Jobs in Canada

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Added 2 mins ago
WC
(CAN) Pharmacy Manager
Walmart Canada
Dryden, ON
- Full-time
…inventory management, disposal of expired products), addressing all customer complaints and resolve all customer problems to ensure excellent customer experience. Responsible for the…
Added 2 mins ago
LD
Senior Facilities Specialist
Leonardo DRS
Bedford, QC
- Full-time
Reporting to the Director of Facilities and working closely with our Senior Director, Site Lead, the Senior Facilities Specialist will be responsible for all facilities maintenance and…
Added 2 mins ago
CC
Maintenance Specialist
Chrysos Corporation
Rouyn-Noranda, QC
- Full-time
Customer Service and Field Service experience in the mining or mineral sector (or related) processing industries.
Added 2 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 mins ago
WO
Registered Nurse - Medicine Cardiology
William Osler Health System
Brampton, ON
- Contract
Experience performing 12 lead ECG and/or rhythm interpretation (within the past 2 years) required
Added 2 mins ago
FC
Senior Supply Chain Specialist
Federated Co-operatives Limited
Saskatoon, SK
- Full-time
…support strategic sourcing and operational success. If you have experience in purchasing and wholesale buying, we encourage you to apply and explore this exciting…
Added 2 mins ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 mins ago
SI
Director of Customer Success
Supra ITS
Mississauga, ON
- Full-time
There is an immediate need for a Director of Customer Success located in the Greater Toronto Area, Ontario (Mississauga head office; field-based across the GTA and Southern Ontario) at…
Added 2 mins ago
SI
Associate Account Executive
Supra ITS
Mississauga, ON
- Full-time
Join Account Executives and Account Managers on customer visits, reviews, and onboarding meetings; lead your own visits for assigned smaller accounts.
Added 2 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 mins ago
HT
Test Engineering Technologist - Process Packaging
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 mins ago
TC
Senior Product Manager, Oncology
Takeda Canada Inc.
Toronto, ON
- Full-time
…and predictive analytics to personalize engagement, enhance customer experience, and ensure seamless integration across digital platforms.…
Added 2 mins ago
R
Manager, Pricing & Competitive Intelligence
RFNOW
Virden, MB
- Full-time
Own the residential rate card and promotional strategy for both brands - new-customer offers, win-back pricing and base/renewal pricing
Added 2 mins ago
AC
AVP, Direct Distribution and Affinity (Personal Lines)
Aviva Canada
Toronto, ON
- Full-time
Reporting to the Senior Vice President, Personal Insurance, the AVP will lead the cross-functional Direct agenda, strengthen governance and performance management, and advance…
Added 2 mins ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 mins ago
SI
Senior Vice President, Sales
Supra ITS
Mississauga, ON
- Full-time
…Sales, who leads direct and channel sales, the Director of Customer Success, who leads the Account Management and CITM teams, the Director of Products, who owns the service portfolio and…
Added 2 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 mins ago
SC
Head Sales Retail (d/f/m)
Sandoz Canada
Field, BC
- Full-time
…of the BU. The successful candidate will be accountable to lead a large-size sales team to exceptional performance and…
Added 2 mins ago
TC
Business Analyst
Tata Consultancy Services
Calgary, AB
- Full-time
1)Hands-on experience and solid knowledge of OCM principles and methodologies, tools and techniques related to business alignment, sponsorship, readiness, communication, and training needs
Added 2 mins ago
W
Supply Chain Manager
Worley
AB · Edmonton, AB
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…

ATCO Electric

Customer Support Representative

Lloydminster, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Location: Lloydminster or Bonnyville, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About The Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

, Kuzyk, Torri

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More about this job

Responsibilities

Build relationships with customers and community stakeholders, respond to service concerns, and coordinate with internal teams to resolve issues and provide timely updates. Represent ATCO in the community, support customer-focused programs and business development, and share customer and market insights to improve service.

Requirements

Requires a technical or business diploma, or related credential, and one to three years of electricity-industry and customer-service experience; equivalent education and experience may be considered. Candidates need a valid Class 5 driver's licence, strong communication and relationship-building skills, Microsoft Office proficiency, familiarity with electric distribution facilities, and willingness to travel and attend occasional after-hours meetings.

Skills

Customer Service
Relationship Management
Problem-Solving
Conflict Management
Written and Verbal Communication
Interpersonal Skills
Presentation Skills
Negotiation
Stakeholder Engagement
Business Development
Business Analysis
Microsoft Office
Customer Engagement
Budget Management
Market Research
Electric Distribution

Benefits

Paid Vacation
Paid Personal Days
Employee Share Purchase Plan
Charitable Donation Matching
Flexible Benefits
Employee and Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Customer Service
Electricity Industry
Electric Distribution
Customer Relationships
Stakeholder Engagement
Municipalities
Rural Electrification Associations
Indigenous Boards
Billing Inquiries
Damage Claims
Rates
Service Reliability
Outages
Retailer Inquiries
Community Engagement
Community Investment
Business Development
Sales
Marketing
Customer-Focused Programs
Market Trends
Customer Needs
Competitive Products
Pricing
Microsoft Office
Utility Financial Concepts
Class 5 Driver's Licence
Presentations
Budget Management

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