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Added 5 mins ago
2600002593 - Sr. Investigation Lead
Lakeridge Health
Whitby, ON
Internship
" Support the development and updating of standard Investigation documents, guidelines, checklists and templates.
Added 5 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…and Evaluation (CORE). CORD provides researchers with expert support, technical resources, and methodological tools to facilitate data operations across the full study lifecycle. Reporting…
Added 5 mins ago
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Monitor recruitment performance against study targets and support sites in identifying and resolving recruitment barriers.
Added 5 mins ago
Financial Planning Internship - Wealth Advisor Practice - Winter 2027
IG Wealth Management
AB · Alberta, Canada
Volunteer
…Best Diversity Employers, aiming to innovate the industry and support Canadians in achieving their financial…
Added 5 mins ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research MRI technologist will provide technical support for specific research using MRI as assigned based on research funding and needs. They will work under the supervision of Dr.…
Added 5 mins ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research MRI technologist will provide technical support for specific research using MRI as assigned based on research funding and needs. They will work under the supervision of Dr.…
Added 5 mins ago
Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Support project planning and strategic initiatives,
Added 5 mins ago
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Support the Team: Assist with various tasks as directed by the manager,
Added 5 mins ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…registration through recruitment, data collection and analysis support, to publication and knowledge translation. The incumbent is expected to work with a high degree of autonomy: setting…
Added 5 mins ago
Research Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…analysis. They will also contribute to documentation of results and support of laboratory members. Experience or interest in computational analysis of biological data will be considered an…
Added 5 mins ago
Senior Specialist Trade Centre
IG Wealth Management
MB · Manitoba, Canada
Full-time
…process, we may use artificial intelligence and automated tools to support activities such as candidate sourcing, application review, and interview scheduling. These tools support the…
Added 5 mins ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Performing other job-related tasks as assigned by the supervisor, including support to other investigators and research coordinators.
Added 5 mins ago
Executive Medical Director | Clinical Informatics
Interior Health Authority
BC · British Columbia, Canada
$108.13 to $146.68 CAD / hour
Part-time
Participates and engages the medical staff to support the development of policy, practice standards, and related workflows/processes; information system design, adoption and meaningful use…
Added 5 mins ago
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…speakers, research centres, incubators, and other partners to support high-quality program delivery and strengthen the integration of Tremplin activities across participating research…
Added 5 mins ago
Senior Manager, Commercial Operations
Takeda Canada Inc.
Toronto, ON
Full-time
Support executive decision-making by translating data, risks, and cross-functional inputs into concise “so what / now what” narratives, options, and recommendations; ownership of the…
Added 5 mins ago
Program Assistant – Cancer Research Program (CRP)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…incumbent provides personalized administrative and lab technical support to program members. The incumbent will be an integral part of the program admin team and will play a central role…
Added 5 mins ago
Business Development Manager
Amaris Consulting | Part of Mantu
Toronto, ON
Full-time
…relationships, identify new opportunities, recruit consultants, support their careers, and monitor the performance of your…
Added 5 mins ago
Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…patients with endometriosis and other gynecologic conditions, and support the successful conduct of clinical research studies. The EndoCARES MUHC clinic is a subspecialty service for…
Added 5 mins ago
Assistant Manager
Nutrien
Raymore, SK
Full-time
…Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag…
Added 5 mins ago
Data Center Support Technician
Collabera
Pointe-Claire, QC
$25 to $28 CAD / hour
Contract
We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools…
Added 5 mins ago
Clinical Trial Associate
ICON Strategic Solutions
Burlington, ON
Full-time
Support the preparation of study-related materials, such as informed consent forms and case report forms.
Added 5 mins ago
Analyst (ID Admin)
ISM
Regina, SK
Temporary
Added 5 mins ago
Administrative Specialist
Kintetsu World Express
Mississauga, ON
Full-time
We are seeking an Administrative Specialist to support the Administration Department and ensure the smooth and efficient execution of day-to-day administrative activities. In this role, you…
Added 5 mins ago
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…allocation, infrastructure and equipment. Ensures an operational support to the Investigators and their research…
Added 5 mins ago
Clinical Trial Associate
ICON Strategic Solutions
Burlington, ON
Full-time
Support the preparation of study-related materials, such as informed consent forms and case report forms.

ATCO Electric

Customer Service Advisor, Entry Level

Whitehorse, YT, Canada

Pay: Salary starting at $2,859.20 bi-weekly
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

Everyday a new adventure!

Division: Customer Accounting, ATCO Electric Yukon

Location: Whitehorse, YT

What We Offer:

Salary starting at $2,859.20 bi-weekly
Flexible benefits from first day of employment
An additional 5.2% northern allowance
$680/month Northern Allowance
Additional 5 days’ vacation for North of 60 positions
A supportive team environment with opportunities for professional growth and skill development
This term position has the potential to open the door to other opportunities within our company

Why Work Here:

Joining the ATCO Electric Yukon Team means being part of a community of people inspiring change on a global scale. It’s meaningful work that can only be accomplished by helping each other, as we collectively look to the future. Collaborating and being professional, down to earth, and caring for one another and for the communities we serve – is central to our core values and cultivates a sense of belonging. We treat people with respect, entrust them to always be their best and take every opportunity to ensure they feel part of our community.

About the Role:

Are you passionate about delivering exceptional service and making a positive impact in your community? Join us at ATCO Electric Yukon as a Customer Service Advisor, under the general supervision of the Supervisor of Customer Accounting and Administration, you’ll be the first point of contact for residential, commercial, and rural customers within the ATCO Electric Yukon service area.

In this dynamic role, you’ll handle a wide range of inquiries, service requests, and concerns - ensuring every interaction is prompt, personalized, and professional. You’ll play a key role in strengthening our customer relationships and enhancing ATCO’s reputation as a trusted and community-focused energy provider.

What You’ll Do:

Connect with customers in person, over the phone and through email to assist with billing questions, service requests, and account changes like connections or disconnections.
Monitor customer accounts and take appropriate action when needed - ensuring fair, timely, and effective outcomes.
Collaborate with customers, social agencies, government partners, and Yukon First Nations to share information and resolve service-related concerns.
Coordinate field service work and manage work orders using our billing system to ensure smooth operations.
Process payments, prepare deposits, and ensure accurate financial transactions.
Maintain and update electronic records, track key data, and support reporting and analysis.
Embrace opportunities to learn new technologies and expand your knowledge of the utility industry.

What You Bring:

High School Diploma or equivalent is required.
Minimum one (1) to three (3) years of progressive office administration experience within a computerized environment.
Working knowledge of MS Outlook, MS Word and MS Excel as well as Oracle platforms.
Accurate computer, keyboarding and calculator keying skills.
Experience handling cash and knowledge of cash balancing procedures.
Basic knowledge of company policies and practices.
Aptitude for prioritizing work in a fast-paced work environment.
An orientation to deliver excellent customer service both in person and on the phone.
Excellent interpersonal, communication, and problem-solving skills when dealing with internal and external customers.
An ability to deal with confrontation and diffuse emotional situations.
An ability to work professionally and maintain confidentiality of customer information.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted. 

ATCO Electric Yukon is part of ATCO Ltd. With approximately 6,000 employees and assets of $23 billion, ATCO is a diversified global holding corporation with investments in Structures & Logistics (workforce housing, innovative modular facilities, construction, site support services, and logistics and operations management), Energy Infrastructure (electricity generation, transmission and distribution; natural gas transmission, distribution and infrastructure development; energy storage and industrial water solutions; and electricity and natural gas retail sales), Transportation (ports and transportation logistics) and Commercial Real Estate. More information can be found at www.ATCO.com.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honor and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

, Puskas, Nicolette

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More about this job

Responsibilities

Assist residential, commercial, and rural customers with billing inquiries, service requests, account changes, and concerns through in-person, phone, and email interactions. Monitor accounts, coordinate field work and work orders, process payments and deposits, and maintain accurate electronic records and reporting data.

Requirements

A high school diploma or equivalent and one to three years of progressive office administration experience in a computerized environment are required. Candidates should have working knowledge of Microsoft Office and Oracle, cash-handling experience, strong customer service and communication skills, and the ability to prioritize work, resolve difficult interactions, and protect confidential information.

Skills

Customer Service
Office Administration
Microsoft Outlook
Microsoft Word
Microsoft Excel
Oracle Platforms
Cash Handling
Cash Balancing
Computer Skills
Keyboarding
Prioritization
Communication
Interpersonal Skills
Problem-Solving
Conflict De-escalation
Confidentiality

Benefits

Flexible Benefits
Northern Allowance
Additional Vacation
Professional Growth Opportunities
Skill Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Accounting
Customer Service
Office Administration
Billing Inquiries
Service Requests
Account Connections
Account Disconnections
Account Monitoring
Work Orders
Field Service Coordination
Payment Processing
Cash Handling
Cash Balancing
Deposit Preparation
Electronic Records
Reporting
Microsoft Outlook
Microsoft Word
Microsoft Excel
Oracle
Utility Industry
Customer Relations
Yukon First Nations
Social Agencies
Confidentiality

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