Jobs in Canada

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Added 9 days ago
GC
Senior Financial Analyst, Programs
Grand Challenges Canada
Toronto, ON
- Full-time
Lead and present at financial information sessions for innovators.
Added 9 days ago
I
UI/UX Researcher
Intelerad
Canada
- Full-time
Independently plan and lead qualitative and quantitative UX research across the product lifecycle to understand user goals, workflows, and challenges; evaluate product concepts and design…
Added 9 days ago
AE
Mine Planning Technician
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
Lead conceptual meetings, identifying new development requirements that may be coming due and identifying all projects, which may be falling behind;
Added 9 days ago
T
Director, Utility Engineering & Business Development
Telecon
Vaughan, ON
- Full-time
Telecon is seeking an experienced Director, Utility Engineering & Business Development to lead our expansion into the utility infrastructure sector. This strategic leadership role will be…
Added 9 days ago
AE
Customer Support Representative
ATCO Electric
Lloydminster, AB
- Full-time
This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that…
Added 9 days ago
CO
Manager, Library Services
City of Winnipeg
Winnipeg, MB
- Full-time
IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada
Added 9 days ago
OH
Placement Coordinator
Ontario Health atHome
Peterborough, ON
- Full-time
Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our…
Added 9 days ago
CL
AVP Process Excellence
Canada Life
London, ON
- Full-time
…bringing together business analysis, process and procedure development, and knowledge management to simplify how work is performed and improve efficiency, first-time quality, customer and…
Added 9 days ago
LC
Category Director, HMR, Deli Gourmet & Salad Bar (Hard Discount)
Loblaw Companies Limited
Brampton, ON
- Full-time
…training, providing timely feedback and overseeing colleague…
Added 9 days ago
CL
AVP Process Excellence
Canada Life
Winnipeg, MB
- Full-time
…bringing together business analysis, process and procedure development, and knowledge management to simplify how work is performed and improve efficiency, first-time quality, customer and…
Added 9 days ago
CM
Mechanical Engineering SME (Subject Matter Expert), Capital Projects
Cyclic Materials
Toronto, ON
- Full-time
Support project cost and schedule development by defining mechanical scope, identifying long-lead equipment requirements, reviewing quantities, and contributing to capital estimate and…
Added 9 days ago
UO
Research Manager, Paediatrics
University of Calgary
Calgary, AB
- Full-time
5-7 years of research coordinator experience required · Must possess above-average interpersonal and communication skills
Added 9 days ago
SR
Data Governance Consultant
Stellar Recruitment Inc.
Burnaby, BC
- $90 to $110 CAD / hour
- Contract
Must be able to go on-site 1 day per week in Burnaby, BC
Added 9 days ago
AE
Manager, Regulatory
ATCO Electric
AB · Edmonton, AB
- Full-time
Lead and support the development of electric utility regulatory applications and submissions, including the General Tariff Application (GTA) and Annual Rule 005 Reporting.
Added 9 days ago
UO
UService Service Advisor - People & Culture and Payroll
University of Calgary
Calgary, AB
- Full-time
Reporting to the UService Team Lead, the UService Advisor - People & Culture provides front-line and moderately complex service support to faculty, staff, students, and other University…
Added 9 days ago
UO
Canada Research Chair (Tier II) in Networked Infrastructure: Complexity, Resilience, and Micro-to-Macro Emergence
University of Calgary
Calgary, AB
- Full-time
Candidates must hold a BSc
Added 9 days ago
Senior Business Development Representative
D2L
Kitchener, ON
Please note - this is a hybrid role - working out of our Kitchener office 3 days per week
Added 9 days ago
Business Development Representative
D2L
Kitchener, ON
Please note - this is a hybrid role - working out of our Kitchener office 3 days per week
Added 9 days ago
R
Recycling Auditor
Reconomy
Brampton, ON
- $22.5 CAD / hour
- Full-time
Work closely with passionate teams across Canada and connect with colleagues in other regions for exciting cross-border projects
Added 9 days ago
T
Estate Planning Advisor (Insurance)
TD
Kingston, ON · Ottawa, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 9 days ago
Health and Safety Manager (GRD)
Price Industries Limited
Winnipeg, MB
Personal and Professional Development - We are committed to helping you reach your potential through training and education.
Added 9 days ago
Business Development Associate, International Sales
Science North
Sudbury, ON · Greater Sudbury, ON
We are looking for a Business Development Associate, International Sales to help expand Science North's presence in global markets. In this role, you will identify and engage museums,…
Added 9 days ago
Administrative Legal Assistant/ILA B061-26
Legal Aid BC
Kelowna, BC
…the BC Human Rights Code. If we can do anything to make your application experience a positive and equitable one, we want to hear from you on what we can do…
Added 9 days ago
CG
Store Manager
Coast Grocery Company
BC · Agassiz, British Columbia
- Full-time
…we're looking for an experienced and motivated Store Manager to lead our team. If you enjoy being involved in all aspects of store operations, take pride in building a strong team, and are…
Added 9 days ago
OT
Sales Manager, Business Events/Gestionnaire, Événements d’affaires
Ottawa Tourism
Ottawa, ON
- Full-time
…urban destinations and the tourism authority for key economic development and city-building decisions in Ottawa. Ottawa Tourism's mission is to market and sell Ottawa as a compelling…

ATCO Electric

Customer Support Representative

Lloydminster, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Location: Lloydminster or Bonnyville, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About The Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

, Kuzyk, Torri

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More about this job

Responsibilities

Build relationships with customers and community stakeholders, respond to service concerns, and coordinate with internal teams to resolve issues and provide timely updates. Represent ATCO in the community, support customer-focused programs and business development, and share customer and market insights to improve service.

Requirements

Requires a technical or business diploma, or related credential, and one to three years of electricity-industry and customer-service experience; equivalent education and experience may be considered. Candidates need a valid Class 5 driver's licence, strong communication and relationship-building skills, Microsoft Office proficiency, familiarity with electric distribution facilities, and willingness to travel and attend occasional after-hours meetings.

Skills

Customer Service
Relationship Management
Problem-Solving
Conflict Management
Written and Verbal Communication
Interpersonal Skills
Presentation Skills
Negotiation
Stakeholder Engagement
Business Development
Business Analysis
Microsoft Office
Customer Engagement
Budget Management
Market Research
Electric Distribution

Benefits

Paid Vacation
Paid Personal Days
Employee Share Purchase Plan
Charitable Donation Matching
Flexible Benefits
Employee and Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Customer Service
Electricity Industry
Electric Distribution
Customer Relationships
Stakeholder Engagement
Municipalities
Rural Electrification Associations
Indigenous Boards
Billing Inquiries
Damage Claims
Rates
Service Reliability
Outages
Retailer Inquiries
Community Engagement
Community Investment
Business Development
Sales
Marketing
Customer-Focused Programs
Market Trends
Customer Needs
Competitive Products
Pricing
Microsoft Office
Utility Financial Concepts
Class 5 Driver's Licence
Presentations
Budget Management

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Work requirements

Jobs in Canada