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Added 1 min ago
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Data Scientist
Raise
Calgary, AB
- Full-time
Work Type: Hybrid (Mon, Tues, Thurs in office / Weds, Fri at home)
Added 1 min ago
R
Manager, Sales – Quebec City and Regions (Media Solution) (Telework/Hybrid)
Radio-Canada
Quebec, QC
- Full-time
…advertising revenues. You will oversee the team’s day-to-day operations, providing inspiring guidance and mentorship. Acting as primary liaison between the sales team, management, support…
Added 1 min ago
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Supervisor Track Maintenance-CA
CN
Brampton, ON
- Full-time
The Incumbent is responsible for managing the operations of an assigned territory that involves track inspection and repairs as well as replacing rails, ties, switches and ballasts.
Added 1 min ago
R
Manager, Sales – Montreal (Media Solutions) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
…advertising revenues. You will oversee the team’s day-to-day operations, providing inspiring guidance and mentorship. Acting as primary liaison between the sales team, management, support…
Added 1 min ago
FL
Freight and Logistics Business Development Representative / Account Executive
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Toronto, ON
- Full-time
Understand how operations, carriers, and sales work together to execute freight
Added 1 min ago
EK
Manager, New Store Design
Earls Kitchen + Bar
Vancouver, BC
- $95,000 CAD / year
- Full-time
Lead, mentor, and support a team of designers, fostering a high-performing and collaborative culture grounded in accountability, growth, and creative excellence.
Added 1 min ago
TG
Field Operations Manager (Downhole Completions)
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Calgary, AB
- Full-time
You are a proven, self-driven professional with extensive field operations experience ready to take on commercializing first-of-a-kind technologies in a fast-paced startup environment. You…
Added 1 min ago
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Program Assistant (Temporary), School of Manufacturing and Automation
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
This position reports to the Academic Strategy Operations Manager/Administrative Team Lead and primarily provides administrative supports to the Academic Chair and Associate Chairs with…
Added 1 min ago
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VP of Finance
Snaplii
Toronto, ON · Etobicoke, ON
- Full-time
You report to the CEO and lead the finance organization, including our Financial Controller. In priority order:
Added 1 min ago
EG
Assistant Controller (Ontario)
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Oakville, ON
- Full-time
Our Corporate Head Office is seeking a hands-on Assistant Controller to join our accounting team. This role works closely with the Eastern Regional Controller to manage and coordinate the…
Added 1 min ago
BP
Senior Java Developer
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Montreal, QC
- Full-time
Diagnose complex production issues, lead root-cause analysis, and implement lasting fixes.
Added 1 min ago
FC
Principal Process Engineer - Power Projects
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- Full-time
…will develop and optimize competitive plant configurations, lead process engineering execution, advise clients and project teams, and help shape practical, lean execution strategies for…
Added 1 min ago
BC
Construction Manager
Bantrel Co.
AB · Edmonton, AB
- Full-time
…from our primary Calgary, Edmonton, Saskatoon, and Toronto office locations and delivers construction management and self-perform construction services at various Client sites across…
Added 2 mins ago
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Manager, Customer Experience II
TD
Yorkton, SK
- Full-time
· Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues
Added 2 mins ago
RS
Estimator and Project Manager
RWC Systems
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- Full-time
Maintain current supplier and subcontractor contacts, unit pricing and labour assumptions in coordination with operations, procurement and finance.
Added 17 mins ago
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Director Medical Imaging Services Saskatoon
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- Full-time
Department: Director Office - Medical Imaging Services Saskatoon
Added 17 mins ago
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Advisor, Indigenous Programs (Coastal GasLink Phase 2)
Raise
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- Full-time
Lead engagement and issue resolution discussions with Indigenous communities, such as community representatives, and community leadership related to program delivery, construction…
Added 17 mins ago
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Team Lead, Operations (Overnights)
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Whitby, ON
- Full-time
Reporting to the assigned Shift Lead Operations, the Team Leads control and direct all selection, loading, forklift, and support staff to ensure the accurate selection of product to all…
Added 17 mins ago
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Assistant Store Manager - Smart Centers Cambridge
RCL - Reitmans Canada Ltd/Ltée
Cambridge, ON
- Full-time
…impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and…
Added 17 mins ago
CC
Bilingual Senior Service Manager - Hybrid
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Montreal, QC
- $117,100 to $131,800 CAD / year
- Full-time
…regional P&L, implement service-led growth initiatives, and lead regional teams through change to consistently exceed SLAs and market expectations. You will also define Key Performance…
Added 17 mins ago
ST
Senior Humanitarian Advisor
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Toronto, ON
- $75,543.87 to $90,652.65 CAD / year
- Full-time
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Added 17 mins ago
FL
Inventory Coordinator
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Calgary, AB
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…receiving, and day-to-day floor coordination, including acting lead-hand coverage when…
Added 17 mins ago
NA
Program Assistant (Temporary), School of Manufacturing and Automation
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
This position reports to the Academic Strategy Operations Manager/Administrative Team Lead and primarily provides administrative supports to the Academic Chair and Associate Chairs with…
Added 32 mins ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Mississauga, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 32 mins ago
Assistant Restaurant Manager
SSP
Calgary, AB
Proficient level of computer literacy, including MS Office and Point-of-Sale (POS) systems.

ATCO Electric

Customer Support Representative

Lloydminster, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Location: Lloydminster or Bonnyville, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About The Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

, Kuzyk, Torri

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More about this job

Responsibilities

Build relationships with customers and community stakeholders, respond to service concerns, and coordinate with internal teams to resolve issues and provide timely updates. Represent ATCO in the community, support customer-focused programs and business development, and share customer and market insights to improve service.

Requirements

Requires a technical or business diploma, or related credential, and one to three years of electricity-industry and customer-service experience; equivalent education and experience may be considered. Candidates need a valid Class 5 driver's licence, strong communication and relationship-building skills, Microsoft Office proficiency, familiarity with electric distribution facilities, and willingness to travel and attend occasional after-hours meetings.

Skills

Customer Service
Relationship Management
Problem-Solving
Conflict Management
Written and Verbal Communication
Interpersonal Skills
Presentation Skills
Negotiation
Stakeholder Engagement
Business Development
Business Analysis
Microsoft Office
Customer Engagement
Budget Management
Market Research
Electric Distribution

Benefits

Paid Vacation
Paid Personal Days
Employee Share Purchase Plan
Charitable Donation Matching
Flexible Benefits
Employee and Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Customer Service
Electricity Industry
Electric Distribution
Customer Relationships
Stakeholder Engagement
Municipalities
Rural Electrification Associations
Indigenous Boards
Billing Inquiries
Damage Claims
Rates
Service Reliability
Outages
Retailer Inquiries
Community Engagement
Community Investment
Business Development
Sales
Marketing
Customer-Focused Programs
Market Trends
Customer Needs
Competitive Products
Pricing
Microsoft Office
Utility Financial Concepts
Class 5 Driver's Licence
Presentations
Budget Management

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