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Added 9 mins ago
MB
Coordinator, Marketing
Maison Birks
Montreal, QC
- Full-time
…including collaborating closely with the Visual Merchandising and sales…
Added 17 mins ago
HP
Showroom Sales Associate
HTA Products Inc
Surrey, BC
- $18.25 to $24 CAD / hour
- Full-time
- On-site
Job Summary* We are seeking an energetic and customer-focused Showroom Sales Associate to join our dynamic team. In this role, you will be the face of our brand, providing exceptional…
Added 25 mins ago
R
Branch Manager- EN
RBC
Levis, QC
- Full-time
…team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work…
Added 40 mins ago
B
Farm Insurance Advisor- Sales & Service Book of Business
BrokerLink
Sherwood Park, AB · St. Albert, AB
- Full-time
…candidate profiles. However, we encourage candidates who may fall outside of this range to apply as…
Added 55 mins ago
BM
Conference Porter Supervisor - Flex - Year Round
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Partner with sales and service teams to organize event diagrams, layouts, and guest flow to deliver seamless events.
Added 55 mins ago
E
Vehicle Service Attendant - Truck - Dartmouth
Enterprise
Dartmouth, NS
- Full-time
…rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for…
Added 55 mins ago
TS
Store Associate
The Salvation Army in Canada
Markham, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 55 mins ago
GL
Conseiller en art Sénior / Senior Art Advisor
Galerie LeRoyer
Montreal, QC
- Full-time
…position we are seeking a candidate who is passionate about art, sales, and building meaningful client relationships. We are seeking an experienced Art Advisor/ Sales Associate to join our…
Added 59 mins ago
VC
outside sales representative
VELUX Canada
Calgary, AB
- $65,000 to $70,000 CAD / year
- Full-time
- On-site
…essential to the way we work. *Job Summary* We are looking for an OUTSIDE SALES REPRESENTATIVE based in the Calgary area looking after the Prairie Provinces territory. This position…
Added 1 hour ago
HA
Senior Engineer – Performance
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Kawartha Lakes, ON · Lindsay, ON
- Full-time
Support the sales process by generating brochure- and guarantee-level performance
Added 1 hour ago
R
B2B Field Sales / Outside Sales Rep
RYSE
Toronto, ON
- $45,000 to $150,000 CAD / year
- Full-time
We are looking for a Territory Account Executive – B2B Outside Sales to build and grow MOTORYSE's dealer, partner, and commercial account network throughout an assigned territory.
Added 1 hour ago
A
Outside Field Sales Representative (Small Business Solutions)- (Bilingual: English & Cantonese/Mandarin)
ADP
Mississauga, ON
- $71,600 to $121,600 CAD / year
- Full-time
ADP is hiring an Outside Field Sales Representative (Small Business Solutions)- Bilingual: English and Cantonese/Mandarin. This role is focused on the Markham territory.
Added 1 hour ago
TH
Associé(e) ventes PRO (temps plein)
The Home Depot Canada
Montreal, QC
- Full-time
Delivers sales presentations to potential customers outside of store (e.g., work site visits, meetings) only at the discretion of the Supervisor.
Added 1 hour ago
CC
Corporate Account Executive
Canon Canada
Ottawa, ON
- Full-time
The role is an outside face-to-face sales role. You will be in the office on Mondays and Wednesdays each week, unless required to be at a customer's location. Sales is expected to maximize…
Added 1 hour ago
Post Office Assistant - Term
Canada Post - Postes Canada
Havre Boucher, NS
Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.
Added 2 hours ago
TI
Account Manager, LCUR
Trane Italia
Laval, QC
- Full-time
Follow LCUR outside Sales Standard Work in order to provide quality support to customers. Provide feedback and improvement ideas in the spirit of continuous improvement.
Added 2 hours ago
ZT
Senior Manager, Portfolio Management (Hybrid)
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
Approves pricing strategy and product price to maximize sales and profitability. Manages promotion strategy recommendations by working in collaboration with Product Marketing department.…
Added 2 hours ago
A
Business Unit Head, Hematology
AbbVie
Montreal, QC
- Full-time
…tactical implementation, and financial planning components of all sales and marketing-related topics of the brand strategy across multiple therapeutic areas and manage customer and other…
Added 2 hours ago
WC
Inside Sales Representative I
White Cap Canada Inc.
Abbotsford, BC
- From $44,000 CAD / year
- Full-time
- On-site
…Summary:</strong></div><div>Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee…
Added 2 hours ago
RF
Production Supervisor
Regency Fireplace Products
Delta, BC
- $67,600 to $84,500 CAD / year
- Full-time
- On-site
Job Advertisement ? Production Supervisor Who Are We? Founded just outside of Vancouver, Canada in 1979, Regency Fireplace Products has grown to be a world leader in the design,…
Added 2 hours ago
CP
cashier
CENTEX PETROLEUM
Abbotsford, BC
- From $18.25 CAD / hour
- Full-time
- On-site
Added 2 hours ago
MC
Account Manager - Companion Animal / Gestionnaire de comptes – Animaux de compagnie
Merck Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Account Management, Adaptability, Animal Health Care, Data Analysis, Outside Sales, Product Knowledge, Sales Pipeline Management, Sales Reporting, Sales Strategy Development, Technical…
Added 2 hours ago
KA
Outside Sales Representative
Keystone Automotive Operations
Calgary, AB
- Full-time
Position Type: Outside Sales / Account Development
Added 2 hours ago
KS
Sales Support Associate III
kate spade new york
Niagara-on-the-Lake, ON · Outlet Collection At Niagara
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 2 hours ago
KS
Sales Associate III
kate spade new york
Mirabel, QC · Montreal Premium Outlets
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…

ATCO Group

Customer Support Representative

Bonnyville, AB, T9N 2K5, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Location: Bonnyville or Lloydminster, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About the Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

Closes: October 22, 2026

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More about this job

Responsibilities

The Customer Support Representative manages relationships with customers and community stakeholders to resolve service concerns and identify business opportunities. They act as a liaison between external partners and internal teams to ensure reliable service delivery and effective communication.

Requirements

Candidates must possess a technical or business diploma and one to three years of experience in the electricity industry or customer service. A valid Class 5 driver's licence and strong interpersonal and analytical skills are required for this role.

Skills

Customer service
Relationship management
Conflict management
Problem-solving
Communication
Negotiation
Presentation
Business development
Analytical skills
Microsoft Office
Community engagement
Stakeholder management
Utility financial concepts
Interpersonal skills

Benefits

15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Flexible benefits
Employee & Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Electricity Industry
Relationship Management
Community Engagement
Business Development
Stakeholder Relations
Billing
Service Reliability
Outages
Microsoft Office
Electric Distribution
Contractual Obligations
Market Trends
Sales Cycle
Utility
Communication
Negotiation
Presentation
Conflict Management
Analytical Skills

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