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Added 8 mins ago
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(CAN) Digital Fulfillment Team Lead
Walmart
Pointe-Claire, QC
- Full-time
…from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing…
Added 8 mins ago
W
(CAN) Pharmacy Manager
Walmart
Dryden, ON
- Full-time
Lead the Pharmacy and OTC teams including participation in the recruitment and interviewing of candidates, train all associates on OBWs/SOPs and Walmart workflow and ensures their…
Added 9 mins ago
R(
Assistant Store Manager - Smart Centers Cambridge
Reitmans (Canada) Ltée/Ltd
Cambridge, ON
- Full-time
2+ years of experience in team management or supervision in a retail or customer-focused environment.
Added 9 mins ago
LC
Gérant des viandes - Québec
Loblaw Companies Limited
L'Ancienne-Lorette, QC
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 9 mins ago
LC
Meat Department Manager Full Time Day
Loblaw Companies Limited
Vancouver, BC
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and…
Added 9 mins ago
CT
Team Lead, Space Planning
Canadian Tire Corporation
Toronto, ON · Retail City
- Full-time
Reporting to the Space Planning Manager, the Team Lead provides day-to-day leadership, guidance, and technical support to a team of Space Planning Specialists throughout the planogram (POG)…
Added 23 mins ago
BB
Accounting Manager
Big Box Outlet Store
Abbotsford, BC
- Full-time
Currently, with over 21 stores and over 500 team members. Big Box Outlet Store has plans to grow across Canada, and we are looking for enthusiastic and customer-focused people who share our…
Added 23 mins ago
7
Store Crew
7-Eleven
Vernon, BC
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 23 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Vernon, BC
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 23 mins ago
CT
Team Lead, Space Planning
Canadian Tire Corporation
Toronto, ON
- Full-time
Reporting to the Space Planning Manager, the Team Lead provides day-to-day leadership, guidance, and technical support to a team of Space Planning Specialists throughout the planogram (POG)…
Added 23 mins ago
RU
Director, National Construction
Recipe Unlimited Corporation
Vaughan, ON
- Full-time
Lead and mentor a team of project managers, and construction professionals
Added 23 mins ago
L
Senior Responsible Supply Chain Manager, Western Hemisphere- Social Responsibility (Spanish speaking)
lululemon
Vancouver, BC
- Full-time
The Responsible Supply Chain team works to support the wellbeing of the people who make lululemon products, and supports supply chain resilience, manage risk and social compliance, and…
Added 24 mins ago
Sponsorship Specialist
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB · Dartmouth, NS · Mississauga, ON
The Sobeys family is looking for a passionate and experienced marketing professional to join our team as a Sponsorship Specialist. In this role, you will help bring our grocery brands to…
Added 24 mins ago
SI
Retail Operations Supervisor
Staples Inc.
Beloeil, QC
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 38 mins ago
JH
Restaurant Chef - Upscale Dining
JRoss Hospitality Recruiters
Banff, AB
- Full-time
Lead, mentor, and develop a high-performing culinary team, fostering a culture of creativity, accountability, and excellence.
Added 38 mins ago
KB
Project Sales Associate
Kent Building Supplies
Moncton, NB
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 38 mins ago
L
Assistant Manager, Guest Experience | Contract till June 2027 | Royalty Crossing Pop Up, PEI
lululemon
Charlottetown, PE
- Full-time
Lead performance management activities, including direct feedback and continuous check-ins, facilitating team acknowledgement and rewards, managing performance documentation, and addressing…
Added 38 mins ago
TT
Coordonnateur/ Coordonnatrice Service clientèle Temps plein Winners - Plaza Chateauguay
The TJX Companies, Inc.
Châteauguay, QC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 38 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
Pickering, ON
- Full-time
We are building an inclusive and diverse team
Added 38 mins ago
SC
Retail General Manager
Staples Canada
Mississauga, ON
- Full-time
We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model,…
Added 53 mins ago
7
Store Crew
7-Eleven
Hamilton, ON
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 53 mins ago
N
Application & Systems Operations Delivery Lead
Nutrien
Saskatoon, SK
- Full-time
…operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure…
Added 53 mins ago
E
Braze Lead Developer
EXL
ON · Ontario, Canada
- Full-time
We are seeking a hands-on Braze Lead Developer to build, integrate, and scale Braze solutions for enterprise clients. You will lead a team of developers while remaining deeply hands-on:…
Added 53 mins ago
OT
Business Development Manager
Olympia Tile+Stone Inc.
Toronto, ON
- $60,000 CAD / year
- Full-time
You have 2–3 years of people management or team leadership experience, with the ability to lead initiatives and collaborate across departments.
Added 53 mins ago
L
Financial Service Representative - LendDirect Office 1603
LendDirect
St. Thomas, ON
- Full-time
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

ATCO Electric

Customer Support Representative

Lloydminster, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Location: Lloydminster or Bonnyville, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About The Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

, Kuzyk, Torri

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More about this job

Responsibilities

Build relationships with customers and community stakeholders, respond to service concerns, and coordinate with internal teams to resolve issues and provide timely updates. Represent ATCO in the community, support customer-focused programs and business development, and share customer and market insights to improve service.

Requirements

Requires a technical or business diploma, or related credential, and one to three years of electricity-industry and customer-service experience; equivalent education and experience may be considered. Candidates need a valid Class 5 driver's licence, strong communication and relationship-building skills, Microsoft Office proficiency, familiarity with electric distribution facilities, and willingness to travel and attend occasional after-hours meetings.

Skills

Customer Service
Relationship Management
Problem-Solving
Conflict Management
Written and Verbal Communication
Interpersonal Skills
Presentation Skills
Negotiation
Stakeholder Engagement
Business Development
Business Analysis
Microsoft Office
Customer Engagement
Budget Management
Market Research
Electric Distribution

Benefits

Paid Vacation
Paid Personal Days
Employee Share Purchase Plan
Charitable Donation Matching
Flexible Benefits
Employee and Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Customer Service
Electricity Industry
Electric Distribution
Customer Relationships
Stakeholder Engagement
Municipalities
Rural Electrification Associations
Indigenous Boards
Billing Inquiries
Damage Claims
Rates
Service Reliability
Outages
Retailer Inquiries
Community Engagement
Community Investment
Business Development
Sales
Marketing
Customer-Focused Programs
Market Trends
Customer Needs
Competitive Products
Pricing
Microsoft Office
Utility Financial Concepts
Class 5 Driver's Licence
Presentations
Budget Management

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