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Added 2 mins ago
SE
Inside sales representative
SEW Eurodrive
Delta, BC
- $45,000 to $50,000 CAD / year
- Full-time
- On-site
Added 8 mins ago
U
Route Service Representative - UniFirst Canada
UniFirst
Regina, SK
- Full-time
At UniFirst Canada, we Always Deliver - for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers, building strong…
Added 8 mins ago
AP
Pest Control Technician
Abell Pest Control
Lloydminster, AB · Lloydminster, SK
- Full-time
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Added 8 mins ago
CF
Member Services Rep
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Woodbridge, ON
- $17.95 CAD / hour
- Part-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 21 mins ago
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Customer Service Rep (Travel Enthusiast) On-Site
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- Full-time
Join a world-class team in Cape Breton, NS, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 22 mins ago
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Counter Sales Representative
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Calgary, AB
- Full-time
We are looking for someone seeking exciting new opportunities as Counter Sales Representative for our thriving team in Calgary, AB. The successful person will be an energetic, customer…
Added 22 mins ago
Sales Office Administrator
Great Gulf Group
Orangeville, ON
Perform other duties as assigned by the Sales Manager and Sales Representative
Added 22 mins ago
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Représentant du service client – Temps partiel (Customer Service Representative- Part-Time)
RBGlobal
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- Part-time
As a global company, our corporate teams generate billions of dollars in equipment sales each year.
Added 37 mins ago
D
Client Financial Services Agent
Desjardins
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- Full-time
…communication skills to ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. You provide significant business development…
Added 37 mins ago
Customer Service Representative - Heartland Town Centre, Mississauga (22.5 hrs/week)
Scotiabank
Mississauga, ON
…Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey…
Added 52 mins ago
KS
Credit Card Sales Representative
Kognitive Sales Solutions
Stratford, ON
- Part-time
Sales or customer service experience is an asset, but attitude and drive matter most.
Added 52 mins ago
KT
Temp Front Counter Sales Representative
Kal Tire
Corner Brook, NL
- Temporary
As a Front Counter Sales Representative, you’ll be the first point of contact in the store - helping customers choose the right products and services while keeping things moving. This is a…
Added 52 mins ago
KT
Front Counter Sales Representative South Edmonton
Kal Tire
Edmonton, AB
- Temporary
As a Front Counter Sales Representative, you’ll be the first point of contact in the store, helping customers choose the right products and services while keeping things moving. This could…
Added 52 mins ago
Route Service Sales Representative (4-Day Workweek)
Cintas
Hamilton, ON
Cintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. RSSRs drive a truck along an established route and…
Added 1 hour ago
BP
Concrete Pool Sales Representative
BETZ POOLS LTD.
Stouffville, ON
- Full-time
Betz Pools Limited is a leading swimming pool construction, renovation, and service company serving homeowners throughout Southern Ontario. We pride ourselves on delivering exceptional…
Added 1 hour ago
B
Customer Service Representative
BMO
Vancouver, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 hour ago
CB
Customer Service/ Sales Associate
Capital BBQ
Ottawa, ON
- $20 to $22 CAD / hour
- Full-time
ARE YOU A CUSTOMER SERVICE & SALES PRO LOOKING FOR YOUR NEXT OPPORTUNITY?
Added 1 hour ago
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Operations Management Trainee
Ryder Supply Chain Solutions
Mississauga, ON
- Full-time
…work cross functionally across Operations, Asset Management, Sales, Quality, and…
Added 1 hour ago
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Territory Sales Representative CA
Herc Rentals
Bonnyville, AB
- Full-time
We are currently looking for Territory Sales Representatives to come and join our team. The successful candidate will come from the construction industry, be a go-getter, uncovering new…
Added 1 hour ago
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Customer Success Specialist
Fruit Suite
Toronto, ON · Etobicoke, ON
- Full-time
We are seeking a dynamic and motivated individual to join our team as a Customer Care/Inside Sales Representative. In this role, you will be responsible for providing exceptional customer…
Added 1 hour ago
WC
B2B Sales Representative: Business Development
Waste Connections of Canada
Hamilton, ON
- Full-time
The Outside Sales Representative – Business Development plays a key role in driving growth by identifying, developing, and securing new business opportunities within an assigned territory…
Added 1 hour ago
M
Sales Development Rep
Motion
AB · Edmonton, AB
- Full-time
The Sales Development Representative role professionally represents Motion Industries to our customers with the knowledge and skills to provide them the product or service they need.
Added 1 hour ago
Accounting Assistant - Contract
Westerkirk
Victoria, BC
…specialized niche market. This role requires an organized, client service-orientated professional that enjoys working in a fast-paced…
Added 1 hour ago
TG
Planet Fitness - Member Services Representative - Part Time - Pembroke
Taymax Group
Pembroke, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 1 hour ago
C
Financial Services Representative II
CIBC
Fort St. John, BC · Fort Saint John
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…

ATCO Group

Customer Support Representative

Bonnyville, AB, T9N 2K5, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Location: Bonnyville or Lloydminster, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About the Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

Closes: October 22, 2026

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More about this job

Responsibilities

The Customer Support Representative manages relationships with customers and community stakeholders to resolve service concerns and identify business opportunities. They act as a liaison between external partners and internal teams to ensure reliable service delivery and effective communication.

Requirements

Candidates must possess a technical or business diploma and one to three years of experience in the electricity industry or customer service. A valid Class 5 driver's licence and strong interpersonal and analytical skills are required for this role.

Skills

Customer service
Relationship management
Conflict management
Problem-solving
Communication
Negotiation
Presentation
Business development
Analytical skills
Microsoft Office
Community engagement
Stakeholder management
Utility financial concepts
Interpersonal skills

Benefits

15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Flexible benefits
Employee & Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Electricity Industry
Relationship Management
Community Engagement
Business Development
Stakeholder Relations
Billing
Service Reliability
Outages
Microsoft Office
Electric Distribution
Contractual Obligations
Market Trends
Sales Cycle
Utility
Communication
Negotiation
Presentation
Conflict Management
Analytical Skills

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