is responsible for providing basic technical support and analysis of Cosmetics products within the Microbiology Testing Laboratory. This is a deadline-based, high-pressure…
Added 19 hours ago
A
Recruiting Analyst
Accenture
Montreal, QC
- Full-time
Through the Recruiter Development Program, you’ll support the Candidate Management Team and help guide candidates from application through onboarding. You’ll use recruiting technology,…
Added 19 hours ago
T
Associate, Commercial National Accounts
TD
Toronto, ON
- Full-time
commercial clients across all industry sectors. This client base is primarily designated by size of credit facilities being larger than $25 million and/or annual sales being greater than…
Added 19 hours ago
BI Analyst
PACT
ON · Mississauga, Ontario
The BI Analyst builds and maintains the data pipelines, models, reports and applied AI capability that PACT (Pearson Accelerator Construction Team), a General Partnership of Alberici,…
Added 19 hours ago
D
Product Owner, Product management
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
As Product Owner - Product management, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of…
Added 20 hours ago
CO
Job ID #32309: Child Care Systems Program Analyst
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
…candidate will demonstrate an ability to provide excellent client service in a respectful, courageous, empathetic, just and ethical manner. Your ability to set and achieve personal goals,…
Added 23 hours ago
NB
Analyst
National Bank of Canada
Montreal, QC
- Full-time
· Collect, compile, and verify the accuracy of the varied and available data and reflect it in the client portfolios.
Added 1 day ago
SS
Operations Analyst
Soho Square Solutions
Montreal, QC
- Contract
The USD Clearing & Payment middle office function is performed by Client Support Services (CSS), which is a group reporting into Payment & Clearing Solutions (PCS). CSS is responsible for…
Added 1 day ago
A
Technical Operations Analyst (TOC)
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Technical Operations Analyst (TOC), you will utilize your education, experience, and information technology skills to support our Client Technology Enablement Operations team.…
Added 1 day ago
Senior Officer, Financing Operations
CMHC - SCHL
Calgary, AB · Vancouver, BC · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC
At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to…
Added 1 day ago
Bilingual Senior Officer, Financing Operations
CMHC - SCHL
Calgary, AB · Vancouver, BC · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC
At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to…
Added 1 day ago
Bilingual Business Analyst II - Pharmacy Operations
TELUS
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · St. John's, NL · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC · Quebec, QC
…Canada through innovative technology and exceptional customer support. As a Business Analyst II on our Pharmacy Customer Support team, you'll be the trusted expert helping pharmacy clients…
Added 1 day ago
RB
Investment Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
…of starting your own business, but haven’t had the training, support, and resources from a company like RBC. Here, you’ll find what you need for your career and life to make it…
Added 1 day ago
T
PLM Business Analyst
Techso
Montreal, QC
- Full-time
Techso is looking for a PLM Business Analyst to support our clients in analyzing their processes and implementing innovative digital solutions in Canada and internationally.
Added 1 day ago
BT
Helpdesk Analyst
Bulloch Technologies
Moncton, NB
- Full-time
The analyst will serve as a bridge between basic Level 1 customer service support and Level 3 support teams. They are tasked to take ownership of stalled and/or urgent tickets, perform…
Added 1 day ago
CO
Compensation Analyst
City of Winnipeg
Winnipeg, MB
- Full-time
…position performs a range of activities in the administration and support of compensation programs including client support, regular and ad hoc research, analysis and reporting, data and…
Added 1 day ago
H
Senior Financial Analyst
Hays
Vaughan, ON
- $90,000 to $95,000 CAD / year
- Full-time
The Senior Financial Analyst is responsible for advanced financial analysis, modeling, forecasting, and reporting techniques to support a commercial real estate portfolio, including…
Added 1 day ago
NC
Security Operations Center (SOC) Analyst
Northern Computer Inc
Edmonton, AB
- Full-time
Our clients trust us to keep them secure and productive. As a SOC Analyst, you’ll monitor and remediate security alerts across multiple client environments, respond to cyber incidents,…
Added 1 day ago
D
Analyst, Cyber Strategy
Deloitte
Ottawa, ON
- Full-time
…to strengthen cybersecurity programs, manage cyber risk, and support large-scale technology transformation…
Added 1 day ago
FT
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- Full-time
Updates 1Source and FXG Hit list databases with clearance and client information
Added 1 day ago
A
Entry Level Technology Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC · Regina, SK
- Full-time
The AI Native Analyst is an early‑career, uncertified technical analyst role designed for individuals developing foundational skills in AI system design, LLM‑based architectures, and…
Added 1 day ago
A
Entry Level Advisory Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Jumpstart your career with the Accenture Advisory Summer Analyst (Internship) Development Program.
Added 1 day ago
R
Investment Advisor
RBC
Toronto, ON
- Full-time
…of starting your own business, but haven’t had the training, support, and resources from a company like RBC. Here, you’ll find what you need for your career and life to make it…
Added 1 day ago
RD
Investment Advisor
RBC Dominion Securities
Toronto, ON
- Full-time
…of starting your own business, but haven’t had the training, support, and resources from a company like RBC. Here, you’ll find what you need for your career and life to make it…

ATB

Technical Operations Analyst (TOC)

Calgary, AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: At least 3-4 years of relevant experience in IT operations or systems support, specifically including experience administering SAP and SAP BASIS environments.
Posting language: English
Posted: Oct 28, 2026

Original job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

Work Arrangement & After Hours Support

This position requires flexibility to perform shift work, after hours, evenings, overnight, and weekends to support in a 365/24/7 environment, on a rotational basis.

This position has a hybrid work arrangement. Please note that this is subject to change due to business priorities.

About the role

As ATB’s next Technical Operations Analyst (TOC), you will utilize your education, experience, and information technology skills to support our Client Technology Enablement Operations team. This is a critical role that ensures the stability and efficiency of ATB’s digital heartbeat.

You will coordinate technical environment support and monitor the ATB environment with precision. Beyond monitoring, you will play a hands-on role in supporting batch processing, SAP Transport management, file transfers, and job scheduling. If you are passionate about setup, configuration, and resolving complex monitoring issues within a high-stakes Run My Jobs & SAP environment, you’ll find a rewarding home here.

Accountabilities

In this role, your daily mission will involve:

Monitoring & Troubleshooting: Performing daily monitoring of a complex SAP environment, including End-of-Day (EOD) and End-of-Month (EOM) batch processing.
Incident Management: Resolving technical issues recorded via ticketing software (ServiceNow) and responding to infrastructure-related incidents and problems. This may include, from time to time participation in our SDM/Incident Management process.
System Performance & Maintenance: Monitoring and evaluating overall system activity on servers to perform preventative actions and diagnose issues before they impact the business.
Stakeholder Collaboration: Interacting with internal ATB stakeholders to ensure required support and coordination are performed seamlessly.
File Transfer Operations: Supporting ATB’s Enterprise File Transfer Tool MFT (SFTP), including failure support, monitoring, and troubleshooting.
Documentation & Training: Following, supporting, and maintaining rigorous system documentation, runbooks, and training materials.
Tier-I Support: Providing infrastructure-related support and managing Application Services, including "best effort" support for end-user issues after hours and on weekends.
Operational Compliance: Adhering to ATB operational processes by following support guidelines and raising ServiceNow incident tickets where applicable.
Event Analysis: Analyzing production events generated via phone requests, system alerts, or incidents, and taking timely action based on documented procedures.

Skills, experience & requirements

At least 3-4 years of relevant experience in IT operations or systems support, specifically including experience administering SAP and SAP BASIS environments.
A degree or diploma in Computer Science is preferred.
Proven ability to work with SAP and SAP BASIS, Operating Systems (Windows, Linux, AIX), and Databases (DB2, SQL, Suse, HANA).
Proficiency with industry-standard monitoring and administrative tools, specifically Splunk, SolarWinds, Redwood, Solution Manager, or Secure File Transfer (SFTP) protocols.
A solid understanding of ITIL v4 fundamentals.
Tactful and professional communication skills (written and verbal), active listening, and demonstrated "systems thinking" to prioritize tasks in a fast-paced environment.
A self-motivated team player committed to customer service excellence who knows how to have some fun while delivering great results.

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role - but you might not check all the boxes - we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed - their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

Apply About employer

More about this job

Responsibilities

The Technical Operations Analyst is responsible for monitoring and troubleshooting complex SAP environments, including batch processing and system performance. They also manage incident resolution via ServiceNow and support enterprise file transfer operations to ensure system stability.

Requirements

Candidates must have 3-4 years of experience in IT operations or systems support, with specific expertise in SAP and SAP BASIS environments. A degree or diploma in Computer Science is preferred, along with proficiency in various operating systems and monitoring tools.

Skills

SAP
SAP BASIS
IT Operations
Systems Support
Incident Management
Splunk
SolarWinds
Redwood
Solution Manager
SFTP
ITIL v4
Windows
Linux
AIX
Database Management
ServiceNow

Benefits

Learning and development
Performance enablement
Flexible work programs
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

SAP
SAP BASIS
IT Operations
Systems Support
Incident Management
Splunk
SolarWinds
Redwood
Solution Manager
SFTP
ITIL v4
Windows
Linux
AIX
DB2
SQL
Suse
HANA
ServiceNow
Batch Processing
System Monitoring
Infrastructure Support
Technical Operations
Run My Jobs
Enterprise File Transfer

Report this job