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Added 10 mins ago
SD
Delivery Person, Hourly Part Time Evening
Shoppers Drug Mart
Chatham-Kent, ON
- Part-time
Valid driver's license with a good driving record
Added 10 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Fort Saskatchewan, AB
…members, helping them feed the world, and enabling investment in local…
Added 25 mins ago
F
Health & Safety Manager
FlatironDragados
Montreal, QC
- Full-time
In-depth knowledge of local, provincial, and national government Health & Safety acts, policies, regulations, codes and practices as they apply to the construction industry
Added 25 mins ago
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Level 3 Automotive Service Apprentice (Huntsville Honda)
Performance Auto Group
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- Full-time
Nestled among sparkling lakes, lush forests, and a vibrant local community, Huntsville offers the perfect blend of small town charm and outdoor adventure. Imagine finishing your workday and…
Added 25 mins ago
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Health & Safety Manager
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Baie-D'Urfé, QC
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Automotive Service Technician (Huntsville Honda)
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Huntsville, ON
- Full-time
…finishing your workday and heading straight to the trails, dock, or local café, all just minutes away. At Huntsville Honda, you can build a rewarding career while enjoying an incredible…
Added 25 mins ago
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Material Handler
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- Full-time
Escort deliveries onto site and support driver orientation and load acceptance processes
Added 25 mins ago
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Added 25 mins ago
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Lead Physiotherapist, In-Home Care (Full-Time)
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…schedule our office books for you. You’ll also help shape our local team. About two hours a week go to leadership: welcoming new therapists, having them shadow you, and leading local…
Added 25 mins ago
C
Equipment Repair & Maintenance Technician
Co-op
Shellbrook, SK
- Full-time
…Beer. Through continuous innovation, strong collaborations with local organizations, and annual sales of $700 million, we continue to help build, fuel, feed, and grow our communities…
Added 25 mins ago
GF
Local Class 1 Delivery Driver
Gordon Food Service
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Added 25 mins ago
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Class 1 Local Delivery Driver
Gordon Food Service
Delta, BC
- Full-time
Position: Class 1 Local Delivery Driver (Delta)
Added 25 mins ago
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Manager II, District - Collection
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts, and negotiate new contracts; establishes WM as a good…
Added 25 mins ago
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Technician II Utility Service
Enbridge
Atikokan, ON · Fort Frances, ON
- Full-time
Valid driver's licence with a safe driving record and the ability to meet standby response requirements.
Added 25 mins ago
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Patient Transfer Attendant / Shuttle Driver - Hamilton, Ontario
Voyago
Hamilton, ON
- Full-time
Voyago is seeking a Full-time Patient Transfer Attendant / Shuttle Driver to join our team. This is a hybrid role combining the responsibilities of a Patient Transfer Attendant (PTA) with…
Added 25 mins ago
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Program Supervisor, OSNP - Full-time
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Added 25 mins ago
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Added 40 mins ago
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- Full-time
The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very…
Added 40 mins ago
MT
CAN: Operations Supervisor - Barrie
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- Full-time
…and has the overall responsibility for on time performance, driver and vehicle assignment, according to contract operating standards. The Operations Supervisors regularly rotate between…
Added 40 mins ago
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Shipper/Receiver
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- Full-time
Performs additional duties including local pickup and delivery tasks outside regular warehouse duties as required
Added 40 mins ago
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Rehabilitation Assistant (Occupational Therapy/Physiotherapy)
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Vancouver, BC
- $31.17 to $32.85 CAD / hour
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Added 40 mins ago
NA
Parts Runner (Ruth Lake)
North American Construction Group Inc.
Fort McMurray, AB
- Full-time
We are proud to work with the International Union of Operating Engineers Local 955. Successful candidates will become a part of that union.
Added 40 mins ago
A
Clinical Research Associate II
AbbVie
Toronto, ON
- $81,000 to $131,000 CAD / year
- Full-time
…protocol. Ensures adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), Monitoring…
Added 40 mins ago
A
Clinical Research Associate II
AbbVie
Vancouver, BC
- $81,000 to $131,000 CAD / year
- Full-time
…protocol. Ensures adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), Monitoring…
Added 54 mins ago
TG
Station Assistant Superintendent
Trillium Guideway Partners
Toronto, ON
- $100,000 to $125,000 CAD / year
- Full-time
…safety regulations. • Ensure that all work complies with the local authority project standards, requirements, and applicable…

ATCO Electric

Customer Support Representative

Lloydminster, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Location: Lloydminster or Bonnyville, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About The Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

, Kuzyk, Torri

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More about this job

Responsibilities

Build relationships with customers and community stakeholders, respond to service concerns, and coordinate with internal teams to resolve issues and provide timely updates. Represent ATCO in the community, support customer-focused programs and business development, and share customer and market insights to improve service.

Requirements

Requires a technical or business diploma, or related credential, and one to three years of electricity-industry and customer-service experience; equivalent education and experience may be considered. Candidates need a valid Class 5 driver's licence, strong communication and relationship-building skills, Microsoft Office proficiency, familiarity with electric distribution facilities, and willingness to travel and attend occasional after-hours meetings.

Skills

Customer Service
Relationship Management
Problem-Solving
Conflict Management
Written and Verbal Communication
Interpersonal Skills
Presentation Skills
Negotiation
Stakeholder Engagement
Business Development
Business Analysis
Microsoft Office
Customer Engagement
Budget Management
Market Research
Electric Distribution

Benefits

Paid Vacation
Paid Personal Days
Employee Share Purchase Plan
Charitable Donation Matching
Flexible Benefits
Employee and Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Customer Service
Electricity Industry
Electric Distribution
Customer Relationships
Stakeholder Engagement
Municipalities
Rural Electrification Associations
Indigenous Boards
Billing Inquiries
Damage Claims
Rates
Service Reliability
Outages
Retailer Inquiries
Community Engagement
Community Investment
Business Development
Sales
Marketing
Customer-Focused Programs
Market Trends
Customer Needs
Competitive Products
Pricing
Microsoft Office
Utility Financial Concepts
Class 5 Driver's Licence
Presentations
Budget Management

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